Customer Service & Support Jobs in Carson City, NV (Now Hiring) — 208 open — Page 8

Thank you for your interest in employment with our institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

• Once you start the application process, you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Required attachments are listed below on the posting. Your application will not be considered without the required attachments.

If you need assistance or have questions regarding the application process, please contact:

Human Resources
[email protected] 
(775) 445-4237
2201 West College Parkway
Carson City, NV 89703

Job Description

Administrative Faculty Contract. Non Tenure Track, Benefits Eligible - This position is grant funded through 6/30/2027. Employment is contingent upon continued funding.

The Link Center Coordinator position provides comprehensive administrative and programmatic support for Western Nevada College's College and Career Readiness (CCR) Center. This position assists the Director and CCR staff with day-to-day operations, student engagement, and partnership coordination to ensure efficient functioning of the center and high-quality student experience.
Responsibilities include managing The Link, coordinating third-party on-site staff, and assisting students and community members with career exploration and coaching, and proctoring career-interest assessments.

This role is central to the college's mission of connecting students to workforce opportunities and supporting community economic development through career readiness and training access.
 

Major Responsibilities:

Administrative Support

• Provide administrative support to the Director, CCR Staff, and The Link, including scheduling, correspondence, record management, and event coordination

• Maintain accurate files, reports, and records for center operations, student use, and community partnerships

• Coordinate communications and appointments with the on-site EmployNV career coach and other workforce partners

• Prepare customized training proposals, correspondence, and data summaries for program reporting

• Supervise, train, and schedule student workers, interns, or support staff assigned to the center

Center Operations and Oversight

• Serve as the primary point of contact for campus partners and external organizations utilizing the space

• Maintain the workspace to ensure it is tidy, welcoming, and conducive to student engagement

• Ensure informational displays, technology, and printed resources are up to date and functional

• Coordinate, facilitate, and implement the logistics of events, employer visits, and workshops

• Oversee the opening and closing procedures of the center, ensuring security, readiness, and compliance with institutional guidelines

• Oversee daily operational safety, ensuring compliance with college policies and procedures

• Serve as a point of contact with Campus Police Services to address safety concerns, coordinate emergency response procedures, and support incident reporting when needed

• Monitor the physical condition of the center and promptly report maintenance needs to Facilities Management

• Collaborate with Facilities teams to support custodial schedules, room setups, repairs, and ongoing upkeep of the space

• Monitor center usage, foot traffic, and engagement trends to inform continuous improvement of services and layout

• Manage inventory of supplies, technology, promotional materials, and equipment, ensuring adequate stock and timely replacements

• Support budget tracking for center-related purchases, events, and operational needs

• Address and resolve day-to-day challenges—including scheduling issues, facility disruptions, or student concerns—in a timely and professional manner

Student and Community Engagement

• Greet and assist students and visitors, building strong, welcoming relationships with students to encourage ongoing engagement in career exploration, employment readiness, and academic success, and provide information about services and workforce development opportunities

• Administer, proctor, and record results of career interest and skill assessments; ensure appropriate documentation and confidentiality

• Track student participation in programs and assist with data preparation

• Assist community members seeking information about WNC programs, job training resources, or local workforce services, helping them navigate available pathways

• Serve as a liaison between the center and community partners, employers, and service organizations to facilitate connections

• Support outreach efforts by promoting events, workshops, and services to students, community members, and partner organizations

• Provide individualized support to students facing barriers to employment or education, offering guidance and connecting them with appropriate campus or community resources

• Foster an inclusive and supportive environment that encourages participation from diverse student and community populations

• Gather feedback from students and community visitors to help improve services, programming, and overall experience

• Participate in community events, job fairs, and outreach activities representing WNC and strengthening relationships with regional workforce partners

Eligible Training Provider List Coordination

• Monitor and maintain the college’s Eligible Training Provider List (ETPL), ensuring accuracy of program data and compliance with state and federal workforce requirements

