Pensacola, Florida, United States · On-site
Pensacola, FL Statement of Purpose: STATEMENT OF PURPOSE: Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during …
Skills: Supervision, Work Direction, Quality Control, Customer Service, Labor Management
Byram, Mississippi, United States · On-site
Byram, MS Statement of Purpose: The Restaurant Manager is responsible for daily operations and ensures customer satisfaction while managing profitability on the shift. The Restaurant Manager will own systems such as Crew…
Skills: Inventory Management, Labor Cost Management, Crew Scheduling, Customer Service, Staff Training
Brent, Florida, United States · On-site
Pensacola, FL Statement of Purpose: STATEMENT OF PURPOSE: Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during …
Skills: Supervision, Work Direction, Quality Control, Customer Service, Labor Management
Coldwater, Michigan, United States · On-site
Ft Wayne, IN Statement of Purpose: The General Manager is responsible for executing the store plan to achieve established standards, sales, local marketing programs and profits. This is done primarily by staffing, person…
Skills: P&L Analysis, Staffing, Budgeting, Personnel Training, Customer Service
Miami, Florida, United States · Hybrid
$105k–$184k/yr
Overview When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness…
Skills: Construction Management, Project Scheduling, Budget Management, Value Engineering, Quality Assurance
Coldwater, Michigan, United States · On-site
Ft Wayne, IN Statement of Purpose: STATEMENT OF PURPOSE: Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during s…
Skills: Supervision, Operational Management, Quality Control, Customer Service, Labor Management
Oxford, Mississippi, United States · On-site
OXFORD, AL Statement of Purpose: STATEMENT OF PURPOSE: Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during ser…
Skills: Supervision, Operational Management, Quality Control, Customer Service, Labor Management
New Albany, Indiana, United States · On-site
New Albany, MS Statement of Purpose: STATEMENT OF PURPOSE: Supervises operational activities as directed by General Manager during non-service hours and assists exempt management in supervision during service hours. The …
Skills: Operational Supervision, Quality Control, Customer Service, Labor Management, Training
Charlotte, North Carolina, United States · On-site
$105k–$184k/yr
Overview When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness…
Skills: Operations Management, P&L Management, Multi-unit Operations, Analytical Problem Solving, Stakeholder Management
Madison, Mississippi, United States · On-site
Ridgeland, MS Statement of Purpose: The General Manager is responsible for executing the store plan to achieve established standards, sales, local marketing programs and profits. This is done primarily by staffing, perso…
Skills: P&L Analysis, Staffing, Personnel Training, Budgeting, Local Store Marketing
Daleville, Alabama, United States · On-site
Daleville, AL Statement of Purpose: The Restaurant Manager is responsible for daily operations and ensures customer satisfaction while managing profitability on the shift. The Restaurant Manager will own systems such as …
Skills: Inventory Management, Labor Cost Management, Crew Scheduling, Customer Service, Staff Training
Columbus, Ohio, United States · Hybrid
$105k–$184k/yr
Overview When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness…
Skills: Vendor Management, Contract Development, Performance Management, Hardware Product Lifecycle, Purchasing Process
United States · On-site
Jackson, MS Statement of Purpose: The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintai…
Skills: Staffing, Training, Performance Management, Inventory Control, Customer Service
Turnerville, Mississippi, United States · On-site
Brandon, MS Statement of Purpose: The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintai…
Skills: Staffing, Training, Performance Management, Inventory Control, Customer Service
United States · On-site
Jackson, MS Statement of Purpose: The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintai…
Skills: Staffing, Training, Performance Management, Inventory Management, Customer Service
Tupelo, Mississippi, United States · On-site
Tupelo, MS Statement of Purpose: In this role, the Restaurant Manager will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels r…
Skills: Staff Coaching, Scheduling, P&L Management, Labor Cost Control, Inventory Management
Niles, Ohio, United States · On-site
Niles, MI Statement of Purpose: The General Manager is responsible for executing the store plan to achieve established standards, sales, local marketing programs and profits. This is done primarily by staffing, personnel…
Skills: P&L Analysis, Staffing, Personnel Training, Budgeting, Local Store Marketing
Oklahoma City, Oklahoma, United States · On-site
The Facilities Technician (FTech) role is integral to the success of our company by supporting Restaurant Operations across our Corporate portfolio. Facilities Technician is responsible for providing a variety of mainten…
Skills: Carpentry, Plumbing, Electrical Repair, Commercial Cooking Equipment Repair, HVAC/Refrigeration
Cleveland, Ohio, United States · On-site
Cleveland, MS Statement of Purpose: The Restaurant Manager is responsible for daily operations and ensures customer satisfaction while managing profitability on the shift. The Restaurant Manager will own systems such as …
Skills: Inventory Management, Crew Scheduling, Labor Cost Management, Customer Service, Staff Training
Clarksdale, Mississippi, United States · On-site
Clarksdale, MS Statement of Purpose: In this role, the Restaurant Manager will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team fee…
Skills: Staff Management, Scheduling, P&L Management, Customer Service, Training and Development
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Supervises operational activities, open/close procedures, and crew members during non-service and peak hours. Ensures product quality, maintains cleaning standards, and manages labor and food costs to optimize efficiency.
