How many Customer Service & Support jobs are open in Detroit, MI right now?

There are currently 1,099 open customer service & support positions in Detroit, MI listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Detroit, MI?

Companies currently hiring include CVS Health, Detroit Medical Center, Dollar Tree Stores, Domino's, Allied Universal, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Detroit, MI?

Yes — 83 of the 1099 open customer service & support positions offer remote or hybrid work (43 remote, 40 hybrid).

How do I apply for Customer Service & Support jobs in Detroit, MI?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support Jobs in Detroit, MI (Now Hiring) — 1,099 open — Page 13

RIVET Work

Implementation Manager

Detroit, Michigan, United States · Hybrid

Senior$19M raised

High-Touch Customer Success | Building the Future of Construction | Hybrid in Detroit About RIVET RIVET is how construction labor gets to work. RIVET’s software platform transforms the way contractors manage, plan, sched…

Skills: Customer Success, Project Management, Construction Experience, Training, Communication

O'Reilly Auto Parts

Delivery Specialist

Detroit, Michigan, United States · On-site

Entry level$1.4B raised

The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and p…

Skills: Safe Driving, Fleet Management Devices, Customer Service, Cash Handling, Inventory Management

TaskUs

Director of Operations - NBF

Chandler, Arizona, United States · On-site

$117k–$175k/yr

Mid level$879M raised

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…

Skills: BPO Operations, Autonomous Vehicle Operations, Google Suite, Client Relationship Management, Operational Scaling

TaskUs

Director of Operations - DTW/PHX

Chandler, Arizona, United States · On-site

$117k–$175k/yr

Senior$879M raised

Skills: BPO Operations, Autonomous Vehicle Operations, Google Suite, Client Relationship Management, Operational Scaling

Allied Universal

Security Officer Armed Mobile Patrol

Detroit, Michigan, United States · On-site

Entry level$9.0B raised

Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…

Skills: Armed Patrol, Customer Service, Emergency Response, Incident Documentation, Access Control

Hisco, Inc.

Account Manager

Detroit, Michigan, United States · On-site

Mid level

Job DetailsJob Location: MI - Detroit - ATS - Detroit, MI 48201Position Type: Full TimeSummary/Purpose of the Position: The Account Manager develops new business, stimulates sales growth of existing and new accounts, man…

Skills: Business Development, Sales Growth, Account Management, CRM Management, Relationship Building

O'Reilly Auto Parts

Parts Specialist

Detroit, Michigan, United States · On-site

Entry level$1.4B raised

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encourage…

Skills: Customer Service, Automotive Parts Knowledge, Cash Handling, Inventory Management, Multitasking

TestEquity LLC

Account Manager

Detroit, Michigan, United States · On-site

Mid level

Job DetailsJob Location: Detroit, MI 48201Position Type: Full TimeSummary/Purpose of the Position: The Account Manager develops new business, stimulates sales growth of existing and new accounts, manages all region leads…

Skills: Business Development, Account Management, Sales Growth, CRM Management, Relationship Building

Amerit Fleet Solutions

Regional Administrative Support Specialist/Service Coordinator

Detroit, Michigan, United States · On-site

$26/hr–$31/hr

Mid level

Position Summary Regional Administrative Support Specialist/Service Coordinator – Detroit, MI $26.00-31.00/hr | Weekly Pay | Full Benefits within 30 Days Amerit Fleet Solutions, one of the leading fleet maintenance compa…

Skills: Data Entry, Administrative Compliance, Scheduling, Customer Service, Parts Inventory Management

CVS Health

District Support Pharmacist Full Time

Detroit, Michigan, United States · On-site

$60/hr–$76/hr

Entry level$4.0B raised

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…

Skills: Prescription Fulfillment, Patient Counseling, Immunization, Pharmacy Workflow, Inventory Management

Allied Universal

Security Officer Enhanced Part Time Foot Patrol

Detroit, Michigan, United States · On-site

Entry level$9.0B raised

Skills: Customer Service, Emergency Response, Patrolling, Incident Documentation, Access Control

Corewell Health

Ward Secretary AO

Detroit, Michigan, United States · On-site

Entry level

This is a full-time, dayshift shift position. 40 hours per week on average. Schedule requires working every other weekend. Pay for the Ward Secretary position is $16.03 per hour. Job Summary Under direction of licensed n…

Skills: Clerical Duties, Reception, Medical Terminology, Electronic Medical Record (EMR), Patient Confidentiality

Sprinter Health

Mobile Phlebotomist - Detroit, MI (Temporary, Full-Time)

