Sydney, New South Wales, Australia · Hybrid
SaaS, Fleet & Transport Technology Partale Talent is proud to be partnering with a SaaS technology business that develops innovative fleet maintenance, compliance, and asset management software used by organisations acro…
Skills: Customer support, Technical support, Zendesk, Excel, Troubleshooting
Sydney, New South Wales, Australia · Hybrid
Sydney, NSW Permanent, Full Time Are you a construction lawyer looking for greater variety across both front-end and back-end matters within a growing specialist practice? This is an excellent opportunity for a commercia…
Skills: Construction law, Contract drafting, Negotiation, Procurement, Claims management
Sydney, New South Wales, Australia · Hybrid
Company Vehicle providedPerfect opportunity to join a growing, dynamic, innovative company Are you a motivated and experienced Fire Technician with a passion for cutting-edge technology? Join our dynamic team and work on…
Skills: Fire Alarm Monitoring, Emergency Lift Communications, Telecommunications Cabling, Network Cabling, Installation
Sydney, New South Wales, Australia · Hybrid
Partnerships Manager- IOT North Ryde · Join a global leader in secure connectivity solutions and drive the growth of our expanding IoT division. · High-impact leadership role with significant influence on ANZ growth stra…
Skills: Business Development, Partnership Management, Channel Sales, Strategic Account Management, IoT Connectivity
Sydney, New South Wales, Australia · On-site
About the job Based out of our gorgeous Sydney flagship showroom in Surry Hills.AFR Best Place to Work 2023 - join a supportive, energetic and passionate team that puts sustainability and ethics at the heart of everythin…
Skills: Retail Sales, Interior Design, Customer Service, Styling Advice, Sales Target Achievement
Sydney, New South Wales, Australia · Hybrid
Personal Injury | Plaintiff Sydney CBD | Hybrid Full-time | Permanent Are you an experienced Legal Assistant looking to step away from a large, corporate environment and into a firm where your contribution genuinely matt…
Skills: Legal Drafting, File Management, Diary Coordination, Client Liaison, Administrative Support
Brisbane, Queensland, Australia · Hybrid
This is a Targeted Position. AIGI strongly encourages applications from Aboriginal and Torres Strait Islander people, who will be given priority consideration for this role. This position is part of a special measure und…
Skills: Strategic Leadership, Research Coordination, Knowledge Translation, Indigenous Governance, Writing and Editing
Eight Mile Plains, Queensland, Australia · Hybrid
This is a Targeted Position. AIGI strongly encourages applications from Aboriginal and Torres Strait Islander people, who will be given priority consideration for this role. This position is part of a special measure und…
Skills: Advisory Services, Business Development, Strategic Partnerships, Impact Practice, Indigenous Governance
Sydney, New South Wales, Australia · On-site
About Us Watson Webb is an innovative and high-performing law firm based in Sydney's CBD. Our mission is to provide our clients with breadth and depth of knowledge and commercial experience to solve even the most complex…
Skills: Reception Management, Customer Service, Office Administration, Meeting Coordination, Communication Skills
Sydney, New South Wales, Australia · On-site
Sydney CBD Permanent, Full Time Opportunity About Us We're a progressive accounting, tax, and advisory practice that helps shape a better future for businesses and families. What sets us apart is our deeply personal appr…
Skills: Office Management, Calendar Management, Onboarding, Financial Administration, WHS Compliance
Melbourne, Victoria, Australia · On-site
Newly created leadership opportunity – join at a pivotal time for the business and have a real impact on results, team engagement and growth.Contribute to a growing business that has established a warm, collegial and hig…
Skills: Sales Leadership, Broker Relationship Management, Mortgage Lending, Performance Management, Strategic Planning
Sydney, New South Wales, Australia · Hybrid
Finance & Operations Manager Join a well-respected, fast-growing advisory and insolvency firmStep into a key role within the team and have your contributions recognised and seen across all levels of the firmFull time, Fi…
Skills: Finance Management, Operational Governance, Tax Compliance, Financial Reporting, Management Accounting
Melbourne, Victoria, Australia · On-site
Newly created junior leadership opportunity – start your management career with VMGJoin a family-owned business with 80+ years of history and a clear, meaningful purpose, giving hope to borrowers the major banks turn awa…
Skills: Leadership, Outbound Calling, Lead Generation, Relationship Management, Sales Strategy
Melbourne, Victoria, Australia · On-site
VMG is growing its broker network and building a high-performing national sales team.Join a family-owned business with 80+ years of history and a clear, meaningful purpose, giving hope to borrowers the major banks turn a…
Skills: Outbound Calling, Lead Generation, Relationship Management, CRM Hygiene, Product Presentation
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role involves acting as the first point of contact for customers to resolve software issues and manage support requests via ticketing systems. You will also collaborate with development and product teams to troubleshoot technical queries and contribute to continuous service improvements.
