WISe Case Manager (Wraparound with Intensive Services)
Seattle, Washington, United States · On-site
Mid level
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Skills: Case Management, Care Coordination, Wraparound Process, Youth Engagement, Relationship Building
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Skills: Administrative Support, Client Scheduling, Insurance Verification, Records Management, Credentialing
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Skills: Behavior Management, Crisis Intervention, Case Management, Child Development, Interpersonal Communication
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Overview Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accounta…
Skills: Child Supervision, Activity Planning, STEM Facilitation, Arts and Crafts, Group Game Facilitation
Membership Engagement II (Customer Service Representative)
Sammamish, Washington, United States · On-site
Entry level
Overview Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accounta…
Skills: Customer Service, Relationship Building, Data Entry, Program Registration, Financial Reporting
Seattle, Washington, United States · Remote Solely
Mid level
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YSIC Homeless Prevention Case Manager (SRI) (No AD)
Seattle, Washington, United States · On-site
Mid level
Overview Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accounta…
Skills: Case Management, Crisis Intervention, Trauma-Informed Care, Motivational Interviewing, Youth Engagement
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Membership Engagement II (Customer Service Representative)
Shoreline, Washington, United States · On-site
Entry level
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Overview Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accounta…
Membership Engagement II (Customer Service Representative)
Bothell, Washington, United States · On-site
Entry level
Overview Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accounta…
Skills: Customer Service, Data Entry, Relationship Building, Membership Enrollment, Program Registration
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YSIC Caregiver Support Program Case Manager (with Authorized Driver)
Auburn, Washington, United States · Hybrid
Mid level
Overview Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accounta…
Skills: Case Management, Care Coordination, Youth Engagement, Relationship Building, Crisis Response
WISe Case Manager (Wraparound with Intensive Services)
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Full-time
bachelor degree, postgraduate degree
YMCA Of Greater Seattle Membership, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Retirement With Employer Contributions
Posted 26d ago
Apply by Jul 16
~38 hrs/week
Responsibilities
Lead youth and family teams through the WISe wraparound process to develop and implement individualized care plans for clients with complex needs. Coordinate intensive case management services, facilitate team meetings, and maintain professional partnerships with community providers.
Requirements
Requires a Bachelor's degree in psychology, social work, or a related field, with a Master's preferred. Must have experience working with youth in social service fields and possess a valid driver's license with a clean driving record.
Full job description
Overview
Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.
Job Summary
The WISe (Wraparound with Intensive Services) Care Coordinator is responsible for leading the youth and family teams through the wraparound process. The care coordinator uses strong leadership skills to organize, develop and facilitate wraparound family team meetings, and is responsible for leading the team through the phases of WISe. The WISe care coordinator will work with youth and families with complex needs involved in multiple systems (criminal justice, mental health, foster care, substance use, etc.) In addition, the WISe care coordinator is responsible for developing and implementing individualized family care plans and expanding the involvement of natural team members and systems. This sometimes entails assuming a case management function, accessing formal resources, coordinating care, responding to crises, serving as an advocate, and providing documentation. The WISe care coordinator reports to the WISe Program Director.
This position is with the Y Social Impact Center, the social services division of the YMCA of Greater Seattle (YGS), serving around 5,000 youth, young adults, and families every year in communities across King County, Pierce County, and various counties across WA. Through our programs we aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; establishing stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center’s programs include homelessness prevention, housing, behavioral health, crisis response, foster care licensing, violence prevention, and employment. Since many of the young people we serve have been involved in the foster care, criminal justice, behavioral health, and/or homelessness systems, we truly value relatable lived experience of our staff and those applying for our positions as an asset.
What You Will Get From Working at The Y
Membership to the YMCA of Greater Seattle for you and your household
Medical, Dental, Vision, and Life insurance
Retirement with generous employer contributions
Free access to mental health resources
Rapidly-accruing paid time off (PTO)
Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs
Provides specialized services to youth and young adults in education, employment/career development, housing, technology, or other designated field and supports them in achieving their goals.Build strong relationships with Y program participants to effectively provide quality services.
Provides intensive case management and care coordination services to a caseload of 10-12 clients enrolled in Wraparound with Intensive Services (WISe).
Develops individualized, strengths-based, youth-driven service plans.
Form effective working relationships with family members and all community providers, balancing differences in culture, agendas, and priorities, and expectations. Maintain professional partnerships with all community providers.
Identify the strengths and needs of the youth and family, provide WISe Team members with an overview of Wraparound Team practice, and clarify their role and responsibilities as team members in this process.
Work with the Youth Partner and/or Family Partner to identify family support, peer support, or other community resources that can assist the youth and family with exercising their voice in the WISe Team process.
Prepare for meetings: Develop a meeting agenda with the youth, family, and other WISe team members; schedule meetings at a place/time that is accommodating (comfortable and convenient) to the youth and family and available to all team members; prepare visual aids or tools to facilitate the meeting process; and inform all WISe team members of the date, time and location of each meeting.
Ensure clients receive all required screenings, assessments, services, interventions, and opportunities to fully meet their physical, psychological, social, emotional, relational, developmental, educational, independent-living, housing, and permanency needs in a timely and effective manner.
In coordination with the program director and collaboration with the youth and family team, ensure client's transitions are well coordinated and facilitated, including placements and discharges, and ensure all required intake, service planning, and discharge/exit documentation is completed fully and on time.
Ensure all contract-required client progress reviews and reports are completed thoroughly and accurately, are well written and submitted on time.
Ensure caregivers receive the necessary support services (case management, care coordination, respite, resources, etc.) to meet the client's needs fully.
Attend and participate in meetings and training as designated by the WISe Program Director. Attend and participate in consultations, team meetings, and weekly supervision.
