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YOUR MISSION AT VOI As a Senior Operations Strategy Manager for Norway and Denmark, you will focus on the strategy & execution of our in-field operations, support the fleet organisation in delivering operational excellen…
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The role focuses on defining and executing the in-field operations strategy for Norway and Denmark to ensure operational excellence and successful city launches. This includes managing 3PL relationships, driving performance metrics, and acting as a bridge between central and local teams.
Candidates need a bachelor's degree in business, economics, or engineering and over 5 years of experience in operations or strategy within consulting or hyper-growth startups. Fluency in English and either Swedish or Norwegian is required, along with strong analytical capabilities.
As a Senior Operations Strategy Manager for Norway and Denmark, you will focus on the strategy & execution of our in-field operations, support the fleet organisation in delivering operational excellence across set KPIs, and ensure successful city launches and completion of long-term improvement projects. In this role, you will report directly to the Country Manager and collaborate closely with the rest of the local Operations team, the Fleet team and third-party logistics providers (3PLs) and contribute directly to the continued success of our operations in both countries. This will include:
Defining & shaping the strategy, performance metrics and dashboards for the in-field operations in Norway and Denmark,
Driving strategic and data-driven decision-making to improve operational excellence and KPIs (e.g. backlog, cost per repair, repair efficiency, uptime).
Being the POC for 3PLs, managing the process and relationship from sourcing to contract negotiation, and collaborating with Fleet Managers to manage performance monitoring and follow up
Drive budgeting, forecasting and performance tracking.
Manage PMO-type operations projects to ensure successful
Supporting the Fleet & Site Managers on execution, and acting as the bridge between central and local teams to continuously drive compliance and improvements of our processes.
Collaborating closely with the Operations team in Norway and Denmark, and working proactively to spot improvement opportunities to maximise efficiency, revenue and overall success of our operations in the region.
We are looking for a structured and analytical problem-solver with the ability to drive progress independently, lead effective collaboration with diverse stakeholders, and adapt quickly to changing priorities. In addition to being professionally fluent in English, we believe the right person has:
Fluent Swedish or Norwegian language
Bachelor's in business, economics, engineering or similar
5+ years of experience in operations or strategy from consulting or a hyper-growth start-up environment
Strong analytical capability and proficiency in conducting analysis, identifying underlying drivers, and delivering actionable insights
Experience from leading projects and driving the implementation of improvements in collaborating with multiple stakeholders
Working at Voi is more than just a job; Our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to:
Join Europe’s #1 micromobility operator
Get “skin in the game” through our employee options program and have a direct impact on the company’s success in Norway and Denmark.
Enjoy unlimited free Voi rides
Work together with inspiring, motivated and fun colleagues towards a common goal
Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.
Shaping cities made for living. Curious about joining the Voiage? Visit careers.voi.com.
At Voi, we use innovation and creative thinking to design the solutions of tomorrow – today. By offering a radically new approach to urban mobility, we revolutionise the way people move around, for greener cities and healthier communities, fueled by passion. Our vision is a shift towards an urban mobility paradigm focused on community, inclusivity, environment and climate rather than individual car use. We aim for a tomorrow in which city dwellers live and move in a safe and healthy environment with less pollution, less noise and less stress. The future we see is a sustainable one where circularity is the norm and shared mobility the way to go. Where individuals, businesses and governments alike take responsibility and strive to reduce their climate impact, help to protect our planet and contribute to more liveable cities for all. — Since being established in 2018, Voi has grown into one of Europe’s leading micromobility companies. Our network now extends across the continent, and we take great pride in the creativity and diversity of our talented people, who drive our innovation and continued growth. Discover more at Voi.com.
Offices: Sveavägen 25, Stockholm, 333 14, SE
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