At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide qualit…
Skills: Customer service, Cash management, Data entry, Record keeping, Payment processing
Certified Group Exercise Instructor - French Creek YMCA
Avon, Ohio, United States · On-site
Entry level
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide qualit…
Skills: Group exercise instruction, Class choreography, Fitness instruction, CPR, AED
Wellness 252021 - Group Exercise Instructor (Certified)
North Royalton, Ohio, United States · On-site
Entry level
POSITION SUMMARY: The Group Exercise Instructor is responsible for the design and instruction of safe, high-quality, effective, challenging, and fun group exercise classes as determined by the class format and descriptio…
Skills: Group Exercise Instruction, Exercise Physiology, Class Design, Cueing Techniques, Equipment Maintenance
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide qualit…
Skills: Customer service, Cash management, Data entry, Communication skills, Phone etiquette
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide qualit…
Skills: Lifeguarding, CPR, First aid, Water safety, Incident documentation
Member Service Representative - North Royalton YMCA
North Royalton, Ohio, United States · On-site
$10/hr–$12/hr
Entry level
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide qualit…
Skills: Customer service, Cash management, Data entry, Record keeping, Communication skills
Program Sports 174021 - Coordinator, Sports and Teens
Cleveland, Ohio, United States · On-site
Mid level
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide qualit…
Skills: Program planning, Youth development, Sports coordination, Customer service, Leadership
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide qualit…
Skills: Dance instruction, Tumbling, Cheerleading, Hip hop dance, Modern dance
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide qualit…
Skills: Lifeguarding, CPR, First aid, Water safety, Pool maintenance
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide qualit…
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide qualit…
Y-Haven provides temporary housing and drug and alcohol treatment to adults in Cuyahoga County who are most in need. Formed in 1993 by the YMCA of Greater Cleveland, Y-Haven has helped thousands recover from addiction, s…
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide qualit…
Skills: Lifeguarding, CPR, First Aid, Water safety, Aquatic facility maintenance
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide qualit…
Skills: Aquatic safety, Lifeguarding, Staff supervision, Program management, CPR/AED
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide qualit…
Member Service Representative - Garrettsville YMCA
Garrettsville, Ohio, United States · On-site
Entry level
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide qualit…
Skills: Customer service, Cash management, Data entry, Communication skills, Phone etiquette
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide qualit…
Skills: Customer service, Sales, Membership growth, Relationship building, Data entry
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide qualit…
Skills: Customer service, Cash management, Data entry, Communication skills, Phone etiquette
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide qualit…
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide qualit…
Skills: Commercial housekeeping, Floor maintenance, Sanitization, Time management, Prioritization
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$10/hr–$11/hr
Part-time
high school
Free membership to local YMCA, Employee discounts, Health insurance, Dental insurance, Vision insurance, Employee assistance plan
Posted 1d ago
~40 hrs/week
Responsibilities
The Member Service Representative is responsible for managing member interactions, including sales, retention, and providing excellent customer service. They also perform administrative tasks such as data entry, record keeping, and processing payments at the front desk.
Requirements
Candidates should have strong customer service and communication skills, along with experience in cash management and computer operations. A high school diploma or GED is preferred for this position.
Full job description
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide quality, safe and healthy programs and services in our community.
Member Service Representatives are responsible for conducting all member interaction tasks to promote member satisfaction, membership sales, and retention. These tasks include phone and in-person interaction with members and YMCA staff members, administrative activities that may include member and program enrollment, record keeping, and payment processing.
Occasional evening and weekend availability required.
This is a Part Time position.
Job Responsibilities:
Process payments and maintain balanced cash drawer and receipting according to procedures.
Inform supervisor and/or co-workers of any dilemmas, concerns, and updates during working times.
Apply working knowledge of membership system to job responsibilities in the following areas: data entry, maintenance, reporting, etc.
Complete accurate data entry and maintain records on new members, renewals, program participants and guests.
Ensure maintenance of all member resource information at front desk.
Keep front desk and lobby area neat, clean and professional.
Greet members / visitors according to YMCA guidelines.
Qualifications:
High School Diploma or GED preferred.
Strong customer service skills.
Cash management experience.
Organized and able to follow directions.
Friendly, outgoing personality.
Comfortable working in a membership driven environment.
Ability to perform multiple tasks in diverse situations successfully.
Computer and keyboarding experience.
Strong communication skills and phone etiquette.
About YMCA of Greater Cleveland: Our vision is to be the premier community-based, charitable organization that embraces collaborations to build strong kids, strong families and strong communities. That's why we offer an exceptional package that includes:
A free membership to your local YMCA and discount to YMCA programs including childcare (part-time positions do not receive discount on childcare).
Additional employee discounts at many places in and around town, just for being a YMCA of Greater Cleveland employee.
Eligible employees receive comprehensive Benefits Plan including Health, Dental, Vision, Employee Assistance Plan, Retirement 8% paid by the YMCA of Greater Cleveland and paid vacation.
The YMCA of Greater Cleveland is the premier social service agency in Northeast Ohio. Serving over 86,000 members in six counties, the Y's mission is to put Christian principles into practice through programs that built a healthy spirit, mind and body for all. The Y's areas of focus are youth development, healthy living, and social responsibility.
Offices: 1301 E. 9th Street, Suite 130, Cleveland, Ohio 44114, US · 12460 Bass Lake Road, Chardon, OH 44024, US · 2010 Recreation Ln, Avon, OH 44011, US · 8233 Park Avenue, Garrettsville, OH 44231, US · 11409 State Rd, North Royalton, Ohio 44133, US
Youth DevelopmentSocial Responsibilityand Healthy Living
The YMCA of Greater Cleveland is the premier social service agency in Northeast Ohio. Serving over 86,000 members in six counties, the Y's mission is to put Christian principles into practice through programs that built a healthy spirit, mind and body for all. The Y's areas of focus are youth development, healthy living, and social responsibility.
Offices: 1301 E. 9th Street, Suite 130, Cleveland, Ohio 44114, US · 12460 Bass Lake Road, Chardon, OH 44024, US · 2010 Recreation Ln, Avon, OH 44011, US · 8233 Park Avenue, Garrettsville, OH 44231, US · 11409 State Rd, North Royalton, Ohio 44133, US
Youth DevelopmentSocial Responsibilityand Healthy Living