Auburn, Indiana, United States · On-site
Auburn, IN Statement of Purpose: STATEMENT OF PURPOSE: Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during ser…
Skills: Supervision, Work Direction, Quality Control, Customer Service, Labor Management
Auburn, Indiana, United States · On-site
Auburn, IN Statement of Purpose: STATEMENT OF PURPOSE: Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during ser…
Skills: Operational Supervision, Crew Management, Quality Control, Customer Service, Labor Management
Burlington, Ontario, Canada · Hybrid
Overview When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness…
Skills: Real Estate Portfolio Management, Asset Management, Lease Negotiation, Land Valuation, Financial Analysis
Norton Shores, Michigan, United States · On-site
Position Overview The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Respo…
Skills: Team Leadership, Cash Management, Food Safety, Customer Service, Staff Training
Memphis, Tennessee, United States · On-site
Position Overview The essential functions and position standards of a crew member are listed below. Generally, it is necessary for a crew member to be crossed-trained in at least three stations. Each station does not nec…
Skills: Multitasking, Efficiency, Teamwork, Adaptability, Dependability
Portland, Michigan, United States · On-site
Position Overview The essential functions and position standards of a crew member are listed below. Generally, it is necessary for a crew member to be crossed-trained in at least three stations. Each station does not nec…
Skills: Multitasking, Efficiency, Teamwork, Adaptability, Dependability
Toledo, Ohio, United States · On-site
Position Overview The essential functions and position standards of a crew member are listed below. Generally, it is necessary for a crew member to be crossed-trained in at least three stations. Each station does not nec…
Skills: Multitasking, Efficiency, Teamwork, Adaptability, Dependability
Picayune, Mississippi, United States · On-site
Picayune, MS Statement of Purpose: STATEMENT OF PURPOSE: Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during s…
Skills: Operational Supervision, Crew Management, Quality Control, Customer Service, Labor Management
Portland, Michigan, United States · On-site
Position Overview The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Respo…
Skills: Team Leadership, Cash Management, Food Safety, Customer Service, Staff Training
Hartford, Connecticut, United States · On-site
Position Overview The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Respo…
Skills: Team Leadership, Cash Management, Food Safety, Customer Service, Staff Training
Winston-Salem, North Carolina, United States · On-site
Position Overview The essential functions and position standards of a crew member are listed below. Generally, it is necessary for a crew member to be crossed-trained in at least three stations. Each station does not nec…
Skills: Multitasking, Efficiency, Teamwork, Adaptability, Dependability
Grand Rapids, Michigan, United States · On-site
Meritage Hospitality Group is seeking a Contract Administrator to join the team! What You’ll Do: The Contract Administrator is the primary point of contact for purposes of contracting with and managing relationships with…
Skills: Contract Management, Vendor Management, Microsoft Excel, Microsoft Outlook, Budgeting
Cedar Springs, Michigan, United States · On-site
Position Overview The essential functions and position standards of a crew member are listed below. Generally, it is necessary for a crew member to be crossed-trained in at least three stations. Each station does not nec…
Skills: Multitasking, Efficiency, Teamwork, Adaptability, Dependability
Marietta, Georgia, United States · On-site
Position Overview The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Respo…
Skills: Team Leadership, Cash Management, Food Safety, Customer Service, Staff Training
Jacksonville, Florida, United States · On-site
Position Overview The essential functions and position standards of a crew member are listed below. Generally, it is necessary for a crew member to be crossed-trained in at least three stations. Each station does not nec…
Skills: Multitasking, Efficiency, Teamwork, Adaptability, Dependability
Marietta, Georgia, United States · On-site
Position Overview The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Respo…
Skills: Team Leadership, Cash Management, Food Safety, Customer Service, Staff Training
Atlanta, Georgia, United States · On-site
Position Overview The essential functions and position standards of a crew member are listed below. Generally, it is necessary for a crew member to be crossed-trained in at least three stations. Each station does not nec…
Skills: Multitasking, Efficiency, Teamwork, Adaptability, Dependability
Portage, Indiana, United States · On-site
Position Overview The essential functions and position standards of a crew member are listed below. Generally, it is necessary for a crew member to be crossed-trained in at least three stations. Each station does not nec…
Skills: Multitasking, Efficiency, Teamwork, Adaptability, Dependability
Norton Shores, Michigan, United States · On-site
Overview As a Restaurant Assistant Manager (AM), your responsibility is to support in contributing to a service culture designed to “Delight Every Customer and drive sales. Provide training support for daily operations, …
Skills: Customer Service, Customer Service Satisfaction, Time Management, Food Service Operations, Food Services
Richmond, Michigan, United States · On-site
Position Overview The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Respo…
Skills: Team Leadership, Food Safety, Cash Management, Customer Service, Staff Training
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Supervises operational activities and crew members during non-service and peak hours to ensure efficiency and quality. Responsible for monitoring product quality, managing labor usage, and maintaining store cleaning and safety standards.
