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Full-time
bachelor degree, professional certificate
Posted 4h ago
~40 hrs/week
Responsibilities
The PMO Lead manages the end-to-end project lifecycle, from discovery and planning to implementation and governance. They are responsible for leading cross-functional teams, managing project risks, and ensuring compliance with internal governance standards.
Requirements
Candidates should have a bachelor's degree and at least 2 years of experience in project or program management, preferably within the BPO industry. Proficiency in project management methodologies and strong stakeholder management skills are required.
Full job description
The PMO Lead will support the PMO in delivering comprehensive, end-to-end service that covers all key aspects of the project management lifecycle, from discovery, planning, implementation and governance, and post-implementation due diligence. The successful candidate is expected to play a hands-on role and will be reporting directly to the PMO Sr. Manager.
Key Responsibilities:
Conduct thorough scoping and stakeholder-resource analysis for transition projects, as well as innovation and business integration initiatives;
Lead and/or collaborate with cross-functional teams, including Clients, Executive Leadership, Operations, Human Resources, and other back-office support functions throughout the project cycle; Offer mentorship to project team members in accordance with project goals
Gather high level business requirements for transition projects and and translate into project charters/plans, covering scope, deliverables & timelines, resource and/or budget allocation, risks and issues, etc;
Manage multiple projects simultaneously, prioritizing tasks and maintaining a high level of organization to meet target timelines and expectations;
Participate in and/or lead project governance, carry out communication/engagement plans for alignment, deliberation, and/or adjustments where necessary;
Identify, analyze, mitigate and control project risks and issues;
Handle administrative and PMO responsibilities, including preparing project documentation, reports, and presentations, and ensuring compliance with internal processes and governance standards;
Stay updated with the latest trends and methodologies in project management to bring innovative approaches and improvements to project execution;
Perform other related duties and tasks as assigned
Desired Qualifications
Bachelors degree or equivalent work experience.
At least 2 years of experience in operations, project management, and/or program management roles (in BPO industry; desired, not required)
Proven experience in project management methodologies, frameworks, and best practices; Strong understanding of program management, including service delivery processes and its governance
PMP, Lean, Six Sigma, and other relevant certifications, highly desirable
Solid stakeholder and client management skills
Can confidently drive engagement with teams located in multiple locations
Accelerating your business into the new height through our tailor-fit BPO solutions.
Shift Gears. Drive Growth.
Industry
Outsourcing and Offshoring Consulting
Company size
5,001-10,000 employees
Founded
2007
Headquarters
Singapore, Central Singapore
LinkedIn followers
77,132
Empowering Global Brands Through Custom BPO Solutions
Gear Inc delivers business process outsourcing solutions designed to meet the unique challenges of leading enterprises. Our approach combines cutting-edge technology and global expertise to drive operational excellence, scalability, and measurable results.
Our workforce of 6,000+ individuals spans 24 countries and supports more than 75 languages. We partner with clients to build tailored engines of growth—whether streamlining operations, enhancing customer experiences, or accelerating innovation. Our commitment to secure, results-driven solutions ensures businesses achieve their goals efficiently, no matter the complexity.
Why Gear Inc?
✅ Custom Integration: Solutions evolve to precisely fit client needs
✅ Global Reach: Localized expertise with a worldwide perspective
✅ Tech-Driven: Cutting-edge technological capabilities are combined with hands-on expertise to future-proof your operations
For brands competing in dynamic markets, we are the partner who understands precision matters—in service delivery, client relationships, and long-term success.
Whether you need scalable contact center solutions, careful content moderation, secure financial services, detailed data management, end-to-end gaming support, or tailor-fit business solutions. Gear Inc provides the personal attention you expect with results-driven expertise to propel your business forward.
Visit GearInc.com to explore how we empower growth so you can focus on your core company functions.
- Website: https://www.gearinc.com/
- Facebook: https://www.facebook.com/GearIncGlobal/
- Instagram: @gearincglobal
- YouTube: http://www.youtube.com/@gearincglobal
Offices: 8 Eu Tong Sen Street, Singapore, Central Singapore 59818, SG
moderationcontent moderationimage moderationcontact center solutionscustomer servicecustomer experiencedata entrydata labelingand outsourcingGaming
How many Consulting jobs are open in Hanoi, Vietnam right now?
There are currently 21 open consulting positions in Hanoi, Vietnam listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Consulting roles in Hanoi, Vietnam?
Companies currently hiring include NAB, Boston Consulting Group (BCG), ELSA, Corp, UNESCO, Amazon, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Consulting jobs in Hanoi, Vietnam?
Yes — 13 of the 21 open consulting positions offer remote or hybrid work (1 remote, 12 hybrid).
How do I apply for Consulting jobs in Hanoi, Vietnam?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.