Customer Service & Support Jobs in Florence, Italy (Now Hiring) — 146 open — Page 6
Italian Hospitality Collection
Reservations & Events Trainee- Anglo American Hotel Florence Curio Collection by Hilton 5* - Firenze
Florence, Tuscany, Italy · On-site
Entry level
Anglo American Hotel Florence | Curio Collection by Hilton For our Sales&Marketing Team we are looking for a MICE & Reservations&Events Trainee, to be part of Anglo American hotel in Florence, part of Curio Collection …
Skills: Event Management, MICE, Project Management, Time Management, Microsoft Office
Beauty Advisor La catena Marionnaud fu fondata nel 1972 in Francia da Bernard Marionnaud il quale ebbe un’idea rivoluzionaria: offrire dei luoghi dove la bellezza fosse alla portata di tutti. Il gruppo arriva in Italia n…
Strong Communicators Needed for An Airbnb Luxe Home Consultant Project - Florence Province, IT (New)
Florence, Tuscany, Italy · On-site
$85/hr–$105/hr
Entry level
Job Description Join our program supporting Airbnb’s Luxe program as a Home Consultant and help us uphold the exceptional quality and hospitality standards expected from the luxury homes in Airbnb’s Luxe offering. As par…
Skills: Communication Skills, Attention To Detail, English Proficiency, Tech Savvy, Property Evaluation
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work togethe…
Skills: Team Leadership, Coaching, Customer Experience, Retail Management, Recruiting
Client Service Executive Wealth Management - Firenze (f/m/x)
Florence, Tuscany, Italy · Hybrid
$49k–$65k/yr
Mid level$331M raised
Job Description: Range Retributivo: 48.881 - 65.000 € Contratto Collettivo Nazionale di Lavoro per i dipendenti dalle imprese creditizie, finanziarie e strumentali per i quadri direttivi e il personale delle aree profess…
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Guest Service, Luggage Handling, Valet Parking, Interpersonal Communication, Multilingualism
Descrizione dell'azienda Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle…
Skills: Customer Service, Hotel Booking Software, Opera PMS, Communication Skills, Organizational Skills
Your Mission, Should You Choose to Accept It You’re the kind of person who loves being in the middle of the action, and that’s exactly where this role lives. As our F&B Events Supervisor, you’ll be the go-to during meeti…
Skills: Team Leadership, Guest Relations, Event Coordination, Front-of-House Management, Staff Training
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: Data Processing, Planning, Package Management, Auditing, Customer Service
Company Description About Collegio alla Querce, Auberge Collection Collegio alla Querce, Auberge Collection is a hilltop Italian retreat – once a cherished educational institution – and the only hotel in the city of Flor…
Skills: Bar Management, Customer Service, Staff Supervision, Budgeting, Financial Management
Marriott International Hotels, Inc.
Commis di Sala
Florence, Tuscany, Italy · On-site
$20k–$22k/yr
Entry level
We are looking for a motivated and detail-oriented Commis di Sala to join the F&B team at our Zefiro Rooftop. You will become part of a dynamic team, playing a key role in supporting the dining service and contributing t…
Sales Assistant 18H (Contratto Temporaneo) - Firenze
Florence, Tuscany, Italy · On-site
Entry level
Descrizione dell'azienda Sin dalla sua creazione a Parigi nel 1998, Maje ha saputo costruire il proprio stile e tracciare una linea sottile tra modernità e stravaganza, concentrandosi su pezzi chiave e dettagli nitidi. L…
About Us We are an international company operating in the fashion and retail industry, with a strong presence across different markets and an extensive network of stores. We are currently looking for a dynamic, customer-…
Target Italia, agenzia di Milano con esperienza decennale in attività di field e trade marketing, ricerca Promoter Piccolo/Grande elettrodomestici per il seguente punto vendita: MEDIAWORLD - FIRENZE VIUZZO DELLE CASE NUO…
Chi siamo Dyson è un'azienda tecnologica globale. Risolviamo problemi che altri scelgono di ignorare, con invenzioni sorprendenti che sfidano le convenzioni e funzionano semplicemente meglio. Siamo guidati dal progresso …
Company Description The Hoxton opened its doors in Florence, capital of Italy’s Tuscany region and home to some of the world’s most famous masterpieces of Renaissance art, architecture and monuments. This eye-candy city …
Skills: Hospitality, Customer Service, Teamwork, Table Clearing, Order Taking
ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong b…
Skills: Customer Service, Sales, Fleet Coordination, Problem Solving, Logistics
CHI SIAMO Indie Campers, il marketplace di campervan di riferimento, ha la missione di rendere i road trip accessibili a tutti. Grazie al suo approccio digitale e orientato al cliente, Indie Campers ha sviluppato un’espe…
Skills: Customer Service, Sales, English Proficiency, Problem Solving, Fleet Coordination
FIRENZE ���� Ami gli animali e ti piace stare a contatto con le persone? ���� LEGGI BENE QUANTO DI SEGUITO , questa è l'occasione giusta per te! PRAESIDIUM sta cercando un/una promoter per il lancio di un nuovo pet food …
Descrizione dell'azienda Radisson Hotel Group è uno dei più grandi gruppi alberghieri al mondo con 10 brand distintivi e più di 1460 hotel tra strutture già operative e in fase di sviluppo in oltre 95 paesi. La promessa …
Skills: F&B Management, Leadership, Budget Management, Cost Control, Customer Service
Reservations & Events Trainee- Anglo American Hotel Florence Curio Collection by Hilton 5* - Firenze
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Internship, Full-time
Service Charge, Access To Company Canteen, Possibility Of Fixed-Term Contract Upon Completion
Posted 36d ago
~40 hrs/week
Responsibilities
Support the Sales & Marketing team in managing MICE, reservations, and event opportunities from initial offer to arrival. Responsibilities include updating CRM and PMS systems, managing RFPs, and coordinating site inspections.