• Collaborate with instructional departments and the Nevada Department of Employment, Training, and Rehabilitation (DETR) to update and validate ETPL entries

• Support the timely submission of program data and updates for continued eligibility and reporting

Minimum Qualifications:

• Bachelor's degree and one year of related professional experience.  An equivalent combination of education and experience may be substituted for the Bachelor's degree (i.e., AA+2 or 3 yrs related professional experience)

Department Contact Information:

• Angela Holt, Director, College and Career Readiness [email protected] 

Knowledge, Skills, and Abilities:

• Practices of office administration, recordkeeping, and customer service

• Career-readiness, workforce development, and community college student services (preferred)

• FERPA and other confidentiality regulations regarding student information

Skill in:

• Professional communication, both written and verbal.

• Use of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and database management systems

• Time management and organization to manage multiple tasks effectively

• Building and maintaining collaborative working relationships with diverse stakeholders

Ability to:

• Work independently with minimal supervision, be self-directed, and manage competing priorities

• Exercise sound judgment, discretion, and confidentiality.

• Provide empathetic and culturally competent support to students from diverse backgrounds

• Represent WNC professionally in interactions with students, staff, and community partners

Minimum Starting Salary:

This position is at a salary grade A. The minimum of the placement range is $48,403.99. The selected candidate will be placed at or above the minimum based on education and experience. WNC's placement range falls within the NSHE salary schedule: NSHE ADMINISTRATIVE SALARY SCHEDULE

Perks of Working at WNC

• Beautiful campus located along numerous biking and walking trails

• Voluntary supplemental retirement plans, both pre-tax and Roth options available (403b, 457b plans)

• Employer paid Long Term Disability (LTD) Program

• Health insurance options including dental and vision - Health Insurance

• Generous annual leave (A contract), sick leave (A & B contract), 12 paid holidays - Faculty Benefits

• The WNC Fitness Center offers Faculty and Staff membership WNC Fitness Center

• ComPsych our Employee Assistance Program offers resources and assistance to Faculty and Staff 

• Discounted WNC Staff rates for our Child Development Center which has received Four Star Recognition from the Nevada Silver Star Quality Rating and Improvement System

• Voluntary benefits including accident, disability, legal services, and more – Voluntary Benefits

• An administrative faculty senate represents full-time, administrative faculty

• Free parking and plenty of it!

• No State income tax!

Education Benefits for Faculty Employees and Family Members

WNC is proud to provide a reduced-rate tuition benefit to faculty and their qualified dependents. Faculty can take up to six credits per semester at a reduced rate. Qualified dependents of faculty can take unlimited credits per semester. More information can be found in the Board of Regents Handbook.

Exempt 

No

Full-Time Equivalent

100.0%

Required Attachment(s)

• Resume

• 3 Professional References

This posting is open until filled
Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made.

Posting Close Date

07/30/2026

Note to Applicant

TITLE IX STATEMENT

WNC is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), sex (including pregnancy or related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protective hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion.

WNC does not discriminate on the basis of sex in any education program or activity that it operates. The college's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment.

Inquiries concerning the application of these provisions and/or questions as to how to file a complaint of unlawful discrimination may be referred to WNC's Civil Rights Specialist & Title IX Coordinator:

Victor Navarro at [email protected] or (775) 445-4235

Western Nevada College

2201 West College Parkway

Bristlecone Building, Room 154

Carson City, NV 89703

 

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.

 

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.

 

HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment.

 

References will be contacted at the appropriate phase of the recruitment process.

 

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

 

For positions that require driving, evidence of a valid driver's license will be required at the time of hire and as a condition of continued employment. 

 

All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).

 

Schedules are subject to change based on organizational needs.

 

Western Nevada College does not sponsor Visas. All applicants must be eligible to work in the United States, without sponsorship, at the time of hire and as a condition of continued employment.