Requires a high school diploma or equivalent and at least one year of experience in the restaurant industry. Candidates must be at least 18 years of age and possess thorough knowledge of operational procedures.
Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during service hours. The position may supervise operational activities during non-peak service hours for limited times of manager absence such as during bank runs, emergencies, etc. The nature of supervision is “work direction.”
Supervision
1. Supervises open and close activities during non-service hours.
2. Provides "work direction" to crew members.
3. Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate.
Q.S.C. Standards
1. Monitors product quality and takes corrective action where necessary.
2. Follows store cleaning plan.
3. Monitors positional and service line organization.
4. Monitors service times and determines efficiency.
5. Exhibits positive customer service attitude at all times.
Controls
1. Follows flowcharts, prep projections and "build-to" charts.
2. Monitors labor usage against sales readings and recommends corrective action to General Manager where necessary.
3. Follows store plans as set by the unit manager.
4. Controls food cost by minimizing waste.
Training and Performance Management
1. Assists in training and cross-training of positional skills, as directed by the unit manager.
Policies and Procedures
1. Follows all procedures in the Operational Procedures Manual.
2. Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible.
3. Adheres to cash control and banking policies, knows register procedures.
4. Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury.
5. Ensures dress policy is followed at all times.
6. Follows all maintenance procedures and Preventative Maintenance Schedule duties.
Employee Relations
1. Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities.
2. Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required.
Knowledge
1. Thorough knowledge of Wendy's Operational Procedures and Standards.
Education
1. High School graduate or equivalent educational certificate.
Experience
1. At least 1 year of experience in the restaurant industry.
Age Requirement
1. Must be at least 18 years of age.
Wendy’s: Serving up the best hamburger around, made with fresh, never frozen beef, since 1969.
Wendy's was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality Is Our Recipe®”, which remains the guidepost of the Wendy's system. Wendy's is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy's Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. This is most visible through the Company's support of the Dave Thomas Foundation for Adoption® and its signature Wendy's Wonderful Kids® program, which seeks to find a loving, forever home for every child in the North American foster care system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. For details on franchising, connect with us at www.wendys.com/franchising.Visit www.wendys.com and www.squaredealblog.com for more information and connect with us on X and Instagram using @wendys, and on Facebook at www.facebook.com/wendys. *Fresh beef available in the contiguous U.S., Alaska, and Canada.
Offices: 1 Dave Thomas Blvd, Dublin, Ohio 43017, US
Wendy’s: Serving up the best hamburger around, made with fresh, never frozen beef, since 1969.
Wendy's was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality Is Our Recipe®”, which remains the guidepost of the Wendy's system. Wendy's is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy's Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. This is most visible through the Company's support of the Dave Thomas Foundation for Adoption® and its signature Wendy's Wonderful Kids® program, which seeks to find a loving, forever home for every child in the North American foster care system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. For details on franchising, connect with us at www.wendys.com/franchising.Visit www.wendys.com and www.squaredealblog.com for more information and connect with us on X and Instagram using @wendys, and on Facebook at www.facebook.com/wendys. *Fresh beef available in the contiguous U.S., Alaska, and Canada.
Offices: 1 Dave Thomas Blvd, Dublin, Ohio 43017, US
