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Full-time
professional certificate
Paid training, Fully funded Certificate III in Correctional Practice, Western Australian State Government Pay Contribution Allowance, Premium penalty rates, Meal allowances, On Call Allowance
Posted 27d ago
~40 hrs/week
Responsibilities
Maintain the safety, dignity, and wellbeing of people in custody across courts, transport, and medical escorts. Supervise detainees, conduct welfare checks, and ensure security during court proceedings.
Requirements
Must be an Australian citizen or permanent resident with the ability to pass medical, fitness, and background checks. Requires a commitment to full-time training and the completion of a Certificate III in Correctional Practice.
Full job description
Make a real impact. Build a secure career in Justice.
Are you looking for meaningful work, strong conditions, and a long term career pathway - without sacrificing pay certainty or work life balance?
Ventia is proud to deliver custodial services on behalf of the WA Department of Justice. We’re currently seeking motivated and resilient individuals to join our Custody Officer team in Bunbury.
This role offers structured training, guaranteed conditions under an Enterprise Agreement, and the opportunity to work in a variety of professional justice environments.
About the role
As a Custody Officer, you play a critical role in maintaining the safety, dignity, and wellbeing of people in custody while supporting the smooth operation of the justice system.
You’ll work as part of a highly supportive team across courts, prisoner transport, and secure medical escorts - no two days are the same, and every shift has purpose.
Why join Ventia?
Paid training & clear career entry
Fully funded Certificate III in Correctional Practice
5 weeks of fully paid training before going operational
No prior custodial experience required
Hourly rate with structured increases
$27.35 per hour during 5-week training
$29.50 per hour post training
$30.93 per hour after 12-months and completion of Cert III
Additional government endorsed pay
Western Australian State Government Pay Contribution Allowance (PCA): $256 per fortnight (before tax)
Guaranteed hours & premium penalty rates
Guaranteed minimum hours under the Enterprise Agreement
Overtime rates apply when working:
Over 7.6 hours in a day
Before 5:00am or after 7:00pm
175% of base rate on Saturdays
200% of base rate on Sundays
Allowances that add real value
Meal allowances when working over 9.6 hours or staying overnight
On Call Allowance: $25.73 per day when on call (where applicable)
Officer In Charge (OIC) Allowance: $3 per hour when undertaking additional duties
Paid travel time and allowances for approved regional secondments
Parking reimbursements where applicable
Work variety & professional experience
Court security and custody
Prisoner transport and escorts
Secure hospital and medical duties
Opportunities for regional secondment
Leave and other conditions
Uniforms and footwear provided
Paid breaks and TOIL options
Five weeks annual leave for shift workers
Ongoing paid training and refresher courses
Long term career pathways
Structured progression through accredited classifications
Opportunities to step into senior, specialist, or supervisory roles
What you’ll be doing
Safely supervising and transporting people in custody
Maintaining security during court proceedings
Conducting welfare checks and upholding duty of care
Managing challenging situations calmly and professionally
Completing accurate reports and records
Working collaboratively within a close knit operational team
What we’re looking for
Availability to complete full-time training (Mon-Fri, 8:30am-4:30pm)
Willingness to commit to 12 months to complete the Certificate III
Australian citizenship or permanent residency
A respectful, resilient, and professional approach
Ability to pass pre employment medical, fitness, and background checks
Launch your career in Custodial Services
If you’re looking for secure employment, guaranteed conditions, and work that truly matters, we’d love to hear from you.
Apply now or contact Meg Petsa at [email protected] for more information
About Ventia As a leading services provider, we maintain, operate, and manage the essential infrastructure that makes modern life possible across Australia and New Zealand. With more than 35,000 employees and subcontractors across 400 sites, joining Ventia means becoming part of a team that values its people, supports career growth, and helps everyone go further towards their full potential. Our commitment to Fairness, Inclusion and Respect shapes how we lead, collaborate, hire and support one another. We welcome applications from people of all ages, abilities and backgrounds, including Aboriginal and Torres Strait Islander peoples, and people of all genders, identities, sexual orientations, beliefs and caring responsibilities. We are dedicated to providing an accessible recruitment process and encourage you to request adjustments at any stage.
How to apply Click the Apply Now button to start the journey to find your further with Ventia.
Position Reference Number:167966
Related keywords
Custody OfficerCorrectional PracticeCourt SecurityPrisoner TransportJustice SystemSecure Medical EscortsEnterprise AgreementWelfare ChecksDuty Of CareCertificate III
Ventia is our people: over 35,000 employees and subcontractors, across more than 400 sites, in Australia and New Zealand working.
From transport and energy networks to critical utilities, defence, schools and hospitals, we’re there – making sure essential services are always working.
Every day, we draw on our network, experience and expertise to overcome challenges and go further for our customers, partners and communities. At the same time, our values and our heritage spanning half a century drive us to keep learning, working smarter, and thinking further ahead.
Ventia: Together we go further.
Offices: 155 Miller St, Level 27, North Sydney, New South Wales 2060, AU · 167 Cremorne St, Cremorne, Victoria 3121, AU · 10 Browning Street, West End, Queensland 4101, AU · 72 Kinkaid Ave, North Plympton, SA 5037, AU · 501 Karangahape Road, Auckland, AUK 1010, NZ
Ventia is our people: over 35,000 employees and subcontractors, across more than 400 sites, in Australia and New Zealand working.
From transport and energy networks to critical utilities, defence, schools and hospitals, we’re there – making sure essential services are always working.
Every day, we draw on our network, experience and expertise to overcome challenges and go further for our customers, partners and communities. At the same time, our values and our heritage spanning half a century drive us to keep learning, working smarter, and thinking further ahead.
Ventia: Together we go further.
Offices: 155 Miller St, Level 27, North Sydney, New South Wales 2060, AU · 167 Cremorne St, Cremorne, Victoria 3121, AU · 10 Browning Street, West End, Queensland 4101, AU · 72 Kinkaid Ave, North Plympton, SA 5037, AU · 501 Karangahape Road, Auckland, AUK 1010, NZ