Detroit, Michigan, United States · On-site

$24/hr–$28/hr

Mid level$93M raised

About Us At Sprinter Health, our mission is to reimagine how people access care by bringing high-quality care directly into the home. Using the same technology that powers leading marketplace platforms, we deliver care w…

Skills: Venipuncture, Specimen Collection, ECG Performance, Diabetic Retina Imaging, Patient Care

Little Caesars Pizza

Help Desk Representative (Spanish Speaking)

Detroit, Michigan, United States · Remote OK

Entry level

Build a Bigger, Better, Bolder Future Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company …

Skills: Technical Support, Troubleshooting, Customer Service, POS Systems, ServiceNow

Nextech

HVAC Area Service Manager

Detroit, Michigan, United States · On-site

$85k–$110k/yr

Senior+

Overview Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships wit…

Skills: HVAC Service, Team Management, Recruiting, Technical Leadership, Customer Relationship Management

CVS Health

District Support Pharmacist Part Time

Detroit, Michigan, United States · On-site

$60/hr–$76/hr

Entry level$4.0B raised

Skills: Prescription Fulfillment, Patient Counseling, Immunization, Pharmacy Workflow, Inventory Management

CVS Health

District Support Pharmacist Part Time

Ann Arbor, Michigan, United States · On-site

$60/hr–$76/hr

Entry level$4.0B raised

Skills: Prescription Fulfillment, Patient Counseling, Immunization, Pharmacy Workflow Management, Inventory Management

Allied Universal

Security Officer Credentialing Support

Detroit, Michigan, United States · On-site

Entry level$9.0B raised

Skills: Access Control, Badge Systems, Customer Service, Emergency Response, Patrolling

Sage Hospitality

Housekeeping Manager

Detroit, Michigan, United States · On-site

Mid level

Why us? Shinola Hotel is seeking a Housekeeping Manager to create timeless memories and quality experiences for guests and associates alike. The world’s first Shinola Hotel is Detroit’s new living room. What started as a…

Skills: Leadership, Communication, Team Building, Staff Supervision, Inventory Control

CVS Health

Pharmacy Technician

Detroit, Michigan, United States · On-site

$16/hr–$25/hr

Mid level$4.0B raised

Skills: Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service

About RIVET

RIVET is how construction labor gets to work. RIVET’s software platform transforms the way contractors manage, plan, schedule, and deploy crews in one unified platform. The RIVET team is passionate about leveraging technology to champion the skilled trades, accelerate digital transformation, and make construction an industry of choice for a new generation entering the workforce.

The Role

As an Implementation Manager at RIVET, you'll bring your construction experience—everything you've learned running jobs, coordinating labor, and leading crews—to customers turning to RIVET to solve their labor needs, getting them up and running on our platform. You own the post-sale experience, guiding new customers through the full onboarding journey from kickoff through training, adoption, and the switch away from the whiteboards, spreadsheets, and legacy tools they've always relied on. Your days look like leading training sessions with superintendents, project managers, and operations leaders, keeping implementations on schedule, clearing roadblocks, and being the trusted advisor who understands both how the software works and what it's actually like to run work in the field. You'll sit at the heart of our Customer Success team, reporting to the Manager, Customer Success, and working shoulder-to-shoulder with Account Management, Support, and Product & Engineering so every customer gets a foundation they can build on.

We're scaling fast, and we need someone who knows that getting a construction company to change how it works is hard-won, not handed over. This isn't a cookie-cutter, check-the-box rollout. You'll roll up your sleeves, have the candid conversations that field people respect, win over crews who've watched tech promises come and go, and still deliver an onboarding that sets each customer up to succeed long-term.

As you grow in this role, you'll help shape and refine our onboarding playbooks, mentor new team members, and take on more strategic work as our customer base and team expand. If you came up in the trades or construction operations and want to put that hard-earned credibility to work transforming an industry that tech has overlooked for too long, this role will only become more impactful over time.

