Overview Under the direction of the Executive Director of Downtown YMCA’s, the Capital Y Branch Manager provides overall leadership and operational oversight for the Capital YMCA branch. This role ensures excellence in c…
Skills: Branch management, Operational leadership, Customer service, Staff supervision, Team development
After School Leader - Oakview Community Elementary
Orangevale, California, United States · On-site
$17/hr–$20/hr
Entry level
Overview Provides guidance for staff overseeing the activities of several groups of children. Supervises a group of children. Promotes a positive environment for children, parents and staff. Demonstrates an understanding…
Skills: Child supervision, Program planning, Leadership, Communication, First aid
West Sacramento, California, United States · On-site
$17/hr–$20/hr
Entry level
Overview Provides guidance for staff overseeing the activities of several groups of children. Supervises a group of children. Promotes a positive environment for children, parents and staff. Demonstrates an understanding…
Skills: Child supervision, Program planning, Communication skills, Leadership, First-aid
Overview The YMCA is hiring part-time School Age Leaders for our School Age Program. We are looking for positive, energetic people who enjoy working as part of a team. Our goal to help every child realize his or her pote…
Skills: Child supervision, Recreational activity planning, Homework assistance, Social and emotional learning, Teamwork
Executive Director - Sacramento Central & Capital YMCA
Sacramento, California, United States · On-site
$88k–$96k/yr
Senior
Overview Under the direction of the Chief Operations Officer, the Executive Director, Downtown YMCAs provide strategic and operational leadership for the Sacramento Central YMCA and Capital YMCA, overseeing the performan…
Overview Under the supervision of the Youth Sports Program Director facilitate the growth of a team through explanations of calls made, to encourage children to play as a team. To help players have fun, learn skills; dis…
Skills: Officiating, Sportsmanship, Conflict resolution, First aid, CPR
Overview Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the facility. Thi…
Skills: Customer Service, Sales, Interpersonal Skills, Problem Solving, Computer Literacy
Overview Under the supervision of the Customer Service Director, the Member lead is to deliver excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships …
Overview Provide overall management and supervision of a childcare site for less than 76-150 children. Supervises and organizes a safe, high quality YMCA childcare program. This job announcement is not intended to be inc…
Skills: Site Management, Staff Supervision, Childcare Program Coordination, Regulatory Compliance, Public Relations
Overview The YMCA is hiring part-time School Age Leaders for our School Age Program. We are looking for positive, energetic people who enjoy working as part of a team. Our goal to help every child realize his or her pote…
Skills: Child Supervision, Activity Planning, Homework Assistance, Social And Emotional Learning, Teamwork
Overview The YMCA is hiring part-time School Age Leaders for our Before School Age Program. We are looking for positive, energetic people who enjoy working as part of a team. Our goal to help every child realize his or h…
Skills: Child Supervision, Activity Planning, Homework Assistance, Social And Emotional Learning, Teamwork
Overview Provides direct leadership, instruction and motivation for students in individual and group swim lessons. Instructs diverse community members, including people of all ages, abilities, and backgrounds. This job a…
Skills: Swim instruction, Lesson planning, Aquatics safety, Risk management, Communication
Overview Under the direction of the Pool Manager and the Aquatics Director, the Head Guard will assist with day-to-day operation of the aquatics operations and programs. The Head Guard will assist in the supervision and …
Skills: Lifeguarding, Staff supervision, Pool maintenance, Chemical management, First aid
Overview Under the direction of the Pool Manager and the Aquatics Director, the Head Guard will assist with day-to-day operation of the aquatics operations and programs. The Head Guard will assist in the supervision and …
Skills: Lifeguarding, Staff supervision, Pool maintenance, Chemical monitoring, First aid
Overview Under the supervision of the Aquatics Director and Aquatics Coordinator, the Lead Swim Instructor oversees swim lessons for participants of all ages, abilities, and backgrounds, supports the training and supervi…
Overview Under the supervision of the Aquatics Director and Aquatics Coordinator, the Lead Swim Instructor oversees swim lessons for participants of all ages, abilities, and backgrounds, supports the training and supervi…
Overview Under the supervision of the Aquatics Director and Aquatics Coordinator, the Lead Swim Instructor oversees swim lessons for participants of all ages, abilities, and backgrounds, supports the training and supervi…
Overview Under the supervision of the Aquatics Director and Aquatics Coordinator, the Lead Swim Instructor oversees swim lessons for participants of all ages, abilities, and backgrounds, supports the training and supervi…
Overview Provides direct leadership, instruction and motivation for students in individual and group swim lessons. Instructs diverse community members, including people of all ages, abilities, and backgrounds. To ensure …
Overview Maintains safe swimming conditions in the pool, deck, and surrounding areas. Creates a safe and positive atmosphere that promotes member safety and engagement in accordance with YMCA policies and procedures. Thi…
Skills: Lifeguarding, Cpr, Aed, First aid, Oxygen administration
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$70k–$72k/yr
Full-time
Medical insurance, Dental insurance, Vision insurance, Retirement benefits, Employee assistance program, Cpr/first aid certification
Posted 2d ago
Apply by Sep 11
~40 hrs/week
Responsibilities
The Branch Manager provides leadership and operational oversight for the Capital YMCA branch, supervising customer service teams and managing facility resources. They collaborate with program directors to ensure consistent execution of operational standards and foster community relationships.
