Customer Service & Support Jobs in Florence, Italy (Now Hiring) — 146 open — Page 4
Marriott International Hotels, Inc.
General Manager- Multiproperty St Regis & Excelsior Luxury Collection
Florence, Tuscany, Italy · On-site
$113k–$136k/yr
Senior+
Multi-Property General Manager The Excelsior, a Luxury Collection Hotel, Florence & The St. Regis Florence Marriott International is seeking an exceptional luxury hospitality leader to assume responsibility for two of Fl…
Sede: Old Wild West Firenze Il Magnifico Tipologia contrattuale: Contratto a tempo determinato Tipologia oraria: Part-time Inquadramento: 6° - 5° livello CCNL Pubblici Esercizi, Ristorazione Collettiva e Commerciale e Tu…
Skills: Customer Orientation, Teamwork, Communication Skills, Interpersonal Skills, Flexibility
Descrizione dell'azienda Borgo Pignano Florence is a refined boutique hotel nestled in a 5-hectare park on the picturesque Florentine hills, just minutes from the historic center. Part of the prestigious Relais & Château…
ELENA MIRÒ è un brand lifestyle italiano con un heritage d’eccellenza nella creazione di silhouette che valorizzano ogni donna, dalla taglia 42 alla 58. Nato ad Alba, nel cuore delle Langhe, è sinonimo di eleganza autent…
Skills: Store Management, Customer Experience, Team Leadership, KPI Monitoring, Data Driven Approach
Descrizione del lavoro ASSISTANT STORE MANAGER @MAX MARA FIRENZE l/La candidato/a ideale è una persona dinamica e fortemente orientata agli obiettivi con un’esperienza pluriennale nel ruolo di Assistente Store Manager pr…
Skills: Retail Management, Sales Maximization, Team Leadership, Human Resources Management, Digital Technology Integration
Ci sono lavori che ti danno un impiego. E poi ci sono opportunità che possono dare una direzione alla tua carriera. Se sei una persona ambiziosa, intraprendente e orientata ai risultati e desideri crescere in un'azienda …
Il Gruppo Eurocar Italia, controllato al 100% da Porsche Holding Salisburgo, è in Italia il più grande gruppo di vendita ed assistenza per i marchi del Gruppo Volkswagen. Con oltre 1.900 collaboratori distribuiti in 47 s…
Skills: Sales, Customer Consulting, Chinese Language, Microsoft Office, Financial Product Sales
Tus tareas Join Flabelus — where every step tells a story. At Flabelus, every pair of shoes tells a story. Inspired by iconic literary characters, we create timeless footwear that blends heritage Spanish craftsmanship, c…
Skills: Customer Service, Sales, Visual Merchandising, Stock Management, Italian Fluency
Tus tareas YOUR MISSION AS STORE MANAGER You’ll be the strategic leader of our store, with the mission to maximize sales, build customer loyalty, and lead your team with empathy and purpose. We’re looking for a dynamic, …
Descrizione del lavoro: Per la nostra boutique siamo alla ricerca di un/una Assistant Store Manager con ottime capacità relazionali e un vero e proprio fiuto commerciale. Lavorando in stretta collaborazione con lo Store …
Descrizione del lavoro: Per il nostro boutique siamo alla ricerca di un Manager con ottime capacità relazionali e un vero e proprio fiuto commerciale. Lavorando sotto la direzione del Retail e in linea con le esigenze de…
Your Mission, Should You Choose to Accept It You are the operational powerhouse behind our partner relationships, making sure every commercial deal runs smoothly from start to finish. In this role, you will handle B2B ac…
Overview Moncler is currently looking for a Full-Time Client Advisor to join the team of our boutique in Florence. As a Client Advisor, you will embody the brand’s values through professional presence, refined comm…
Italian-Speaking Customer Service Agent For PayPal - Work from Home In Greece
Florence, Tuscany, Italy · Remote OK
Entry level
Location: Greece (Relocation Opportunity Available) Job Type: Full-Time (40 hours per week) Job Description: We are looking for a Italian-Speaking Customer Service Agent to support PayPal users. Based in Greece, you'll b…
Skills: Italian Language Proficiency, English Language Proficiency, Customer Service, Written Communication, Verbal Communication
Manutentore Specializzato con conoscenze audio-video - Radisson Blu Firenze
Florence, Tuscany, Italy · On-site
$24k–$28k/yr
Mid level
Descrizione dell'azienda Radisson Hotel Group è uno dei più grandi gruppi alberghieri al mondo con 10 brand distintivi e più di 1460 hotel tra strutture già operative e in fase di sviluppo in oltre 95 paesi. La promessa …
Lavorare per Stella McCartney è un'esperienza davvero gratificante. In qualità di azienda operante nell'industria della moda di lusso con un forte profilo etico, siamo leader e innovatori nel settore. You will act as an …
Skills: Communication Skills, Luxury Sales, Customer Service, Cross Selling, Clienteling
Marriott International Hotels, Inc.