Requirements
Candidates must be EU citizens or hold an Italian work visa and be fluent in both Italian and English. Proficiency in Microsoft Office and strong organizational skills are required for this internship.
Full job description
Anglo American Hotel Florence | Curio Collection by Hilton
For our Sales&Marketing Team we are looking for a MICE & Reservations&Events Trainee, to be part of Anglo American hotel in Florence, part of Curio Collection by Hilton brand.
The successful candidate will demonstrate a clear commitment to the importance of the philosophy of the brand, strong written and oral communication skills and will be involved in event management, time management, project management and MICE.
He/she will be able to strictly follow all company and Brand procedures and plans, in order to contribute to achieve and exceed the targets of the hotel, in collaboration with the team.
OBJECTIVE OF THIS ROLE
Listed below you can find the requirements recognized as minimum level to be short listed for this internship role.
Highly computer literate with excellent presentation skills (including power-point), confident use of all Microsoft Office tools.
Native or fluent in Italian (written and spoken)
Fluent in English (written and spoken)
Additional language would be considered a plus
Must be EU Citizen or in possession of Italian work visa
The Meetings&Events Trainee we are looking for, must be extremely organized and have good communication skills and ability to relate as well as perform with the operations team, the sales manager and the reservations department.
He/She will be focused on support in negotiation and conversion of incoming Groups opportunities. He/She can create also strong relationship with clients by supporting and following them in all steps of negotiation process until the day of arrival.
CORE JOB RESPONSIBILITIES AND DUTIES
Support in management of RFP’s, following Company and Brand’s standard & procedures.
Constant update on CRM with opportunities update, calls, account information, tasks, projects.
Assure that PMS (OnQ by Hilton) are properly and constantly updated with all info needed (rates, inventory, etc).
Focus on own KPI conversion according to the goals given.
Event & Groups Management from the first offer until the day of arrival of the client, when required.
Contribution with ideas to improve standards and new products and services offered.
Support in the organization and follow up of site inspections, Fam Trips on Property when required.
Personality and skills
These are the personal skills, qualities and attributes the candidate will need to demonstrate in order to carry out his/her internship effectively.
Sets high personal performance standards.
Plans organizes and uses a systematic approach to get things done
Manages own time effectively.
Prioritizes actions and manages tasks through to completion.
Pitches information at the appropriate level.
Listens to the needs of others before contributing.
Develops positive working relationships at all levels.
Seeks innovative solutions.
What We Offer:
6-month internship with the possibility of a fixed-term contract upon completion
600 euros as monthly reimbursement with Service Charge
Access to the company canteen
Dynamic and stimulating work environment
Location base: Anglo American hotel, Florence via Solferino 6.
N.B Please note that accommodation is not included for this position
Do you feel confident with the job description? Let's apply to be part of Hilton family!
Related keywords
MICEHospitalityCurio Collection by HiltonRFPCRMOnQ by HiltonPMSEvent PlanningGroup ReservationsSite InspectionsFam TripsKPI ConversionSales & Marketing
Frequently asked questions
How many Customer Service & Support jobs are open in Florence, Italy right now?
There are currently 146 open customer service & support positions in Florence, Italy listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Florence, Italy?
Companies currently hiring include Marriott International Hotels, Inc., Auberge Collection, Accor, Max Mara Fashion Group, Four Seasons, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Florence, Italy?
Yes — 11 of the 146 open customer service & support positions offer remote or hybrid work (3 remote, 8 hybrid).
How do I apply for Customer Service & Support jobs in Florence, Italy?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.