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Jobs at WorkCover Queensland (Now Hiring) — 12 open

WorkCover Queensland logoWorkCover Queensland

Senior Manager, Business Analysis

Brisbane, Queensland, Australia · Hybrid

Senior+

At WorkCover Queensland, our vision is to be the best workers’ compensation insurer. To make a positive difference in people’s lives and keep Queenslanders working. We are committed to delivering outstanding outcomes thr…

Skills: Strategic Leadership, Business Analysis, Enterprise Transformation, Capability Development, Governance

WorkCover Queensland logoWorkCover Queensland

Business Transition Lead

Brisbane, Queensland, Australia · Hybrid

Senior

WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen …

Skills: Business Transition, Operational Readiness, Change Management, Stakeholder Engagement, Project Management

WorkCover Queensland logoWorkCover Queensland

Claims Onboarding & Learning Administrator

Brisbane, Queensland, Australia · Hybrid

Entry level

WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. As part of this transformation, we're building a fresh, modern Capa…

Skills: Scheduling, Record Management, Microsoft Office, Microsoft SharePoint, Microsoft Forms

WorkCover Queensland logoWorkCover Queensland

Senior Account Manager

Brisbane, Queensland, Australia · Hybrid

Senior

WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen …

Skills: Account Management, Relationship Management, Commercial Acumen, Stakeholder Engagement, Data Literacy

WorkCover Queensland logoWorkCover Queensland

Senior Insights Analyst Legal & Actuarial

Brisbane, Queensland, Australia · Hybrid

Senior

WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen …

Skills: Data Analytics, Insights Reporting, Actuarial Analysis, Financial Reporting, Stakeholder Management

WorkCover Queensland logoWorkCover Queensland

Insights Analyst

Brisbane, Queensland, Australia · Hybrid

Mid level

WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen …

Skills: Data Analysis, Data Visualisation, Power BI, SQL, Python

WorkCover Queensland logoWorkCover Queensland

Service Desk Representative

Brisbane, Queensland, Australia · Hybrid

Entry level

WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen …

Skills: IT Support, Incident Management, Service Request Management, Customer Service, Critical Thinking

WorkCover Queensland logoWorkCover Queensland

Senior Manager Workplace Relations

Brisbane, Queensland, Australia · Hybrid

Senior+

WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen …

Skills: Workplace Relations, Industrial Relations, Employment Law Compliance, Dispute Resolution, Policy Development

WorkCover Queensland logoWorkCover Queensland

Business Architect

Brisbane, Queensland, Australia · Hybrid

Senior

WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen …

Skills: Business Architecture, Business Analysis, Enterprise Architecture, Strategic Planning, Stakeholder Management

WorkCover Queensland logoWorkCover Queensland

Compliance Advisor

Brisbane, Queensland, Australia · Hybrid

Mid level

WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen …

Skills: Compliance Management, Risk Management, Governance, Regulatory Compliance, Policy Development

WorkCover Queensland logoWorkCover Queensland

Customer Support Representative

Brisbane, Queensland, Australia · Hybrid

Mid level

WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen …

Skills: Customer Service, Claims Processing, Critical Thinking, Empathy, Interpersonal Communication

WorkCover Queensland logoWorkCover Queensland

Senior Employee Experience Specialist

Brisbane, Queensland, Australia · Hybrid

Senior

WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen …

Skills: Facilitation, Stakeholder Engagement, Employee Experience Design, Executive Communication, Data Analysis

WorkCover Queensland logo

Senior Manager, Business Analysis

WorkCover Queensland

Brisbane, Queensland, Australia • Hybrid

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Senior+

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  • Full-time
  • bachelor degree, postgraduate degree
  • Hybrid Work Arrangements, Personalised Learning And Development Opportunities, Holistic Health And Wellbeing Program, Industry-competitive Salaries, Generous Superannuation Scheme, Study Assistance
  • Posted 4d ago
  • ~40 hrs/week

Responsibilities

Lead the Business Analysis function to enable enterprise-wide transformation and align strategy with execution. Establish governance standards, uplift frameworks, and mentor teams to drive consistent, high-quality outcomes.