What You'll Do

Lead end-to-end customer onboarding from kickoff through go-live, ensuring customers successfully transition from legacy solutions to the RIVET platform within defined timelines

Conduct comprehensive training sessions for contractor users within the first 90 days, building habits that drive long-term platform adoption and business transformation

Keep implementations on track through structured check-ins, proactive follow-ups, and strategic escalation when engagement stalls or timelines slip

Serve as a product expert who translates platform capabilities into tangible business outcomes, staying current on new features and effectively communicating their value to customers

Document all customer interactions, meeting notes, and implementation progress consistently in HubSpot to maintain visibility across the organization

Collaborate with Account Management to ensure seamless handoffs post-implementation, providing customer health insights and identifying expansion opportunities or at-risk accounts

Contribute to continuous process improvement by identifying bottlenecks, proposing solutions, and helping iterate on onboarding workflows and best practices that can scale across the team

What You'll Bring

Hands-on construction experience–ideally as a project manager, labor coordinator, superintendent, foreman, or in a similar field or operations leadership role–that brings instant credibility with customers who value someone who has lived the day-to-day realities of running work in the field

Direct MEP trade experience (mechanical, electrical, plumbing, or sheet metal) is required as you'll be working with contractors who expect you to speak their language

At least 3 years of experience in either (a) customer success, account management, implementation, or enterprise project management for B2B SaaS products or (b) construction field and operations leadership, such as managing crews, coordinating labor, running projects and schedules, or training field staff. We weigh real construction operations experience heavily and will support the right field leader in making the jump into software

Experience managing complex, multi-stakeholder relationships–whether mid-market or enterprise accounts, or large project teams with many moving parts and competing priorities

Strong project management instincts–whether from juggling concurrent implementations or running multiple jobs, schedules, and deliverables at once–with a track record of driving accountability to timelines

Comfort presenting to and influencing senior decision-makers (owners, executives, operations leaders) with confidence and clarity

Skill in de-escalating tense situations and getting stalled work back on track

Outstanding communication skills across phone, email, and video—able to tailor messaging for both technical users and business decision-makers

Natural teacher ability, guiding people through adopting new tools and processes, especially in an industry that is resistant to change

Proven ability to diagnose needs, uncover blockers, and problem-solve collaboratively through active listening and consultative engagement

Comfort navigating disengagement, ghosting, or pushback with diplomacy, persistence, and creative problem-solving

Technical aptitude and comfort quickly learning new software platforms to become a product subject matter expert–no prior software-vendor experience required

Willingness to learn and consistently use a CRM (HubSpot preferred) to document interactions, track project status, and maintain data hygiene

Self-motivation and resourcefulness, with the ability to work autonomously, prioritize effectively, and seek out answers without constant direction

Ability to travel up to 25% for onsite customer trainings, kickoffs, or strategic meetings

Even Better

Bachelor's degree in business, technology, construction management, or a related field

Background in training design, instructional design, or enablement, especially creating scalable onboarding content or train-the-trainer programs

Experience working at a high-growth startup or early-stage company where processes are still being built and iteration is constant

Familiarity with Agile or other project management methodologies

Comfort with data analytics or interpreting customer performance metrics to identify trends, diagnose issues, or demonstrate ROI

Benefits to Help You Bring Your Best Self to Work

Competitive compensation and equity packages

Health, dental, and vision insurance

401(k) matching

Employee stock option program

Free on-site parking

Vacation and paid holidays

Free weekly lunches

RIVET believes in putting our people first and building a diverse team is at the front of everything that we do. We welcome people from different backgrounds, experiences, and perspectives. We are an equal opportunity employer and celebrate the diversity of our growing team.

Customer Service & Support Jobs in Detroit, MI (Now Hiring) — 1,099 open — Page 13

Implementation Manager

Delivery Specialist

Director of Operations - NBF

Director of Operations - DTW/PHX

Security Officer Armed Mobile Patrol

Account Manager

Parts Specialist

Account Manager

Regional Administrative Support Specialist/Service Coordinator

District Support Pharmacist Full Time

Security Officer Enhanced Part Time Foot Patrol

Ward Secretary AO

Mobile Phlebotomist - Detroit, MI (Temporary, Full-Time)

Help Desk Representative (Spanish Speaking)

HVAC Area Service Manager

District Support Pharmacist Part Time

District Support Pharmacist Part Time

Security Officer Credentialing Support

Housekeeping Manager

Pharmacy Technician

Implementation Manager

Tired of cold applications?

Responsibilities

Requirements

Full job description

About RIVET

The Role

What You'll Do

What You'll Bring

Even Better

Benefits to Help You Bring Your Best Self to Work

Related keywords

About RIVET Work

Frequently asked questions

How many Customer Service & Support jobs are open in Detroit, MI right now?

Which companies are hiring for Customer Service & Support roles in Detroit, MI?

Are there remote or hybrid Customer Service & Support jobs in Detroit, MI?

How do I apply for Customer Service & Support jobs in Detroit, MI?

Customer Service & Support jobs in other cities

Other jobs in Detroit, MI

Browse more

Tools

Explore

Platform

Clera

Tools

Explore

Platform

Clera