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Full-time
professional certificate
Posted 45d ago
~40 hrs/week
Responsibilities
Lead high-quality fraud investigations and oversee the disposition of fraud alerts to protect client assets. Provide coaching to junior investigators and collaborate with stakeholders to strengthen the fraud prevention framework.
Requirements
Requires a minimum of five years of experience in fraud investigations, preferably within financial services. A Certified Fraud Examiner (CFE) certification and experience with fraud detection tools are highly desirable.
Full job description
At Vanguard, protecting our clients and their assets is fundamental to our purpose. The Fraud Investigations & Prevention Analyst plays a key role in delivering this by leading high-quality fraud investigations and strengthening our control environment.
This role operates as an investigator and operational lead, bridging frontline investigative activity and strategic direction. It combines deep investigative expertise with oversight, decision-making and coaching responsibility, ensuring consistent delivery of robust, risk-based outcomes.
Working closely with the team, this role translates strategic priorities into clear direction, structured delivery, and continuous improvement, while supporting the development of investigators and enhancing Vanguard’s fraud prevention framework.
Key Responsibilities
Fraud investigations
Lead and oversee fraud investigations, ensuring timely, consistent, and high-quality outcomes aligned to Vanguard standards and regulatory expectations.
Appropriately disposition fraud alerts in line with fraud procedures.
Review and approve investigative outputs, ensuring robust decision-making, accurate risk assessment, and clear documentation.
Prioritise and direct investigative workloads, balancing risk, client impact, and operational demand.
Act as a key escalation point for complex or high-risk cases, providing clear direction and making sound, risk-based decisions
Investigation & Fraud Risk Management
Conduct end-to-end investigations into complex or sensitive fraud cases.
Identify emerging fraud risks, trends, and control vulnerabilities, providing insight-led recommendations to strengthen prevention and detection capabilities.
Ensure investigations are thoroughly documented, maintaining clear case records and audit-ready reporting.
Contribute to the ongoing enhancement of fraud detection, prevention, and response frameworks.
Coaching, Quality Assurance & Team Development
Provide day-to-day guidance, coaching, and technical support to junior investigators.
Embed high standards of investigative practice, including structured decision-making, documentation, and case management.
Conduct quality assurance reviews to ensure alignment with best practice and regulatory expectations.
Support onboarding, training, and development initiatives.
Stakeholder Engagement & Collaboration
Build strong relationships with internal stakeholders across risk, compliance, internal audit, operations, and technology functions.
Act as a subject matter expert on fraud risks, providing clear and actionable insight
Support delivery of strategic fraud initiatives.
Contribute to collaboration with external partners and industry networks.
Process Improvement & Strategic Contribution
Support the refinement of fraud policies, controls, and procedures.
Identify opportunities to improve investigations and controls.
Contribute to projects strengthening fraud risk management.
Skills & Experience Required
Fraud & Investigative Expertise
Minimum five years in fraud investigations preferably within financial services.
Strong understanding of fraud typologies and investigative techniques.
Ability to manage complex cases and apply sound judgement.
Experience identifying trends to improve controls.
Leadership & Delivery
Ability to provide oversight and direction within a team.
Experience coaching or mentoring colleagues.
Strong organisational skills and ability to prioritise.
Stakeholder & Communication Skills
Strong written and verbal communication skills.
Ability to influence stakeholders across business functions.
Ability to present complex risks clearly.
Desirable Experience
Certified Fraud Examiner (CFE) or equivalent.
Experience with fraud projects or control enhancements.
Knowledge of fraud detection tools or analytics platforms.
Experience working with external organisations.
Please note that we review applications on a rolling basis and may close this role early if there is a high level of interest. To avoid missing out, we recommend applying as soon as possible.
Vanguard are unable to offer sponsorship for this position.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
We are a community of 50 million who think—and feel—differently about investing. Together, we’re changing the way the world invests.
For over 50 years, Vanguard has helped people pursue their financial goals with a spotlight on long-term value and low costs. We’ve made it a focus to put investors first, so whether you’re saving for your first home or investing for a comfortable retirement, we’re here to help you succeed.
Community guidelines: vgi.vg/sgl1
Offices: 100 Vanguard Blvd, Valley Forge, PA 19482, US · 14321 N. Northsight Boulevard, Scottsdale, AZ 85260, US · Two North Falls Plaza, Charlotte, North Carolina 28217, US · 100 Vanguard Blvd, Malvern, PA 19355, US · 7900 Windrose Ave, Suite South Floor 10, Plano, Texas 75024, US
We are a community of 50 million who think—and feel—differently about investing. Together, we’re changing the way the world invests.
For over 50 years, Vanguard has helped people pursue their financial goals with a spotlight on long-term value and low costs. We’ve made it a focus to put investors first, so whether you’re saving for your first home or investing for a comfortable retirement, we’re here to help you succeed.
Community guidelines: vgi.vg/sgl1
Offices: 100 Vanguard Blvd, Valley Forge, PA 19482, US · 14321 N. Northsight Boulevard, Scottsdale, AZ 85260, US · Two North Falls Plaza, Charlotte, North Carolina 28217, US · 100 Vanguard Blvd, Malvern, PA 19355, US · 7900 Windrose Ave, Suite South Floor 10, Plano, Texas 75024, US