Requirements
Candidates must have at least two years of experience in a supervisory or management role, preferably in customer service or recreational facility management. Strong communication skills and the ability to uphold organizational standards are essential for this position.
Full job description
Overview
Under the direction of the Executive Director of Downtown YMCA’s, the Capital Y Branch Manager provides overall leadership and operational oversight for the Capital YMCA branch. This role ensures excellence in customer/member service, operational consistency, and efficient use of resources at the branch level. The Branch Manager is directly responsible for supervising the customer service team, Kid’s Club, sport courts, and the monitoring of health & wellness equipment within the branch. Additionally, the Branch Manager collaborates with Aquatics to develop the pool schedule. The Branch Manager collaborates with Program Directors within the branch to ensure consistent execution of operational processes and alignment with YMCA of Superior California standards.
As the face of the Capital YMCA branch, the Branch Manager plays a vital role in fostering community relationships, engaging members, and building a welcoming and connected environment. The Branch Manager will be responsible for successful branch operations, supported by the Executive Director of Downtown YMCA’s. The Branch Manager’s leadership directly supports member retention, community involvement, and increased participation in the YMCA’s Annual Campaign, strengthening both the branch’s impact and its sustainability.
Responsibilities
Branch Leadership & Oversight
Operational Leadership
Provide day-to-day leadership and management of branch operations.
Supervise and develop the customer service team, ensuring high levels of service delivery.
Work with the Pool Manager on lifeguard scheduling and staffing to maintain safe aquatic operations.
Oversee Kid’s Club operations, ensuring quality programming and staff engagement.
Coordinate scheduling of sport courts and ensure upkeep of health & wellness equipment.
Association-Wide Support: Provide support for association-wide initiatives and operational needs as assigned, including third-party billing, vendor and partner coordination, and other cross-functional responsibilities.
Program & Staff Support
Partner with Program Directors and Leads to support program delivery at the branch level.
Ensure consistency and quality across all member-facing operations within the branch.
Collaborate with Program Directors and Leads to ensure adequate supplies and resources are in place.
Support branch hiring, onboarding, and training processes in alignment with YMCA standards.
Customer Service & Community Engagement
Model excellent customer service and ensure consistent practices across the branch.
Respond to member and participant needs with professionalism and care.
Represent the YMCA in community and professional settings as appropriate.
Process & Standards Implementation
Implement association-wide Standard Operating Procedures (SOPs) at the branch level.
Ensure compliance with YMCA policies, safety standards, and operational guidelines.
Promote operational consistency while adapting to branch-specific needs.
Team Development & Collaboration
Model and reinforce excellent customer service skills, both written and verbal.
Work with HR to ensure hiring and onboarding practices meet YMCA standards.
Set the standard for branch-level hiring of customer service teams, including Kids Club staff.
Partner with the Executive Director of Branches to ensure programmatic needs are met and supported through operational systems.
YMCA COMPETENCIES (Team Leader):
Values- Models and teaches the Y’s values.
Community: Ensures a high level of service with a commitment to improving lives.
Inclusion: Champions inclusion activities, strategies, and initiatives.
Relationships: Builds relationships to create small communities.
Decision Making: Provides others with frameworks for making decisions.
Project Management: Develops plans and manages best practices through team engagement.
Finance: Effectively creates and manages budgets.
Qualifications
Minimum of two (2) years’ experience in a supervisory or management role (preferably in customer service, operations, or recreational facility management).
Demonstrated ability to lead teams and manage multiple operational priorities.
Strong customer service, communication, and interpersonal skills.
Ability to implement and uphold organizational standards and procedures.
Knowledge of YMCA operations and programs preferred
Completion of YMCA program-specific and trainer certifications.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Physical Demands:
Sufficient strength, agility, and mobility to perform essential functions of position and to supervise program activities.
Benefits
Competitive compensation
Comprehensive health benefits - Medical, Dental, Vision for full-time employees - 60% YMCA covered medical benefits for full-time employees and their families
Retirement benefits – 10% employer contribution after completion of eligibility requirements
Employee Assistance Program for all employees that is available to help employees overcome emotional, family, or other personal problems; offers guidance on financial and legal issues; improves health and wellness, and much more.
CPR/First Aid Certification provided by YMCA
Use of YMCA of Superior California Fitness facilities, camps, and rental facilities
Paid time off benefits for part-time and full-time employees upon completion of eligibility requirements
Since 1866 the YMCA of Superior California has involved children, families and individuals of all ages in building spirit, mind and body. The YMCA provides values-based programs and activites in the northern California counties of Butte, Colusa, El Dorado, Nevada, Placer, Sacramento, Sutter, Yolo, and Yuba Counties.
Offices: 1926 V Street, Sacramento, California 95818, US
Youth DevelopmentHealthy Livingand Social ResponsibilityAquacultureRecreationHealth CareNon ProfitFitnessWellnessEvent Management
Since 1866 the YMCA of Superior California has involved children, families and individuals of all ages in building spirit, mind and body. The YMCA provides values-based programs and activites in the northern California counties of Butte, Colusa, El Dorado, Nevada, Placer, Sacramento, Sutter, Yolo, and Yuba Counties.
Offices: 1926 V Street, Sacramento, California 95818, US
Youth DevelopmentHealthy Livingand Social ResponsibilityAquacultureRecreationHealth CareNon ProfitFitnessWellnessEvent Management