Candidates should have previous experience in customer or technical support roles and proficiency with ticketing platforms like Zendesk. Strong Excel skills, methodical problem-solving abilities, and excellent communication skills are essential for success in this position.
SaaS, Fleet & Transport Technology
Partale Talent is proud to be partnering with a SaaS technology business that develops innovative fleet maintenance, compliance, and asset management software used by organisations across multiple international markets. This business is an innovative software provider offering solutions for businesses managing on‑road, off‑road, fixed, and mobile assets.
Our client has built a strong reputation by delivering exceptional customer service, helping businesses streamline compliance, improve operational efficiency, and reduce administrative burden. Due to continued growth, they are seeking a Customer Support Specialist to join their collaborative and customer-focused team.
About the Opportunity
This is a hands-on customer and technical support role where you'll be the first point of contact for customers requiring assistance with the platform. Working within a highly regarded support team, you'll assist users in resolving software issues, troubleshooting technical queries, collaborating with developers and ensuring customers receive a consistently high standard of service.
This opportunity is ideally suited to someone who enjoys problem-solving, has strong communication skills, and thrives in a customer-centric environment.
Key Responsibilities
Customer Support
Technical Support
Collaboration & Continuous Improvement
About You
To be successful in this role, you'll bring a combination of customer service expertise, technical aptitude and a genuine desire to help customers succeed.
Experience & Skills
Highly Regarded Experience
Personal Attributes
What's on Offer?
Apply Now
If you have a background in customer support, helpdesk services, SaaS, transport, fleet management or technical troubleshooting and you're looking to join a business where customer experience genuinely matters, we'd love to hear from you.
Apply today through Partale Talent for a confidential discussion.
Helping brokers help more clients. For the personalised treatment your client deserves.
Victorian Mortgage Group is an Australian financial services provider that has been assisting brokers and borrowers since 1946. Specialising in home loans, debt consolidation loans, and small business loans, our expertise lies in providing flexible lending solutions to help borrowers achieve their financial goals. We are a family run and managed business with a team of professionals that have a wealth of experience across all areas of banking and finance. For over 70 years, we have consistently applied a personalised approach to the assessment of a borrowers’ finances, giving new opportunities to people who do not meet the traditional lending requirements of the major banks. With VMG, brokers and their clients benefit from our ability to anticipate and smooth out any issues during the lending process. Victorian Mortgage Group is an Authorised Credit Representative (number 398 125) under Crucis Pty.Ltd. Australian Credit Licence 387 666.
Offices: Level 11, 277 William Street, Melbourne, Victoria 3000, AU
Helping brokers help more clients. For the personalised treatment your client deserves.
Victorian Mortgage Group is an Australian financial services provider that has been assisting brokers and borrowers since 1946. Specialising in home loans, debt consolidation loans, and small business loans, our expertise lies in providing flexible lending solutions to help borrowers achieve their financial goals. We are a family run and managed business with a team of professionals that have a wealth of experience across all areas of banking and finance. For over 70 years, we have consistently applied a personalised approach to the assessment of a borrowers’ finances, giving new opportunities to people who do not meet the traditional lending requirements of the major banks. With VMG, brokers and their clients benefit from our ability to anticipate and smooth out any issues during the lending process. Victorian Mortgage Group is an Authorised Credit Representative (number 398 125) under Crucis Pty.Ltd. Australian Credit Licence 387 666.
Offices: Level 11, 277 William Street, Melbourne, Victoria 3000, AU
