Lexington, Kentucky, United States · Remote Solely
$64k–$70k/yr
At Vanguard, we have a client-first mentality that we live and breathe every day through our mission, “to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.” As…
Skills: Client Service, Financial Planning, Wealth Management, Investment Advice, Written Communication
Utah, United States · Remote Solely
$64k–$70k/yr
At Vanguard, we have a client-first mentality that we live and breathe every day through our mission, “to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.” As…
Skills: Client Service, Written Communication, Verbal Communication, Financial Planning, Investment Advice
Fort Worth, Texas, United States · Remote Solely
$64k–$70k/yr
At Vanguard, we have a client-first mentality that we live and breathe every day through our mission, “to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.” As…
Skills: Client Service, Financial Planning, Wealth Management, Investment Advice, Written Communication
South Carolina, United States · Remote Solely
$64k–$70k/yr
At Vanguard, we have a client-first mentality that we live and breathe every day through our mission, “to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.” As…
Skills: Client Service, Written Communication, Verbal Communication, Financial Planning, Investment Advice
Alabama, United States · Remote Solely
$64k–$70k/yr
At Vanguard, we have a client-first mentality that we live and breathe every day through our mission, “to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.” As…
Skills: Client Service, Written Communication, Verbal Communication, Financial Planning, Wealth Management
Indiana, United States · Remote Solely
$64k–$70k/yr
At Vanguard, we have a client-first mentality that we live and breathe every day through our mission, “to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.” As…
Skills: Client Service, Written Communication, Verbal Communication, Financial Planning, Wealth Management
Hyderabad, Telangana, India · Hybrid
About Vanguard Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the …
Skills: IT Project Management, Agile Methodologies, SDLC, Scrum Lead, AWS
Hyderabad, Telangana, India · Hybrid
About Vanguard Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the …
Skills: Generative AI, Agentic AI, Large Language Models, Python, PyTorch
Hyderabad, Telangana, India · Hybrid
About Vanguard Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the …
Skills: IT Project Management, Software Development, IT Service Delivery, Engineering Leadership, Cloud-Native Solutions
Hyderabad, Telangana, India · Hybrid
About Vanguard Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the …
Skills: UX Design, UI Design, UX Strategy, Design Leadership, People Management
Hyderabad, Telangana, India · Hybrid
About Vanguard Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the …
Skills: Java, AWS, API Design, Distributed Systems, OAuth
Atlanta, Georgia, United States · Remote Solely
$64k–$70k/yr
At Vanguard, we have a client-first mentality that we live and breathe every day through our mission, “to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.” As…
Skills: Client Service, Financial Planning, Wealth Management, Investment Advice, Written Communication
Charlotte, North Carolina, United States · Hybrid
Are you passionate about cloud security and leadership? Then join Vanguard’s rapidly expanding Cloud Security Posture Management team. As the Cloud Security Engineering Manager, you will lead a high-performing team respo…
Skills: Cloud Security Engineering, Team Management, AWS, Azure, GCP
Hyderabad, Telangana, India · Hybrid
About Vanguard Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the …
Skills: Python, SQL, PySpark, GenAI, LLM
Tennessee, Illinois, United States · Remote Solely
$64k–$70k/yr
At Vanguard, we have a client-first mentality that we live and breathe every day through our mission, “to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.” As…
Skills: Client Service, Financial Planning, Wealth Management, Investment Advice, Written Communication
Miami, Florida, United States · Remote Solely
$64k–$70k/yr
At Vanguard, we have a client-first mentality that we live and breathe every day through our mission, “to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.” As…
Skills: Client Service, Written Communication, Verbal Communication, Financial Planning, Investment Advice
Home, West Virginia, United States · Remote Solely
$64k–$70k/yr
At Vanguard, we have a client-first mentality that we live and breathe every day through our mission, “to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.” As…
Skills: Client Service, Financial Planning, Wealth Management, Investment Advice, Written Communication
Scottsdale, Arizona, United States · Hybrid
We are the Configuration Management Database (CMDB) Team, dedicated to delivering a single source of truth for IT assets and services across the enterprise. Our mission is to strengthen governance, discovery, and integra…
Skills: ServiceNow Discovery, CMDB Governance, Infrastructure Design, Cloud Engineering, Networking Protocols
Charlotte, North Carolina, United States · Hybrid
Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep…
Skills: Elasticsearch, Elastic Stack (ELK), AWS, Elastic Common Schema (ECS), Kibana
Scottsdale, Arizona, United States · Hybrid
PW Growth Strategy Analytics is growing! We’re opening a new role to support some of the most important questions facing the Personal Wealth business—how we drive growth, retain clients, and plan for what’s next. As part…
Skills: SQL, Tableau, Python, Data Science, Time-series Forecasting
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Serve Advice & Wealth Management clients via phone and chat during non-traditional hours to resolve complex trading and service needs. Educate clients on Vanguard's products and maintain up-to-date knowledge of market factors and fund offerings.
