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Jobs at Union Station Homeless Services (Now Hiring) — 13 open

Union Station Homeless Services logoUnion Station Homeless Services

Senior Director, Programs

Altadena, California, United States · On-site

$120k–$140k/yr

Senior$5M raised

JOB SUMMARY: The Senior Director, Programs plays an integral role within the senior leadership team for the Programs Department and for the organization as a whole, with an emphasis on providing supervision for the Progr…

Skills: Clinical Supervision, Program Development, Strategic Planning, Budget Management, Contract Compliance

Union Station Homeless Services logoUnion Station Homeless Services

Outreach Specialist

Altadena, California, United States · On-site

$24/hr

Entry level$5M raised

JOB SUMMARY: The Outreach Specialist conducts outreach and housing navigation activities to individuals experiencing homelessness. The Outreach Specialist assists individuals with collecting documents necessary for housi…

Skills: Outreach, Housing navigation, Case management, Crisis intervention, Triage

Union Station Homeless Services logoUnion Station Homeless Services

Outreach Specialist (Metro)

Pomona, California, United States · On-site

$24/hr

Entry level$5M raised

JOB SUMMARY: The Outreach Specialist conducts outreach and housing navigation activities to individuals experiencing homelessness. The Outreach Specialist assists individuals with collecting documents necessary for housi…

Skills: Homelessness outreach, Housing navigation, Case management, Crisis intervention, Triage

Union Station Homeless Services logoUnion Station Homeless Services

Outreach Specialist

Irwindale, California, United States · On-site

$24/hr

Entry level$5M raised

JOB SUMMARY: The Outreach Specialist conducts outreach and housing navigation activities to individuals experiencing homelessness. The Outreach Specialist assists individuals with collecting documents necessary for housi…

Skills: Outreach, Housing navigation, Case management, Crisis intervention, Triage

Union Station Homeless Services logoUnion Station Homeless Services

Outreach Specialist (Metro)

Pomona, California, United States · On-site

$24/hr

Entry level$5M raised

JOB SUMMARY: The Outreach Specialist conducts outreach and housing navigation activities to individuals experiencing homelessness. The Outreach Specialist assists individuals with collecting documents necessary for housi…

Skills: Outreach, Housing navigation, Case management, Crisis intervention, Screening and triage

Union Station Homeless Services logoUnion Station Homeless Services

Employment Specialist (SGVCOG)

Pasadena, California, United States · On-site

$24/hr

Entry level$5M raised

JOB SUMMARY: The Employment Specialist assists candidates with employment barriers in securing stable employment. The Employment Specialist initiates and maintains ongoing personal contacts with a variety of business and…

Skills: Job placement, Case management, Career development, Job development, Resume writing

Union Station Homeless Services logoUnion Station Homeless Services

Controller

Pasadena, California, United States · Hybrid

$130k–$150k/yr

Senior+$5M raised

JOB SUMMARY: Reporting to the Chief Financial Officer, the Controller is responsible for accounting operations. This position will be the resident GAAP expert, with deep and current experience in financial reporting and …

Skills: Financial reporting, Fund accounting, GAAP, General ledger, Accounts payable

Union Station Homeless Services

Driver

Pasadena, California, United States · On-site

Mid level

JOB SUMMARY: The Driver safely and efficiently picks-up, transports, and delivers in-kind donations, equipment, and other materials between USHS sites, businesses, and other assigned locations. ESSENTIAL FUNCTIONS INCLUD…

Skills: Commercial Driving, Cargo Management, Route Planning, Vehicle Maintenance, Inventory Management

Union Station Homeless Services

Care Coordinator (SGVCOG)

Irwindale, California, United States · On-site

$24/hr

Mid level

JOB SUMMARY: The Care Coordinator provides case management services through the Homelessness Prevention and Time Limited Subsidies (TLS) programs for assigned program participants. The Care Coordinator collaborates with …

Skills: Case Management, Housing Navigation, Trauma Informed Care, Motivational Interviewing, HMIS

Union Station Homeless Services

Care Coordinator (SGVCOG)

Irwindale, California, United States · On-site

$25/hr–$24/hr

Mid level

JOB SUMMARY: The Care Coordinator provides case management services through the Homelessness Prevention and Time Limited Subsidies (TLS) programs for assigned program participants. The Care Coordinator collaborates with …

Skills: Case Management, Housing Navigation, Trauma Informed Care, Motivational Interviewing, HMIS

Union Station Homeless Services

Mental Health Specialist (Metro)

Altadena, California, United States · On-site

$24/hr–$27/hr

Entry level

JOB SUMMARY: The Mental Health Specialist conducts outreach and housing navigation activities with a focus on chronically homeless and highly vulnerable individuals. S/he is a member of an interdisciplinary team that wil…

Skills: Mental Health Assessment, Crisis Intervention, Housing Navigation, Case Management, Trauma-Informed Care

Union Station Homeless Services

Care Coordinator (FSC)

Irwindale, California, United States · On-site

Mid level

JOB SUMMARY: The Family Solutions Center (FSC) Care Coordinator provides case management services through the Homelessness Prevention and Time Limited Subsidies (TLS) programs for assigned program participants. The Care …

Skills: Case Management, Housing Navigation, Trauma Informed Care, Motivational Interviewing, HMIS

Union Station Homeless Services logoUnion Station Homeless Services

Outreach Specialist (Metro)

Irwindale, California, United States · On-site

$24/hr

Entry level$5M raised

JOB SUMMARY: The Outreach Specialist conducts outreach and housing navigation activities to individuals experiencing homelessness. The Outreach Specialist assists individuals with collecting documents necessary for housi…

Skills: Outreach, Case Management, Crisis Intervention, HMIS Data Entry, Client Assessment

Union Station Homeless Services logo

Senior Director, Programs

Union Station Homeless Services

Altadena, California, United States • On-site

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  • $120k–$140k/yr
  • Full-time
  • bachelor degree, postgraduate degree
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The Senior Director provides clinical oversight and supervision for the Programs Department while leading strategic planning and capacity building initiatives. They are responsible for managing program budgets, ensuring contract compliance, and fostering partnerships with system stakeholders to address homelessness.