Chef de Bar - The Excelsior Florence
Florence, Tuscany, Italy · On-site
$23k–$24k/yr
Entry level
POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks …
Skills: Guest Service, Table Setting, Communication, Cleaning, Menu Management
EchoStar
Field Technician
Florence, Tuscany, Italy · On-site
Entry level
Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. To…
Skills: Customer service, Technical troubleshooting, Installation, Smart home technology, Problem-solving
Marriott International Hotels, Inc.
Barista - Part Time
Florence, Tuscany, Italy · On-site
Entry level
POSITION SUMMARY Our jobs aren’t just about preparing coffees or cappuccinos that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with coffee on…
POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks …
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$113k–$136k/yr
Full-time
Bonus Eligible, Stock Package, Professional Development
Posted 15d ago
~40 hrs/week
Responsibilities
The General Manager will provide strategic and operational leadership for two luxury hotels, ensuring brand integrity and high-quality guest experiences. They are responsible for driving commercial performance, managing stakeholder relationships, and fostering a high-performance culture among the hotel teams.
Requirements
The successful candidate must be an established leader with significant experience in the international luxury hospitality sector. Proficiency in both Italian and English is required, along with a proven track record of managing complex, high-profile hotel operations.
Full job description
Multi-Property General Manager
The Excelsior, a Luxury Collection Hotel, Florence & The St. Regis Florence
Marriott International is seeking an exceptional luxury hospitality leader to assume responsibility for two of Florence’s most distinguished hotels: The Excelsior, a Luxury Collection Hotel, Florence and The St. Regis Florence.
Set along the banks of the Arno, these landmark properties combine rich Florentine heritage, distinctive brand identities and exceptional international reputations. This is a rare opportunity to lead two iconic hotels while shaping their continued evolution within Marriott International’s luxury portfolio.
The opportunity
As Multi-Property General Manager, you will provide strategic and operational leadership across both hotels, creating a clear shared vision while preserving the individual character and positioning of The Luxury Collection and St. Regis brands.
You will lead and inspire the Executive Committees and wider hotel teams, championing an uncompromising approach to luxury service, associate engagement and commercial performance. Working closely with ownership and Marriott’s regional and global leadership teams, you will be accountable for delivering sustainable results and strengthening the long-term reputation of both properties.
This appointment requires a visible and influential leader who can operate confidently within a complex, high-profile environment—balancing heritage with innovation, brand stewardship with commercial discipline, and the expectations of discerning guests, owners and associates.
Key responsibilities
Provide strategic leadership and overall accountability for the performance of both hotels.
Develop and deliver a compelling multi-property strategy while protecting the distinct identity, culture and guest experience of each brand.
Build highly engaged, performance-driven Executive Committees and create a strong pipeline of future luxury hospitality leaders.
Champion exceptional and highly personalised guest experiences aligned with the standards of St. Regis and The Luxury Collection.
Strengthen the market positioning and international profile of both hotels within Florence’s competitive luxury landscape.
Drive sustainable revenue growth, profitability and asset value through disciplined commercial and operational leadership.
Develop trusted, transparent relationships with ownership, regional leaders and key internal and external stakeholders.
Maintain the highest standards of quality, brand compliance, operational excellence and financial governance.
Act as a prominent ambassador for both hotels, Marriott International and the city of Florence.
The successful candidate
You will be an established General Manager with a strong record of leading complex, internationally recognised luxury hotels.
You will bring:
Significant General Manager experience within the international luxury hospitality sector.
Proven success leading a high-profile hotel, resort or multi-property operation.
A sophisticated understanding of luxury guests, service culture and brand positioning.
Strong commercial and financial acumen, with evidence of delivering sustained business performance.
Experience working effectively with owners and senior regional or global stakeholders.
The ability to lead through influence, build alignment and navigate a complex stakeholder environment.
A genuine passion for developing people and creating an inclusive, high-performance culture.
Strong knowledge of the Italian luxury hospitality market; previous experience in Italy would be highly advantageous.
Fluency in Italian and English.
The presence, judgement and credibility to represent two of Florence’s most celebrated hotels.
Why join Marriott International?
Marriott International offers the opportunity to build a meaningful long-term career within the world’s leading hospitality company. You will join a global community of luxury leaders, benefit from extensive development opportunities and have the platform to make a lasting impact across two exceptional properties.
This is more than a multi-property leadership role. It is an opportunity to shape the next chapter of two Florentine icons and further establish them among Europe’s most compelling luxury destinations.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis.
#LI-JM2
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
Frequently asked questions
How many Customer Service & Support jobs are open in Florence, Italy right now?
There are currently 146 open customer service & support positions in Florence, Italy listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Florence, Italy?
Companies currently hiring include Marriott International Hotels, Inc., Auberge Collection, Accor, Max Mara Fashion Group, Four Seasons, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Florence, Italy?
Yes — 11 of the 146 open customer service & support positions offer remote or hybrid work (3 remote, 8 hybrid).
How do I apply for Customer Service & Support jobs in Florence, Italy?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Marriott International Hotels, Inc.
