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Full-time
bachelor degree
Posted 21d ago
~40 hrs/week
Responsibilities
The Custom Software Engineering Lead is responsible for defining the technical direction and architectural design of bespoke software solutions. They will lead teams through the design and delivery phases while ensuring development standards and business objectives are met.
Requirements
Candidates must have at least 5 years of experience with Amazon Connect and a total of 15 years of full-time education. Strong expertise in cloud-based contact center solutions and scalable software architecture is required.
Full job description
Project Role : Custom Software Engineering Lead Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives. Must have skills : Amazon Connect Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education
Summary: As a Custom Software Engineering Lead, a typical day involves overseeing the technical direction and architectural design of bespoke software solutions. This role requires guiding and supporting teams throughout the design and delivery phases, ensuring that development standards are maintained. The position focuses on aligning software performance and scalability with the broader business goals, while fostering collaboration and innovation within the team to meet project milestones effectively.
Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Lead the development and implementation of best practices to enhance software quality and efficiency. - Facilitate communication between stakeholders and technical teams to ensure alignment on project objectives. - Mentor and support junior team members to foster professional growth and skill development.
Professional & Technical Skills: - Must To Have Skills: Proficiency in Amazon Connect. - Strong knowledge of cloud-based contact center solutions and their integration within custom software environments. - Experience in designing scalable and high-performance software architectures. - Ability to troubleshoot complex technical issues and provide effective solutions. - Familiarity with software development lifecycle methodologies and quality assurance processes. - Excellent communication skills to coordinate across diverse teams and stakeholders.
Additional Information: - The candidate should have minimum 5 years of experience in Amazon Connect. - This position is based at our Pune office. - A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com.
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