Digital Events and Network Support Technician (Cisco, VTC) for NATO with security clearance
Catania, Sicily, Italy · Hybrid
Mid level
If a conference goes well nobody thinks about the person who made the room work. If it goes badly, everybody does. You will run digital and hybrid events and the network behind them at an alliance site at Sigonella in Si…
Skills: Cisco, VTC, Audio visual infrastructure, Streaming, Microsoft Teams
Technician (Digital Communications Services) for NATO with security clearance
Catania, Sicily, Italy · Hybrid
Mid level
If a conference goes well nobody thinks about the person who made the room work. If it goes badly, everybody does. You will run digital and hybrid events and the network behind them at an alliance site at Sigonella in Si…
Skills: Audio visual infrastructure, Streaming studio management, Cisco local area network, Polycom video conferencing, Microsoft Teams
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Digital Events and Network Support Technician (Cisco, VTC) for NATO with security clearance
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Full-time
Posted 5d ago
~40 hrs/week
Responsibilities
You will manage audio-visual infrastructure and network support for digital and hybrid events at a NATO site. This includes operating streaming studios, troubleshooting meeting platforms, and maintaining network and telephony hardware.
Requirements
Candidates must have at least two years of experience in an international organization and managing Cisco local area networks. An active security clearance is required for this position.
Full job description
If a conference goes well nobody thinks about the person who made the room work. If it goes badly, everybody does.
You will run digital and hybrid events and the network behind them at an alliance site at Sigonella in Sicily, from the switchboard to the streaming studio.
What you will be doing
Setting up and managing the audio visual infrastructure for digital meetings and events, from equipment through to streaming and recording
Writing, planning and executing full AV implementation plans with the customer
Preparing and running a mobile streaming studio including video walls and green screen
Producing the technical plan and run of show for larger digital and hybrid conferences, and supervising the technical team on the day
Supporting Cisco WebEx, Microsoft Teams and other meeting platforms, including first line troubleshooting for scheduling, bridging and recording
Contributing to the operational configuration of network active devices and helping investigate network problems
Maintenance on Siemens telephone switchboards, desk and DECT phones, and VoIP handsets
Specifying technical configurations for a small network or a segment of a larger one, and running integration tests against the specification
Designing jingles, banners and digital signage for events
What you will need
At least two years in an international or multinational organisation
At least two years managing Cisco local area network and end user devices
Troubleshooting and configuring Polycom video conferencing equipment
Setting up and operating audio visual equipment for indoor and outdoor events
Genuinely strong customer skills, because much of this happens in the room while a meeting is running
Worth knowing before you apply
Eighty per cent on-site at Sigonella in Sicily
Support outside business hours may be required, and hardware is deployed to users' offices
Practical detail
Contract engagement, about 700 hours from late September to the end of December 2026
An active security clearance is required for this role
Your CV may not be up to date. That is not a problem, send me whatever you have and I will come back to you either way.
How many Customer Service & Support jobs are open in Catania, Italy right now?
There are currently 36 open customer service & support positions in Catania, Italy listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Catania, Italy?
Companies currently hiring include Indie Campers, The Estée Lauder Companies Inc., Leroy Merlin, MANGO, JD Sports Fashion, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Catania, Italy?
Yes — 4 of the 36 open customer service & support positions offer remote or hybrid work (0 remote, 4 hybrid).
How do I apply for Customer Service & Support jobs in Catania, Italy?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.