Must understand contract/grant terms and conditions to ensure program outcome requirements are met and services rendered to young adults appropriately.
Researches best practices in field; creates and maintains specialized resource library.
Maintains clear, professional, timely participant contact notes, service plans, progress updates, outcomes, and other documentation in designated databases.
Teaches life skills, job readiness or other subject matter individually and/or in groups, often experientially.
Teams effectively and collaboratively with YMCA staff and/or community partners to plan and facilitate activities, including visits to related resources in the community.
Builds and maintains collaborative relationships with funding liaisons, other service providers, businesses and/or educational institutions as related to specialized services.
Supports participant success in key domains such as safe and stable housing, permanent connections to supportive adults, education and employment, health and well-being, and life skills.
May assist with program coordination or other activities related to job focus.
Participates in YMCA annual fundraising campaign to engage community members in volunteerism and philanthropic support for the Y mission.
All employees and volunteers are responsible for adhering to abuse prevention policies, maintaining appropriate boundaries, completing required training, reporting suspicious or inappropriate behavior, and complying with mandated reporting requirements.
Responsible for ensuring staff are properly screened, trained, supervised and held accountable to the organization’s abuse risk management standards.
Qualifications
Bachelor's degree in psychology, social work or related social services field or equivalent experience, Masters preferred. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.
Experience working with teens or young adults in employment, foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields.
Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities.
Strong youth engagement and relationship-building skills.
Strong verbal and written communication skills.
Basic computer skills and working knowledge of Microsoft Office.
Ability to transport self and client(s) in a safe and effective manner, and to meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation.
Current state approved First Aid and CPR certification.
Current approved HIV blood borne pathogens training.
Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.
Some Case Manager positions required Bachelor's degree or higher.
** Within 30 days of employment or first available training.
Authorized Driver Requirement
This role transports clients as an “authorized driver” for the YMCA of Greater Seattle (YGS) using an employer-provided vehicle. Driving duties for this role areRequired.Driving roles aresafety-sensitive. To become an authorized driver, you must be 21+, havepossesseda driver's license for at least 3 years, and pass a drug screen that will test for impairing substances (including marijuana) in addition to meeting the driving record standards below:
YGS Driving Record Standards
Within the last three (3) years: No more than two (2)vehicle relatedsuspension(s) and/or reinstatement(s). No more than two (2) moving violations and/or accidents. Moving violations include, but are not limited to, the following:
Speeding
Improper Lane Change
Failure to Yield in Right-of-Way
Failure to Obey Traffic Signal
Failure to obey Traffic Sign
Within the last five (5) years: No Major Violations which include, but are not limited to, the following:
DUI, DWI, OUI, OWI, BUI (Boating), Administrative Per Se, or Refusing to Test
Driving with an open container of alcohol
Reckless Driving
Hit andRun– property damage only (Incidents involving injury fall under Permanent Disqualification)
Racing
Driving with a suspended/revoked license/insurance
Speeding over 20 mph
Fleeing and/or eluding police
Any other felony driving conviction(s)
Driving records that result in Permanent disqualification from driving duties:
More than 3 DUI, DWI, OUI, OWI, BUI, Administrative Per Se, or Refusing to Test forentiretyof driving history.
More than 3 Driving with a suspended/revoked license
Hit andRunresulting in bodily injury or death
Manslaughter/felony death by motor vehicle
Due to state-specific reporting requirements in our driver management system, we are not currently able to enroll California Driver's License holders as Authorized Drivers.
*The YMCA of Greater Seattle will conduct individualized assessments of applicant criminal histories
Our Commitment
YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.
We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check. We participate in the Federal E-Verify system.
If you need assistance of any kind with the application process, reach out to [email protected].
MISSION STATEMENT:
Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.
OUR VALUES:
Respect
Responsibility
Honesty
Caring
Passion for Excellence
Related keywords
WISeWraparound With Intensive ServicesCase ManagementSocial ServicesBehavioral HealthFoster CareJuvenile JusticeMental HealthChemical DependencyHomelessness PreventionFirst Aid CertificationCPR CertificationHIV Blood Borne Pathogens TrainingStrengths-Based PlanningYouth-Driven Service PlansKing County
We are for Healthy Living, Youth Development, and Social Responsibility
Industry
Non-profit Organizations
Company size
1,001-5,000 employees
Founded
1876
Headquarters
Seattle, WA
LinkedIn followers
12,733
The Y is Seattle’s founding nonprofit organization, offering health, hope, and opportunity. The mission of the Y is to build a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind and body. We are an inclusive organization of men, women and children with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility.
At the Y, strengthening community is our cause. We work side-by-side with our neighbors throughout King and south Snohomish counties to help kids and families thrive – and apply their positive behaviors and goals at home, school, the workplace, and beyond at our 13 branches, 2 overnight camps, 10 swimming pools, and more than 200 program sites.
Offices: 909 Fourth Ave, Seattle WA 98104, Seattle, WA 98104, US
We are for Healthy Living, Youth Development, and Social Responsibility
Industry
Non-profit Organizations
Company size
1,001-5,000 employees
Founded
1876
Headquarters
Seattle, WA
LinkedIn followers
12,733
The Y is Seattle’s founding nonprofit organization, offering health, hope, and opportunity. The mission of the Y is to build a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind and body. We are an inclusive organization of men, women and children with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility.
At the Y, strengthening community is our cause. We work side-by-side with our neighbors throughout King and south Snohomish counties to help kids and families thrive – and apply their positive behaviors and goals at home, school, the workplace, and beyond at our 13 branches, 2 overnight camps, 10 swimming pools, and more than 200 program sites.
Offices: 909 Fourth Ave, Seattle WA 98104, Seattle, WA 98104, US