Requires a high school diploma or equivalent and at least one year of experience in the restaurant industry. Candidates must be at least 18 years of age and possess thorough knowledge of operational procedures.
Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during service hours. The position may supervise operational activities during non-peak service hours for limited times of manager absence such as during bank runs, emergencies, etc. The nature of supervision is “work direction.”
Supervision
1. Supervises open and close activities during non-service hours.
2. Provides "work direction" to crew members.
3. Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate.
Q.S.C. Standards
1. Monitors product quality and takes corrective action where necessary.
2. Follows store cleaning plan.
3. Monitors positional and service line organization.
4. Monitors service times and determines efficiency.
5. Exhibits positive customer service attitude at all times.
Controls
1. Follows flowcharts, prep projections and "build-to" charts.
2. Monitors labor usage against sales readings and recommends corrective action to General Manager where necessary.
3. Follows store plans as set by the unit manager.
4. Controls food cost by minimizing waste.
Training and Performance Management
1. Assists in training and cross-training of positional skills, as directed by the unit manager.
Policies and Procedures
1. Follows all procedures in the Operational Procedures Manual.
2. Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible.
3. Adheres to cash control and banking policies, knows register procedures.
4. Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury.
5. Ensures dress policy is followed at all times.
6. Follows all maintenance procedures and Preventative Maintenance Schedule duties.
Employee Relations
1. Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities.
2. Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required.
Knowledge
1. Thorough knowledge of Wendy's Operational Procedures and Standards.
Education
1. High School graduate or equivalent educational certificate.
Experience
1. At least 1 year of experience in the restaurant industry.
Age Requirement
1. Must be at least 18 years of age.
Wendy’s: Serving up the best hamburger around, made with fresh, never frozen beef, since 1969.
Wendy's was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality Is Our Recipe®”, which remains the guidepost of the Wendy's system. Wendy's is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy's Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. This is most visible through the Company's support of the Dave Thomas Foundation for Adoption® and its signature Wendy's Wonderful Kids® program, which seeks to find a loving, forever home for every child in the North American foster care system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. For details on franchising, connect with us at www.wendys.com/franchising.Visit www.wendys.com and www.squaredealblog.com for more information and connect with us on X and Instagram using @wendys, and on Facebook at www.facebook.com/wendys. *Fresh beef available in the contiguous U.S., Alaska, and Canada.
Offices: 1 Dave Thomas Blvd, Dublin, Ohio 43017, US
Wendy’s: Serving up the best hamburger around, made with fresh, never frozen beef, since 1969.
Wendy's was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality Is Our Recipe®”, which remains the guidepost of the Wendy's system. Wendy's is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy's Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. This is most visible through the Company's support of the Dave Thomas Foundation for Adoption® and its signature Wendy's Wonderful Kids® program, which seeks to find a loving, forever home for every child in the North American foster care system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. For details on franchising, connect with us at www.wendys.com/franchising.Visit www.wendys.com and www.squaredealblog.com for more information and connect with us on X and Instagram using @wendys, and on Facebook at www.facebook.com/wendys. *Fresh beef available in the contiguous U.S., Alaska, and Canada.
Offices: 1 Dave Thomas Blvd, Dublin, Ohio 43017, US
