Conshohocken, Pennsylvania, United States · On-site
Entry level
Customer Service Professionals (CSP’s) on the Provider Billing Inquiry (PBI) team are responsible for providing support to our existing network providers by assisting them with status of their claims while providin…
Conshohocken, Pennsylvania, United States · On-site
Entry level
HBKS Wealth Advisors (HBKS), a leading independent personal financial planning and wealth management firm with nearly $8 billion in assets under management. As part of the HBK family of companies—which includes HBK CPAs …
Skills: Administrative Support, Client Relationship Management, Microsoft Word, Microsoft Excel, CRM Systems
Spartan Consulting Group LLC
Delivery Driver $23.25
Conshohocken, Pennsylvania, United States · On-site
Entry level
Company Description Spartan Consulting Group, an Amazon Delivery Service Partner (DSP-STRN), is seeking reliable, dedicated, and enthusiastic individuals to join our team as delivery drivers. Our DSP is independently own…
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Full-time
Posted 45d ago
~40 hrs/week
Responsibilities
Provide support to network providers by assisting with claim status inquiries via inbound phone calls. Coordinate with internal departments like Accounting and Provider Relations to resolve billing issues and meet quality standards.
Requirements
Candidates must be able to effectively communicate billing processes and maintain agent availability goals. Ability to identify system challenges and complete special projects as assigned is required.
Full job description
Customer Service Professionals (CSP’s) on the Provider Billing Inquiry (PBI) team are responsible for providing support to our existing network providers by assisting them with status of their claims while providing outstanding customer service.
Receive inbound phone calls from a phone queue
Field and provide timely response to all daily inquiries from providers & collection staff regarding claim status.
Effectively communicate the billing process and timing expectations to the caller.
Communicate with other departments within MedRisk if needed to assist in resolving claim inquiry; such as Accounting, Provider Relations, and Account Management (Account Reps & Corporate Account Executives (CAE’s).
Consistently meet MedRisk Customer Support Service & Quality standards
Consistently maintain the Total Agent Availability (TAA) goal monthly.
Understand MedRisk’s interdepartmental procedures, policies and comply with them.
Identify potential or existing system and/or procedural challenges, and notify Supervisor and assist in resolution if needed.
Complete special projects or tasks as assigned by the Supervisor.
Combining faster recovery with smarter spending to create an elevated experience in casualty claims.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
1994
Headquarters
Conshohocken, Pennsylvania
LinkedIn followers
12,079
Founded in 1994 and headquartered in Conshohocken, Pennsylvania, MedRisk was established with a mission to revolutionize physical rehabilitation for workers' compensation patients. Over the last 30 years, the company has evolved into a leading managed care organization dedicated to physical rehabilitation and medical bill review for the casualty claims industry.
Offices: 300 Barr Harbor Dr, Suite 600, Conshohocken, Pennsylvania 19428, US · Mandaluyong City, PH · Bengaluru, IN
How many Customer Service & Support jobs are open in Conshohocken, PA right now?
There are currently 83 open customer service & support positions in Conshohocken, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Conshohocken, PA?
Companies currently hiring include Domino's, Concord Hospitality Enterprises, Suvoda, BrightCover, WEIS MARKETS INC, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Conshohocken, PA?
Yes — 11 of the 83 open customer service & support positions offer remote or hybrid work (5 remote, 6 hybrid).
How do I apply for Customer Service & Support jobs in Conshohocken, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.