City of London, England, United Kingdom · Hybrid
$35k–$38k/yr
Digital Theatre+ is looking for a highly organised, detail-oriented Content Operations Coordinator to join our Education team. This is an exciting opportunity to play a key operational role in ensuring the quality, accur…
Skills: Content Operations, Digital Platform Management, Editorial Quality Assurance, Proofreading, Stakeholder Management
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The role involves managing the publishing and maintenance of content on the Digital Theatre+ platform using Airtable and Contentful. It also requires ensuring editorial quality, managing licensing compliance, and coordinating operational workflows for the Education team.
Candidates need 1-2 years of experience in digital or editorial operations and proficiency with content management systems. Strong organizational skills, attention to detail, and the ability to manage multiple internal stakeholders are essential.
Digital Theatre+ is looking for a highly organised, detail-oriented Content Operations Coordinator to join our Education team.
This is an exciting opportunity to play a key operational role in ensuring the quality, accuracy and ongoing maintenance of the Digital Theatre+ platform. Working closely with the Head of Secondary Education, you'll help deliver commercial priorities by managing platform content, supporting licensing implementation, maintaining editorial standards, and ensuring our operational workflows run smoothly.
If you enjoy working with digital platforms, have an eye for detail, thrive on organisation, and take pride in delivering high-quality work, we'd love to hear from you.
Develop and maintain a thorough working knowledge of the Digital Theatre+ platform and content library to support the operational delivery of the Education team's priorities.
Manage the publishing and unpublishing of content within Airtable and Contentful in line with business requirements and licensing obligations.
Maintain operational systems, workflows, templates, shared tools and schedules that support efficient and consistent platform maintenance.
Support the implementation of licensing agreements by ensuring renewed terms are accurately reflected on the platform and that content remains compliant, current and available.
Carry out editorial and operational quality assurance across platform updates and relevant customer-facing materials, ensuring accuracy, consistency and adherence to house style.
Manage inbound operational requests relating to platform and content updates from commercial and customer-facing teams, escalating where strategic or pedagogical judgement is required.
Support the operational delivery of commercial priorities, including platform updates, collateral review and associated content changes.
Coordinate operational activity supporting the accessibility roadmap, including remediation workflows and quality assurance where required.
At least 1–2 years' experience in a digital operations, content operations or editorial operations role.
Experience managing or maintaining content on a digital platform or content management system.
Excellent editorial and proofreading skills with a strong eye for detail, accuracy and consistency.
Experience managing and prioritising requests from multiple internal stakeholders.
Strong organisational skills with experience maintaining operational workflows, templates or shared schedules.
Demonstrable ability to quickly learn and adopt new systems and digital tools.
Clear written communication skills suitable for both internal collaboration and customer-facing communications.
The ability to work independently, manage competing priorities and know when to escalate.
Experience or a genuine interest in education, edtech, theatre/drama or English Language and Literature.
Familiarity with Airtable, Contentful or similar content management platforms.
Experience supporting licensing, rights management or content compliance activities.
Experience working alongside a senior manager, subject matter expert or commercial lead in an operational support role.
Awareness of digital accessibility standards and a willingness to develop knowledge in this area.
25 days' annual leave plus 8 UK bank holidays
Birthday day off
Company-wide Christmas shutdown (additional paid leave)
One paid Wellbeing Day each year
24/7 virtual GP access via MyPocketGP
Paycare Health Cash Plan
Employee Assistance Programme
Free Calm app subscription
Annual flu vaccination vouchers
Funded social events, volunteering days and quarterly team social allowance
Hybrid working
Work from anywhere for up to four weeks each year
Sanctus 121 coaching
Bob’s Business e-learning
Protected learning time during working hours
Workplace pension
Paycare Perks discounts
Salary sacrifice schemes
Phased return-to-work programmes with full pay for part-time hours
Digital Theatre is an equal opportunity employer. We welcome applications from people of all backgrounds and experiences and are committed to creating an inclusive workplace where everyone feels valued and supported. We celebrate diversity of thought, experience and perspective because we believe it strengthens our team and helps us better serve our global community.
Inspire your English and Theatre students to reach their full potential with Digital Theatre+.
Established in 2009, Digital Theatre is the online home of over 200 (and growing) performances of world-class theatre. In 2011, Digital Theatre's flagship educational platform Digital Theatre+ was launched, providing institutions around the world with access to productions and educational resources to support the study of performing arts and dramatic texts. Today, Digital Theatre+ provides over 3,000 institutions around the world with unlimited access to thousands of full-length productions and educational resources. Harnessing the power of technology and the passion of like-minded people, we want to put live performance into the hands of every student, and into every classroom and library, accompanied by a range of invaluable educational resources for illustration, explanation, and critical reflection.
Offices: 51 Eastcheap, London, London EC3M 1DT, GB
Inspire your English and Theatre students to reach their full potential with Digital Theatre+.
Established in 2009, Digital Theatre is the online home of over 200 (and growing) performances of world-class theatre. In 2011, Digital Theatre's flagship educational platform Digital Theatre+ was launched, providing institutions around the world with access to productions and educational resources to support the study of performing arts and dramatic texts. Today, Digital Theatre+ provides over 3,000 institutions around the world with unlimited access to thousands of full-length productions and educational resources. Harnessing the power of technology and the passion of like-minded people, we want to put live performance into the hands of every student, and into every classroom and library, accompanied by a range of invaluable educational resources for illustration, explanation, and critical reflection.
Offices: 51 Eastcheap, London, London EC3M 1DT, GB
