As an entry level Project Coordinator within AHEAD’s Intelligent Operations Practice, you will play a crucial role in supporting project management activities, reporting, and operational coordination. This role functions…
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Full-time
Posted 107d ago
~40 hrs/week
Remote in Gurugram, Haryana, India
Responsibilities
Provide administrative and analytical support to the PMO team by maintaining project documentation and tracking progress. Generate project metrics, such as status reports and burndown charts, for internal stakeholders and customers.
Requirements
Requires 2-5 years of experience in project coordination or PMO roles with strong organizational and communication skills. Proficiency in project management tools like ServiceNow or MS Project is required, with knowledge of ITSM or Agile being a plus.
Full job description
As an entry level Project Coordinator within AHEAD’s Intelligent Operations Practice, you will play a crucial role in supporting project management activities, reporting, and operational coordination. This role functions behind the scenes, assisting PMO team project delivery teams by providing key administrative and analytical support. While not fully client-facing, this position will involve tasks such as generating reports and burndown charts for customers and internal stakeholders, assisting with scheduling, and providing support for the PMO team.
\nRoles and Responsibilities
Support PMO Team Members by maintaining project documentation, tracking progress, and ensuring seamless execution of operational tasks for all engagements assigned.
Operational tasks may include any and all of the following items:
Assist in the Creation and distribution of project status reports, burndown charts, and other relevant project metrics to internal stakeholders and customers.
Assist in the Coordination and facilitation of internal project meetings, document key discussions, and track action items.
Manage and maintain project information within AHEAD’s project management tools and systems including but not limited to – ServiceNow SPM, Salesforce PSA.
Assist with planning and coordination of billable and non-billable projects, ensuring timelines and deliverables are met.
Support documentation and communication processes with internal teams and clients when required.
Work closely with global teams to streamline project administration and process improvements.
Contribute to internal resource management efforts, ensuring the effective allocation of team members across projects.
Assist in project closure activities, including documentation handover and lessons learned reporting.
Qualifications
2 -5 years of experience in project coordination, PMO, or administrative support role.
Strong organizational skills with an ability to manage multiple tasks and priorities effectively.
Understanding of project management tools (e.g., Smartsheet, ServiceNow, MS Project or similar).
Experience in generating reports, to track progress and performance.
Excellent written and verbal communication skills with emphasis on the English language.
Ability to collaborate with global teams and work across time zones effectively.
Strong attention to detail with a focus on accuracy in reporting and documentation.
Experience with ServiceNow, Observability Solutions, IT Service Management (ITSM), Agile, or DevOps methodologies is a plus.
AHEAD accelerates strategy into execution by engineering integrated solutions across infrastructure, applications, data, and security. We modernize platforms and workflows, applying AI to unlock the full impact of people and technology—building what others only blueprint.
Offices: 444 W Lake St, 30th Floor, Chicago, Illinois 60606, US · 1117 Perimeter Center, W406, Atlanta, Georgia 30338, US · 4031 Aspen Grove Dr, Suite 240, Franklin, Tennessee 37067, US · 5151 Pfeiffer Rd, Suite 250, Blue Ash, Ohio 45242, US · 2000 Crow Canyon Place, Suite 250, San Ramon, CA 94583, US
Enterprise Data CenterDigital EngineeringData & AnalyticsNext-Gen InfrastructureEnterprise AutomationIntegrated SecurityCloud Management and OperationsManaged ServicesConsulting ServicesDevOps
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