Requirements

Requires over 10 years of business analysis expertise and 5+ years of experience leading large, complex BA practices. A degree in Business or IT is required, with strong knowledge of Agile/SAFe and experience in financial services or insurance.

Full job description

At WorkCover Queensland, our vision is to be the best workers’ compensation insurer. To make a positive difference in people’s lives and keep Queenslanders working. We are committed to delivering outstanding outcomes through a high-performance culture, where strong leadership, innovation, and collaboration are at the heart of everything we do. 
 
Our organisation is driven by purpose and integrity, working together as One Team. We value diversity of thought and experience, and welcome those who bring authenticity, strategic thinking, and strong leadership to their work. If you're a senior leader who thrives on building capability, enabling performance, and driving transformation, you'll find purpose and impact here at WorkCover.  

About the Opportunity: 

WorkCover has entered an exciting new chapter, driven by our 2030 Strategy and strong executive leadership. Reporting to the Head of Transformation Delivery and part of the leadership team, the Senior Manager, Business Analysis will play a pivotal role in enabling enterprise-wide transformation and delivering meaningful outcomes for our people, customers, and the broader community. 

Lead transformation with vision and impact! In this role, you’ll shape the future of how WorkCover delivers change. You’ll align strategy with execution, partnering with senior leaders across Digital, Operations, and Transformation to drive outcomes that matter. Leading a high-performing Business Analysis team, you’ll champion enterprise frameworks, embed best practice, and inspire consistency that accelerates success. Your leadership will influence the organisation’s transformation journey and set a benchmark for excellence across the industry. 

In this role, you’ll make an impact by: 

  • Leading teams and outcomes: Provide strategic leadership of the Business Analysis function as a strategic enabler of organisational transformation,  

  • Driving excellence: Establish governance and quality standards, uplift frameworks and methodologies, and ensure consistency of practice to enable successful outcomes. 

  • Coaching and mentoring: Develop capability across the Business Analysis function through targeted training, mentoring, and building communities of practice that foster performance and impact. 

  • Partnering across the business: Act as a trusted advisor to leaders and teams, aligning Business Analysis with organisational strategy and influencing priorities through insights and expertise. 

  • Owning the big picture: Provide strategic leadership of the Business Analysis Practice, ensuring alignment of capability, methodology, and delivery with organisational priorities, transformation initiatives and regulatory requirements 

It’s a diverse, influential role - perfect for a collaborative and outcomes-focused operational leader who thrives in complexity, brings people together and drives purposeful transformation that delivers meaningful outcomes.  

About you:  

  • Significant proven experience leading large, complex Business Analysis practices, including strategic planning, capability development, and team growth (5+ Years). 

  • Extensive Business Analysis expertise across business, operations and technology, and organisational contexts, with a strong record in enterprise transformation and large-scale change delivery (10+ Years). 

  • Demonstrated success in maturing Business Analysis practices through frameworks, methodologies, governance structures, and quality assurance processes. 

  • Strong knowledge of contemporary delivery approaches (Agile, SAFe, hybrid) and their application in enterprise environments. 

  • Ability to influence senior and executive stakeholders, providing evidence-based insights that shape strategy, priorities, and investment decisions. 

  • Experience managing vendors and partners to optimise capability and support transformation priorities, with deep understanding of financial services, insurance, and regulatory environments. 

  • Tertiary qualifications in Business, IT, or a related discipline; post-graduate credentials in management, strategy, or leadership highly regarded. 

Why Join Us:

The Transformation Delivery team sits within our Operations and Technology and is passionate about delivering impactful change for the organisation and Queenslanders. We support each other professionally and personally - whether deep in delivery, on a lunch break walk, or sharing travel stories. We celebrate our wins, recognise achievements, and foster a culture of support, shared success, and continuous improvement.    

Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. At WorkCover, we deliver with heart, own our outcomes, work best together and stay open to what’s possible - and we’re looking for people who share these values 

When you join us, you’ll benefit from: 

  • A purpose‑driven organisation where your work genuinely makes a positive impact on Queenslanders’ lives 

  • A collaborative and supportive team environment that values empathy, trust and working together 

  • Hybrid work arrangements that support flexibility and work–life balance 

  • Personalised learning and development opportunities to support your growth and career progression 

  • A holistic health and wellbeing program designed to support you both professionally and personally 

  • Industry‑competitive salaries 

  • A generous superannuation scheme, including co‑contribution 

  • Study assistance to support ongoing education and professional development 

You can find out more about what it’s like to work with us by visiting Working at WorkCover Qld.   

How do I apply?  

Please submit your resume and a covering letter of no more than two pages, outlining your suitability for the role including your leadership experience, strategic and operational achievements, your motivations, and alignment with our values and vision.   

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.  

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.  

Pre-employment checks will be conducted on all prospective employees. This will include a Right to Work in Australia Check, Police Check, Education Check, Reference Check and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld).  

Please note: WorkCover does not accept unsolicited resumes from agencies and will not be liable for related fees. All recruitment is managed internally. Agencies must not represent or promote WorkCover roles without prior written authorisation. 

Related keywords

Business AnalysisEnterprise TransformationAgileSAFeHybrid DeliveryGovernanceFinancial ServicesInsuranceRegulatory EnvironmentCapability DevelopmentStrategic PlanningStakeholder InfluenceChange ManagementQuality AssuranceCommunities Of Practice

About WorkCover Queensland

LinkedInVisit site

We're a self-funded, statutory body providing workers’ compensation insurance to more than 170,000 Queensland businesses

Industry
Insurance
Company size
1,001-5,000 employees
Founded
1997
Headquarters
Brisbane City, Queensland
LinkedIn followers
15,919

WorkCover Queensland has been providing workers’ compensation insurance in Queensland for over 25 years to more than 180,000 businesses. Supporting Queensland workers and businesses is at the heart of everything we do. From customer service and managing claims, to accessing rehabilitation, preventing injuries, and making sure you have the right cover to protect your team – we're here for you. The most important thing for us is keeping Queenslanders working and we understand everyone’s needs are different. This means we’ll work with you to make sure you get the best outcome for your situation. We’re committed to keeping premiums low for employers, while also supporting injured workers with their recovery and return to work.

Offices: Brisbane City, Queensland 4000, AU

workers' compensationinsurancereturn to workgetting back to workrehabilitationinjury preventionand claims managementHealth CareInsuranceFinancial Services
View all jobs at WorkCover Queensland

About WorkCover Queensland

LinkedInVisit site

We're a self-funded, statutory body providing workers’ compensation insurance to more than 170,000 Queensland businesses

Industry
Insurance
Company size
1,001-5,000 employees
Founded
1997
Headquarters
Brisbane City, Queensland
LinkedIn followers
15,919

WorkCover Queensland has been providing workers’ compensation insurance in Queensland for over 25 years to more than 180,000 businesses. Supporting Queensland workers and businesses is at the heart of everything we do. From customer service and managing claims, to accessing rehabilitation, preventing injuries, and making sure you have the right cover to protect your team – we're here for you. The most important thing for us is keeping Queenslanders working and we understand everyone’s needs are different. This means we’ll work with you to make sure you get the best outcome for your situation. We’re committed to keeping premiums low for employers, while also supporting injured workers with their recovery and return to work.

Offices: Brisbane City, Queensland 4000, AU

workers' compensationinsurancereturn to workgetting back to workrehabilitationinjury preventionand claims managementHealth CareInsuranceFinancial Services
View all jobs at WorkCover Queensland

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