Livonia, Michigan, United States · On-site
$19/hr
Summary of Position The CSR 1 is responsible for interacting with customers to provide information in response to inquiries about programs and services in a contact center. Essential Job RequirementsResponds to customer …
Skills: Customer Service, Data Entry, Microsoft Office, Problem Solving, Communication
Topeka, Kansas, United States · On-site
Summary of Position The Staff Attorney is responsible for providing all legal services required to establish paternity, child support, medical support and the enforcement of new and existing orders. The Attorney provides…
Skills: Litigation, Legal Counseling, Paternity Establishment, Child Support Enforcement, Negotiation
Martinsville, Virginia, United States · On-site
$15/hr
***Earn up to $16 per hour – Bonus Opportunities paid Biweekly*** ***Paid Holidays – Paid Time Off - Paid Training - Benefits Package available*** ***Full time, Monday – Friday, Day shift*** Summary of …
Skills: Customer Service, Call Handling, Typing Proficiency, Computer Literacy, Independent Work
Colorado Springs, Colorado, United States · On-site
Summary of Position The Customer Service Representative is responsible for professionally answering calls and ensuring that customers receive accurate information politely and promptly. This position responds to requests…
Skills: Customer Service, Active Listening, Computer Proficiency, Typing, Diction
Fremont, Nebraska, United States · Hybrid
Staff Attorney - Nebraska residents only - hybrid work opportunities YoungWilliams PC Fremont, NE 68025 Lincoln, NE 68528 Norfolk, NE 68701 Grand Island, NE 68801 Job Type Full-time or Part-time position Summary Of Posit…
Skills: Legal Representation, Paternity Establishment, Child Support Law, Litigation, Negotiation
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The CSR 1 handles customer inquiries via telephone, IVR, and web portals regarding programs and services. They are responsible for documenting interactions, resolving problems, and following standard operating procedures.
A high school diploma or equivalent is required, while an associate degree is preferred. Candidates must have professional experience using Microsoft Office products.
The CSR 1 is responsible for interacting with customers to provide information in response to inquiries about programs and services in a contact center.
Professional experience using Microsoft Office products
Government Services Made Easy. Together, we make a difference.
Government services make a powerful difference in the lives of children and families. YoungWilliams has decades of experience supporting government agencies. By working together, we help our partner agencies streamline their processes, increase efficiency, and provide a more personalized experience for the people they serve. Whether we’re working with children, individuals, families, or government agencies, we approach every interaction with a focus on personal empowerment and professional collaboration. The programs we serve include child support, SNAP, TANF, LIHEAP, housing assistance, childcare assistance, and student financial aid. We are in this business to help. We provide our partner agencies with the tools and technology they need to modernize their services, along with the expertise and insight to make sure everything runs smoothly. Our services include: • Customer Service – centralized customer service centers, IVRs, Chatbots, web forms, and more • Payment Processing – operations for processing electronic and paper payments, debit cards, website payment solutions, and more • Centralized Operations – operations centers for processing and tracking applications, legal documents, mail, email, worklists, system-generated tasks, and more • Local Operations – walk-in customer service, in-person interviews, court hearings, community outreach, and more • Knowledge Base Solutions – online libraries for agency policies, procedures, call scripts, work instructions, plans, and more We make it: • Easier to make a difference • Easier for government agencies to deliver services • Easier for people to access services Together, we make a difference
Offices: P.O. Box 3180, Ridgeland, MS 39158, US
Government Services Made Easy. Together, we make a difference.
Government services make a powerful difference in the lives of children and families. YoungWilliams has decades of experience supporting government agencies. By working together, we help our partner agencies streamline their processes, increase efficiency, and provide a more personalized experience for the people they serve. Whether we’re working with children, individuals, families, or government agencies, we approach every interaction with a focus on personal empowerment and professional collaboration. The programs we serve include child support, SNAP, TANF, LIHEAP, housing assistance, childcare assistance, and student financial aid. We are in this business to help. We provide our partner agencies with the tools and technology they need to modernize their services, along with the expertise and insight to make sure everything runs smoothly. Our services include: • Customer Service – centralized customer service centers, IVRs, Chatbots, web forms, and more • Payment Processing – operations for processing electronic and paper payments, debit cards, website payment solutions, and more • Centralized Operations – operations centers for processing and tracking applications, legal documents, mail, email, worklists, system-generated tasks, and more • Local Operations – walk-in customer service, in-person interviews, court hearings, community outreach, and more • Knowledge Base Solutions – online libraries for agency policies, procedures, call scripts, work instructions, plans, and more We make it: • Easier to make a difference • Easier for government agencies to deliver services • Easier for people to access services Together, we make a difference
Offices: P.O. Box 3180, Ridgeland, MS 39158, US
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