Requires an undergraduate degree or equivalent experience and active SIE, Series 7, and Series 63 regulatory licenses. Candidates must be able to work overnight or weekend shifts and demonstrate exceptional communication skills.
At Vanguard, we have a client-first mentality that we live and breathe every day through our mission, “to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.” As an Advice & Wealth Management Extended Hours Client Representative, you will efficiently serve our clients through phone and chat channels during non-traditional business hours. Your support will take the complexity off their plate and instill trust as they navigate their investing journey.
Base salary range for this role is $64,000 – $70,000 based on relevant experience (plus opportunities for annual partnership bonus after your first year and merit increases). You may be eligible for overtime and a shift differential depending on shift schedule. As a fully licensed candidate, you will receive a one-time $20,000 licensing bonus for bringing your active SIE, Series 7, and Series 63 licenses into the role.
Training hours are 8:30am – 5:00pm ET. After training, you must be able to work at least 37.5 hours per week within shifts that primarily cover overnight and/or weekend hours. Some holiday coverage will also be required.
This role will be fully remote. Although this position is designated as fully remote, it is a condition of the role that you perform all your work duties from your approved home address/state.
How you'll make a difference:
What it takes:
How we will help:
Choosing the next step in your career path can be a difficult decision – we are here to support you to ensure you thrive professionally from the moment you join. Our training, development, culture, and benefits are designed with crew in mind. We will provide you with:
When you join Vanguard, you become part of a crew united by a shared purpose and committed to doing the right thing for our clients. You'll be empowered to grow, supported by leaders invested in your success, and given the opportunity to make an impact from day one!
Ready to join a mission-driven organization where your work matters? Apply now and start your Vanguard journey!
Available Shift Options:
To support our clients outside of traditional business hours, crew in this role may be assigned to one of the following schedules. All shifts are listed in Eastern Time (ET). Crew working in other time zones will adjust based on local time differences.
Weekday Shifts (5 days/week)
Weekend Compressed Shifts (4 days/week)
About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
We are a community of 50 million who think—and feel—differently about investing. Together, we’re changing the way the world invests. For over 50 years, Vanguard has helped people pursue their financial goals with a spotlight on long-term value and low costs. We’ve made it a focus to put investors first, so whether you’re saving for your first home or investing for a comfortable retirement, we’re here to help you succeed. Community guidelines: vgi.vg/sgl1
Offices: 100 Vanguard Blvd, Valley Forge, PA 19482, US · 14321 N. Northsight Boulevard, Scottsdale, AZ 85260, US · Two North Falls Plaza, Charlotte, North Carolina 28217, US · 100 Vanguard Blvd, Malvern, PA 19355, US · 7900 Windrose Ave, Suite South Floor 10, Plano, Texas 75024, US
We are a community of 50 million who think—and feel—differently about investing. Together, we’re changing the way the world invests. For over 50 years, Vanguard has helped people pursue their financial goals with a spotlight on long-term value and low costs. We’ve made it a focus to put investors first, so whether you’re saving for your first home or investing for a comfortable retirement, we’re here to help you succeed. Community guidelines: vgi.vg/sgl1
Offices: 100 Vanguard Blvd, Valley Forge, PA 19482, US · 14321 N. Northsight Boulevard, Scottsdale, AZ 85260, US · Two North Falls Plaza, Charlotte, North Carolina 28217, US · 100 Vanguard Blvd, Malvern, PA 19355, US · 7900 Windrose Ave, Suite South Floor 10, Plano, Texas 75024, US
