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Skills: Social Media Strategy, Community Management, Team Leadership, Social Search, Social Analytics
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Skills: Social Media Strategy, Community Management, Team Leadership, Social Search, Social Analytics
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Publicis Groupe Holdings B.V.
Senior Creative
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Senior
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Global Associate Director, Brand & Digital Experience
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Publicis Groupe Holdings B.V.
Account Manager
City of London, England, United Kingdom · Hybrid
Mid level
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Temporary
25 Days Of Holidays, UK Bank Holidays, Birthday Off, Christmas Closure, Monthly Entertainment Subscription, Private Pension
Posted 36d ago
~40 hrs/week
Responsibilities
Lead social media strategy and community management across Luxury, Food & Drink, and Pharma verticals. Manage and mentor social teams while partnering with creative and paid media teams to drive brand awareness and conversion.
Requirements
Requires over 5 years of experience in social media leadership and community management, preferably across multiple verticals. Must possess expert knowledge of social platforms, analytics, and the intersection of social content with AI visibility.
Full job description
This is a hybrid role, with 3 days per week required in our London office.
About Greenpark
Greenpark is a global, award-winning digital agency specialising in omnichannel search and social. Our raison d’etre is to create amazing content that people and algorithms love. How? Through data-led and performance-driven search and social content to help brands create meaningful connections that impact people's lives. Our unique expertise in Omnichannel Search & Insights, Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house models. We do this for a global client portfolio including Unilever, Campari Group, AIA, Sanofi, Nestle, Lipton, Kimberly-Clark, Straumann, Ricola, Globe Telecom, and more.
Want the real inside scoop? Our Playbook gives you a peek into how we work, collaborate, and get things done at Greenpark. Check it out here
Our Values
As a company, we strive and act together in our ambition to make a positive impact for the people and brands we serve, we do everything with kindness and respect at the core. ‘We Strive’, ‘Acting Together’, ‘With Kindness’ are the values that guide us.
About the role
The Senior Project Manager strengthens the core of Greenpark’s EMEA Delivery team. You will run client projects end to end, but the role is equally about the operational backbone of Delivery: accurate resourcing, reliable revenue forecasting, and trusted project data. You will be a safe pair of hands on major accounts, a source of resilience and coverage across the Delivery team, and a visible adopter of AI-enabled ways of working as we embed AI across the agency. This role is UK-based.
What you’ll do
Client delivery
Manages assigned projects end to end – on brief, on time, on budget, with quality and margin protected.
Co-ordinates project set-up and kick-offs, to ensure projects are off to a good start.
Is the first point of escalation for project issues; unearths and resolves them early with the team and project leads, escalating further as appropriate.
Proactively builds relationships with client stakeholders and provides guidance, issue resolution, and comfort during important or challenging project stages.
Contributes to new business activities, particularly pitch development and pitch delivery.
Resourcing, forecasting & commercial delivery
Manages resourcing across assigned accounts to ensure the best use of billable talent, maintainingan accurate forward view of team capacity.
Accountable for reliable revenue forecasting on assigned accounts – accurate project data in our systems, risks and changes flagged early to Client Services and Finance.
Monitors project costs and margins, working with Client Services Leads to ensure proper billing and invoicing.
Team & practice
Guides, manages, and develops Project Managers, and runs training sessions to ensure a streamlined way of working is followed across all projects and workstreams.
Keeps project status reports up to date; monitors and enforces project constraints (schedule / scope / resources).
Champions internal systems for higher-productivity working and collaborates in delivering against critical metrics for our business.
AI-enabled delivery
Works with AI tools daily as part of how you deliver – status reporting, documentation, resourcing analysis, and QA – in line with Greenpark’s AI Policy and approved tools.
Helps embed AI-enabled ways of working across the Delivery team, sharing what works and building confidence in others.
Comfortable managing projects where AI-assisted content production forms part of the delivery workflow, ensuring appropriate QA and human review steps.
Reporting and communication structure
The Senior Project Manager reports to a Project Director, dependent on project accounts.
Performance and progression are reviewed together with the Project Director and Operations Director.
