Ciudad de San José, Costa Rica · Hybrid
Customer Quality Engineer Location: Costa Rica Department: Quality Reports To: Director of Customer Quality Make an Impact As a Customer Quality Engineer, you will play a key role in delivering an exceptional customer ex…
Skills: Quality management, Customer service, Technical support, Problem-solving, Analytical skills
Ciudad de San José, Costa Rica · On-site
Job Location San José Job Description Observação importante: Embora a data de início desta posição esteja prevista entre outubro e janeiro, planejamos concluir o processo seletivo e formalizar os contratos antecipadament…
Skills: Customer Service, Problem Solving, Multichannel Support, Product Expertise, Relationship Building
Ciudad de San José, Costa Rica · On-site
Job Location San José Job Description Location: San José, Costa Rica Working hours: 8am to 5pm or 7am to 4pm, based on Eastern Standard Time (EST). Candidates are required to work entirely on-site for the first five mont…
Skills: English Proficiency, French Proficiency, Customer Service, Problem Solving, Active Listening
Ciudad de San José, Costa Rica · On-site
Job Location San José Job Description Please note: Although the start date for this position is between October to January, we plan to complete the selection process and have contracts finalized ahead of time. We’re exci…
Skills: English Proficiency, Portuguese Proficiency, Customer Service, Problem Solving, Active Listening
Ciudad de San José, Costa Rica · Hybrid
In This Role, Your Responsibilities Will Be: Design, build, and maintain Salesforce applications — Visualforce pages, Apex classes and triggers, Salesforce Flows, and SOQL-driven data logic — supporting client entitlemen…
Skills: Salesforce, Apex, Visualforce, SOQL, Oracle DB
Ciudad de San José, Costa Rica · Hybrid
If you are an Inside Sales Engineer looking for an opportunity to grow your career, this role offers the chance to combine technical insight, customer focus, and sales support to drive meaningful outcomes. In this positi…
Skills: Technical Review, Quotation Preparation, Customer Service, Model Selection, CRM
Ciudad de San José, Costa Rica · Hybrid
The Discrete Automation Business Manager – Application & Customer Service is responsible for leading customer-focused initiatives, managing application engineering teams, and driving business growth in discrete automatio…
Skills: Application Engineering, Customer Service Leadership, Business Growth Strategy, Cross-functional Team Management, Strategic Partnership
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The Customer Quality Engineer manages warranty, repair, and credit claims while serving as a liaison between customers and internal teams. They are responsible for investigating product issues, coordinating corrective actions, and ensuring timely resolution of customer concerns.
Candidates must hold an Associate’s or Bachelor’s degree in Engineering, Quality, or a related field. A minimum of 2 years of experience in quality, customer service, or manufacturing is required, along with strong analytical and communication skills.
Location: Costa Rica
Department: Quality
Reports To: Director of Customer Quality
As a Customer Quality Engineer, you will play a key role in delivering an exceptional customer experience by managing warranty, repair/replacement, and customer credit claims. You will serve as the primary liaison between customers, Sales, Engineering, Manufacturing, and Quality teams to ensure timely resolution of customer concerns and continuous improvement of our products and processes.
We are looking for someone who demonstrates:
If you are passionate about customer satisfaction, quality excellence, and continuous improvement, we encourage you to apply.
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
Emerson (NYSE: EMR) is a global automation leader delivering solutions for the most demanding technology challenges. Headquartered in St. Louis, Missouri, Emerson is engineering the autonomous future, enabling customers to optimize operations and accelerate innovation. For more information, visit Emerson.com.
Offices: 8027 Forsyth Blvd, St Louis, Missouri 63105, US
There are currently 8 open customer service & support positions in Ciudad de San José, Costa Rica listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Emerson, Procter & Gamble, among others. Browse the listings above to see every active employer.
Yes — 4 of the 8 open customer service & support positions offer remote or hybrid work (0 remote, 4 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
