Job Description:
Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.
We are a dynamic, global, and diverse Organization, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivatives, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services.
Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.
Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.
Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.
We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.
Overview:
Entry level role sitting in Jersey City, NJ supporting clients of our Futures Derivatives Clearing (FDC) business.
This role's primary focus will be on remediating trade breaks that are the result of our reconciliation process on T+1. Ensuring Futures transactions are reflected accurately in client accounts and on various North American exchanges.
The successful candidate with be able to work effectively within a culture and environment where processes, risks and controls are continuously monitored, and operational risks are escalated on a timely basis.
Coordinating communication and transaction instructions between the trading desk and clearing team. Ensuring the infrastructure and tools are in place to effectively manage risk and service our clients to a high standard.
Responsibilities:
· Work directly with internal stakeholders in the resolution of breaks on T+, adhering to strict SLA's
· Monitor and ensure Futures transactions are cleared correctly and are compliant with internal policies and controls
· Assist in the investigation, documentation and corrective implementation of all required transaction issues
· Aid with the analysis, execution, and stabilization efforts of critical operations functions related to futures clearing
· Anticipate and proactively respond to requests for deliverables from internal and external clients and vendors
· Assist as required for control, risk, daily activities, and transaction services project
· Evaluate moderately complex issues with substantial potential client impact
· Cross-train for various internal roles within the department, and provide back-up coverage for those roles as needed
· Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications and Skills:
· BS/BA degree or equivalent work experience preferred
· 2-5 years in a related role in finance or operations
· Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology
· Strong, influential communicator who is articulate and concise, with the ability to communicate clearly regarding advanced topics and escalate situations when appropriate Strong risk management and control mindset
· Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources
· Self-reliant, good problem solver, results oriented
· Proven experience working within a team environment
· Ability to establish and build trust with professionals throughout the business as an advisor and business partner to the organization with a clear client orientation.
· Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
· Ability to conceptualize aspects of the organization’s model and its future development.
Education:
· Bachelor’s/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related functions may be assigned as required.
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Job Family Group:
Operations - Transaction Services
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Job Family:
Securities and Derivatives Processing
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Time Type:
Full time
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Primary Location:
Jersey City New Jersey United States
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Primary Location Full Time Salary Range:
$78,320.00 - $109,280.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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Anticipated Posting Close Date:
Jul 03, 2026
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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View Citi’s EEO Policy Statement and the Know Your Rights poster.