The Senior Project Manager should be in close communication with the Project Director, Operations Director, (Senior) Account Directors, and Client Group Partners, where applicable.
The Senior Project Manager should liaise with all Client Services and Project Management staff on project quality, timings, and project margins.
About you
6–8 years of project management experience in a digital, content, or creative agency, including 2+ years at Senior PM level or equivalent (Delivery Manager, Project Lead).
Proven track record delivering for global brand clients – FMCG, healthcare, or similar scale.
Hands-on resourcing and revenue forecasting experience; confident with agency job costing / project management systems (Paprika or equivalent).
Already working with AI as part of how you run delivery – you can name the tools you use daily and the workflows you have changed because of them.
Commercially sharp – you understand margin, scope creep, and when to escalate.
An excellent communicator, calm under pressure, and comfortable managing senior client stakeholders.
Experience guiding and developing junior Project Managers.
You live and breathe Greenpark’s core values – We Strive, Acting Together, With Kindness – so that every interaction, both internally and externally, reflects our commitment to our values.
How we’ll support you
25 days of paid holiday per year + UK public holidays and your birthday off.
Christmas closure – extra days on top of your holiday allowance.
A monthly entertainment subscription paid by the company (e.g. Amazon Prime, Netflix, Spotify, etc).
Access to free VDU eye tests and Employee Assistance Programme (EAP).
Participate in wellness and peer recognition initiatives (e.g. On The Spot Awards and Value Champion Awards).
Referral Bonus Scheme.
Social events – join us for our major annual social events: Spring, Summer, Halloween and Christmas parties, plus many other ad-hoc events.
WFA policy – work from abroad for up to 4 weeks per year.
Yearly Calm subscription.
At Greenpark, we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background, identity, and experience across our global workforce. By fostering a culture of respect, inclusivity, and collaboration, we’re committed to ensuring everyone’s voice is heard and everyone can thrive.
All applications shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status or any other protected characteristics.
Omnichannel search and social specialists. We get your brand discovered through AI visibility and creator intelligence
Industry
Advertising Services
Company size
201-500 employees
Founded
2015
Headquarters
London, England
LinkedIn followers
23,126
Greenpark is a global, award-winning digital agency. 🚀 We get your brand discovered through AI visibility and creator intelligence.
How do we do that? We specialise in omnichannel search and social content, enabled by latest tech and AI innovations, to connect with consumers where it matters most.
We do this for a global client portfolio including Unilever, Campari Group, AIA, Sanofi, Nestle, Lipton, Kimberley Clark, Straumann, Ricola, Globe Telecom, and more.
As a performance-driven content partner, we are carving out a distinctive space in the industry with our integrated digital content squads, who are embedded into organisations to amplify global brands’ digital ecosystems.
🌍 We are worldwide with 6 hub offices in London, New York, Cape Town, Singapore, Jakarta and São Paulo.
🧑🏿🤝🧑🏼With a talented team of over 250 full-time remote and hybrid Greenparkers. Together we are guided by our value mantra ‘We Strive Acting Together With Kindness’.
Come to the greener side! ✅
Offices: 12 Cock Lane, 4th Floor, London, England EC1A 9BU, GB · Jl. DR. Ide Anak Agung Gde Agung, Menara Rajawali, Ground Floor, Lot 5.1, 12950, Jakarta , Jakarta 10230, ID · Av. Nove de Julho, 5017, 12º andar, São Paulo, Jardim Paulista 01423-010, BR · 20 Pasir Panjang Road (East Wing), Mapletree Business City, Level 3, Singapore, Singapore 117439, SG
How many Creative & Media jobs are open in City of London, United Kingdom right now?
There are currently 115 open creative & media positions in City of London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Creative & Media roles in City of London, United Kingdom?
Companies currently hiring include Publicis Groupe Holdings B.V., Sainsbury's, Culture Vitale, Greenpark, AXA, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Creative & Media jobs in City of London, United Kingdom?
Yes — 75 of the 115 open creative & media positions offer remote or hybrid work (9 remote, 66 hybrid).
How do I apply for Creative & Media jobs in City of London, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.