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You will act as a bridge between business stakeholders and IT delivery squads to optimize transaction reporting processes and ensure regulatory compliance. Your role involves translating complex business requirements into actionable user stories and facilitating end-to-end solution design.
Requirements
Candidates must hold a bachelor's degree and possess at least 5 years of experience in financial markets or treasury. Additionally, a minimum of 2 years of specific experience in regulatory transaction reporting is required.
Full job description
Your work environment
Financial Markets (FM) is the Bank’s gateway to the professional markets around the world. Our primary function is to service the needs of ING’s clients with products, services and guidance. FM aims to be a significant player in our market leader and challenger markets, with an additional presence in all the major international markets and specialist expertise in selected emerging markets and products.
The Transaction Reporting Enhancement Program (‘TREP’) is a strategic program within FM. Program goal is to redefine and optimise the way that ING reports transactions for multiple regulations, such as MiFIR, EMIR, SFTR, MMSR and others. The program has just reached its first go-live (EU-MiFIR reporting); the coming years the scope in terms of asset classes and regulations will be extended.
Your role
We are looking for an ambitious and pragmatic team player to strengthen our team of customer journey experts focusing on Transaction Reporting.
As a Customer Journey Expert (CJE):
You will combine market and system knowledge, product management, and business expertise to take a leading role in successfully delivering change initiatives
You will be the interfacing function between various stakeholders (trading, sales, Ops, IT, markets, and software vendor partners) to understand the challenges and identify how technology and process can be used to solve them
You will represent the voice of the business to the delivery squads
Your key responsibilities
Support efficient change by providing impactful analysis on cross domain, end-to-end, complex environments
Maximises business value by providing clear and developer-ready content for user stories (what is needed, for whom and why) in the squad backlog in AZURE and facilitate alignment of the delivery teams (how) with the businesses/user groups to ensure a strong focus on timely & good quality delivery
Translate and explain the “What” so that the IT engineers can determine the appropriate “How”
Structure, simplify and solve issues on processes and systems. Participate/Lead end to end refinement and solution design sessions
Works independently and ensures that implications of decisions are thought through and get addressed
Keep track of and analyze market and competition developments
Creates an environment of open dialogue that encourages expertise development through collaboration and idea-sharing, in which colleagues take responsibility, help each other to be successful and remain a step ahead
Establishes and maintains strong (sustainable) relationships with key stakeholders, focused on a clear understanding of their challenges and opportunities. Also, to identify business opportunities to drive revenue and improve product offerings
Trains and coaches involved parties, ensuring understanding, adoption, and proper implementation of proposed solution(s)
Accumulates and collects knowledge, keeps it up to date and makes it accessible for re-use. Takes initiatives for sharing knowledge
Your key deliverables
The TREP CJE team is responsible for the following deliverables:
Q3 2026
Delivery of MiFIR reporting of FX multi-leg products
Data mapping for Equity products
Q4 2026
Analysis of MMSR, SMMD and Euribor products
Data mapping of Commodity and Equity Derivative products for MiFIR
Delivery of MiFIR reporting of Rates and Credits products
Extend Control Framework for added products
Extend Data Model for added products
Delivery of Data Management PCS key controls
Q1 2027
Delivery of MiFIR reporting of Equity products
Delivery of MiFIR reporting of Commodity and Equity Derivative products
Data mapping of MMSR products
Data mapping of SMMD products
Data mapping of Euribor products
Extend Control Framework for added products
Extend Data Model for added products
N.B. Individual assignments between CJE’s will be based on the skills and profile of the selected candidate.
Who are we looking for?
A professional with a talent for taking it on and making ithappen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.
As Customer Journey Expert for TREP you will also need:
Completed a bachelor’s degree;
5+ years background in Financial Markets and/or Treasury;
2+ years content experience with Regulatory Transaction Reporting;
Experience in Risk Management is a plus;
Experience with working in Agile/Scrum is a plus;
Rewards and benefits We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.
The benefits of working with us at ING include:
A competitive salary aligned with your skills and experience
25-28 vacation days depending on your contract
Pension scheme
13th month salary and 8% holiday allowance
Individual Savings Contribution (BIS), 3.5% of your gross annual salary
Flexible working hours and hybrid working options
A mobility card: choose your mode of transport for commuting each day, with free public transport on weekends.
Personal growth and challenging work with endless possibilities
An informal working environment with a diverse group of innovative colleagues
About us Curious about how ING empowers people and businesses to move forward?
Questions Please visit our Frequently Asked Questions section to find some answers on questions you might have.
Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button
ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit.
Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
2015
Headquarters
Bucharest
LinkedIn followers
47,165
ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of 𝐨𝐯𝐞𝐫 𝟐𝟎𝟎𝟎 𝐡𝐢𝐠𝐡-𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐬, 𝐫𝐢𝐬𝐤, 𝐚𝐧𝐝 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬.
We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and 𝐨𝐩𝐞𝐫𝐚𝐭𝐞 𝐟𝐫𝐨𝐦 𝐁𝐮𝐜𝐡𝐚𝐫𝐞𝐬𝐭.
𝐎𝐮𝐫 𝐭𝐞𝐜𝐡 𝐜𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐫𝐞𝐦𝐚𝐢𝐧 𝐭𝐡𝐞 𝐜𝐨𝐫𝐞 𝐨𝐟 𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬, with more than 1800 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.
We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.
For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?