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Full-time
Competitive Salary Package, Accommodation, Transportation, Medical Insurance, Dental Insurance, Air Tickets
Posted 26d ago
~40 hrs/week
Responsibilities
Greet and welcome guests while managing check-in and check-out procedures in accordance with brand standards. Handle payments, reservations, and general office duties to ensure the smooth operation of the reception area.
Requirements
Candidates must have at least one year of experience as a Hotel Receptionist in a Front Office department. Proficiency in Opera PMS and fluency in Arabic (speaking, writing, and reading) are required.
Full job description
Your passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure. Your natural down to earth manner will result in being able to manage guest expectations in a fast and busy environment. With a keen eye for detail you will not miss a step in the procedures. Managing payments will be second nature and you will have excellent data entry skills to support accurate reports.
Main responsibilities include:
·Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards.
·Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests
·Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations.
·Identify corporate leads and build long-term relationships
·Drive online name mentions and promote customer feedback
·Understand the online guest’s feedback and explore options for improvement
·Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationeries
·Effectively communicate with all departments on all guests’ requests and complaints for smooth service delivery
·Ensure safety of all guest in line with the safety procedures and guideline.
Requirements
Customer-oriented approach
·Excellent communication skills
·Strong attention to details
·Flexible, agile and able to work under pressure
·Ability to work both independently and in a team
·Proactive and excellent organizational skills
·Ability to provide exceptional customer service to our guests
You must have /be-
· Have minimum of one-year experience as Hotel Receptionist in Front Office department of a hotel.
·Knowledge of Opera (PMS
· Arabic Language- speaking,writing and reading
Benefits
We offer a competitive salary package, accommodation, transportation, medical insurance which includes dental, air tickets, and hours which offer you a work life balance.
Along with this we have many examples of how those that work with us have grown and developed their career throughout our company. So if you are committed and driven and want to develop into other areas, then we will support you to do this.
At Premier Inn, we know the importance of creating a culture which brings the experience to life for both our customers and our team and this is supported by strong company values. We employ people that not only believe in our values but also have the passion to live and breathe them, and always put the customer in the heart of everything we do.
We want Premier Inn to be a place where people’s skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams. We put emphasis on a ‘promote from within’ culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.
If this sounds like you and you are ready to work in an environment that values your work and rewards you fairly then please click on the "I'm interested" button and join the team!
Bringing the best of British hospitality to the Middle East.
Industry
Hospitality
Company size
201-500 employees
Founded
2008
Headquarters
Dubai, Dubai
LinkedIn followers
18,481
Premier Inn has 11 hotels in the Middle East; 7 in Dubai, 2 in Abu Dhabi, and 2 in Doha. There are plans to expand Premier Inn with more properties throughout the GCC. Whether you're travelling for business or leisure, a good night's sleep is never far away.
Premier Inn is a British hotel chain and the UK's largest hotel brand with more than 840 hotels. Premier Inn hotels in the UAE operate under a strategic partnership between Emirates Group and Britain’s leading hospitality firm Whitbread PLC, established to develop the Premier Inn brand throughout the region.
Our Vision
To be the Middle East's hotel brand renowned for high value and high quality.
Offices: Dubai Investment Park, Dubai, Dubai 35118, AE · Ibn Battuta Mall, Sheikh Zayed Road, Dubai UAE, AE · Sheikh Mohammed bin Zayed Road, Silicon Oasis, Dubai UAE, AE · Opp. Terminal 3, Dubai International Airport, Garhoud, Dubai UAE, AE · Abu Dhabi Capital Centre, opposite Abu Dhabi National Exhibition Centre, Capital Centre, Abu Dhabi UAE, AE
HotelsMeetings & EventsCorporateLeisure BreaksChild Friendlyand Good Night Sleep
How many Administrative jobs are open in Doha, Qatar right now?
There are currently 173 open administrative positions in Doha, Qatar listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Doha, Qatar?
Companies currently hiring include Marriott International Hotels, Inc., Accor, Qatar Airways, Burjline Builders, Hilton, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Doha, Qatar?
Yes — 1 of the 173 open administrative positions offer remote or hybrid work (0 remote, 1 hybrid).
How do I apply for Administrative jobs in Doha, Qatar?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.