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Full-time
Posted 49d ago
~40 hrs/week
Responsibilities
The role involves managing customer purchase orders, forecasts, and sales reporting while negotiating supply agreements. It also includes monitoring KPIs and coordinating the launch of new products with pre- and after-sales support.
Requirements
Candidates should have previous experience in a similar role, preferably within the pharmaceutical market, and be proficient in MS Office. Strong communication skills, a customer-focused personality, and fluency in English are required.
Full job description
Main responsibilities:
· Handling and follow-up of customers’ purchase orders
· Coordination and consolidation of customers’ forecast
· Reporting of customers’ sales and forecast
· Calculating and evaluating offers to customers
· Negotiating and managing supply agreements with customers
· Monitoring of Key Performance Indicators (KPIs)
· Launch coordination of new products
· Pre-sales and after sales customer support
Requirements:
· Previous experience in a similar position and knowledge of the pharmaceutical market will be desirable
· Have an outgoing personality and be customer focused
· Have excellent interpersonal and communication skills
· Have team spirit
· Be well organised and self-motivated
· Be able to handle multiple tasks
· Have an excellent command (written and verbal) of the English language (knowledge of any other European language will be
Genepharm, since 1971, investing in high quality and having people as its absolute priority, has established its presence both in the Greek and international drug market, through the development, production and distribution of certified generic pharmaceutical products in more than 90 countries.
In its privately owned plant, with an area of 15,000 m2, in Pallini, Attica, it houses two separate advanced production lines, designed according to all European specifications (EU GMPs). Each one specializes in the production of one of two categories of formulations: conventional and oncological solids.
With high expertise in both conventional product forms and advanced technology ones, Genepharm offers solutions in a wide range of therapeutic categories, such as e.g. cardiology, diabetes, oncology, urology, antipsychotic preparations, etc. Its production capacity reaches 500 million tablets and 40 million capsules in solid conventional and 140 million tablets and 10 million capsules in solid oncology.
Offices: 18th km Marathon Ave, Pallini, Attiki 15351, GR · 22C Marathon Ave, Pikermi, Attiki 19009, GR
How many Customer Service & Support jobs are open in Athens, Greece right now?
There are currently 854 open customer service & support positions in Athens, Greece listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Athens, Greece?
Companies currently hiring include TheHouseofMercier, Mercier Consultancy, Foundever, Sitel Group, CQS S.A., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Athens, Greece?
Yes — 353 of the 854 open customer service & support positions offer remote or hybrid work (207 remote, 146 hybrid).
How do I apply for Customer Service & Support jobs in Athens, Greece?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.