Requirements

Candidates must possess a Bachelor's degree in social work, psychology, or a related field with at least five years of progressively responsible supervisory experience, though a Master's degree is strongly preferred. Professional licensure (LCSW, LMFT, or Licensed Clinical Psychologist) is also strongly preferred to provide clinical supervision.

Full job description

JOB SUMMARY: 

The Senior Director, Programs plays an integral role within the senior leadership team for the Programs Department and for the organization as a whole, with an emphasis on providing supervision for the Programs Directors and clinical support for the Programs Department. In collaboration with the Chief Program Officer (CPO), the Senior Director is a key contributor to the implementation of best practices and capacity building for the Programs Department at Union Station Homeless Services (USHS). The Senior Director is responsible for supporting the growth and development of the Programs Department, including strategic planning, partnership building, and active involvement in the contract monitoring and budget planning process. 

ESSENTIAL FUNCTIONS INCLUDE, but are not limited to the following:

  • Provides clinical support and oversight for the Programs Department, including the direct supervision of the Programs Directors and the Training & Clinical Support team.
  • Identifies and cultivates program development and capacity building opportunities; identifies service gaps and designs effective, viable, and culturally competent programs using evidence-based treatment modalities.
  • Establishes and evaluates training curriculum to ensure that staff are adequately prepared to provide services in a way that promotes best practices, quality service delivery, and effective crisis management.
  • Provides clinical consultation support to the Programs Department through case conferencing, staff development, and the After Hours Crisis Support Line.
  • Works alongside CPO to establish internal monitoring protocols and evaluation measures, ensuring contract compliance, positive outcomes, and participant satisfaction.
  • Partners with CPO on the development and management of annual program budgets with justifications for review by CEO, CFO and Board of Directors. Works with Programs Leadership Team to ensure programs and services are administered within the annual budget.
  • Supports the Programs Leadership Team in building and nurturing partnerships with system stakeholders to ensure that the Coordinated Entry System in the San Gabriel Valley is accessible and equitable for people experiencing homelessness. 
  • Acts as a representative of USHS to county and city departments, elected officials, and system stakeholders in the building and maintenance of strategic partnerships and coalitions to develop policy, sustain key activities, and identify future programs and funds.
  • Collaborates with CPO and Grant Writer on program proposals including, but not limited to, program design, program outcomes, program staffing, and program budgets.
  • Ensures that staff understand and are in compliance with all policies and procedures that govern program administration including the Union Station Code of Professional Ethics, HIPAA and Confidentiality, and the philosophies and service modalities that USHS adheres to (e.g. Housing First, Harm Reduction, and trauma-informed care).
  • Ensures compliance with federal, state, and city standards/regulations and contractual requirements of partner agencies.
  • May be called upon to represent USHS at community/public meetings and on local boards, councils and committees that are working to address homelessness in the San Gabriel Valley.
  • May be asked to provide clinical supervision for interns and staff working towards licensure. 
  • Promotes and ensures employee and participant wellness and safety.
  • Other duties as assigned. 

PHYSICAL AND MENTAL REQUIREMENTS AND WORK ENVIRONMENT

  • Office-based work in a temperature-controlled environment, with required travel to off-site meetings, partner locations, or program sites.
  • Ability to sit or stand for extended periods, move within office and meeting environments, and use standard office equipment.
  • Requires sustained mental focus, analytical reasoning, and the ability to exercise sound judgment in complex and time-sensitive situations.
  • Ability to communicate effectively, both verbally and in writing, to convey information, provide direction, and engage with staff, leadership, partners, and external stakeholders.
  • Ability to manage multiple priorities, meet deadlines, and adapt to changing operational demands.
  • Requires the ability to analyze, synthesize, and interpret qualitative and quantitative information to support decision-making.
  • Requires regular use of a computer and standard office software for extended periods of time.
  • May require exposure to sensitive or confidential information and participation in discussions involving complex or sensitive personnel, client, or compliance matters.
  • Ability to travel locally as required to fulfill job responsibilities.

KNOWLEDGE, SKILLS AND ABILITIES

  • Knowledge of evidence-based service delivery models proven to be successful for people experiencing homelessness and/or complex substance use and mental health conditions, and ability to provide effective operational oversight and program evaluation.
  • Knowledge of applicable labor standards, regulatory requirements, and contractual or grant-funded program obligations related to the homeless services and housing sector.
  • Ability to provide leadership, direction, and oversight to programmatic and/or supervisory staff.
  • Ability to analyze operational, financial, and performance data and apply judgment to identify risks, trends, and improvement opportunities.
  • Ability to interpret policies, procedures, and funding requirements and ensure consistent application across assigned areas.
  • Ability to communicate clearly and effectively in written and verbal form, including preparation of reports, recommendations, and executive-level correspondence.
  • Ability to engage, coach, and hold staff accountable with composure and professionalism, including the capacity to address performance concerns, deliver corrective feedback, and support employee development in complex or high-pressure situations.
  • Proficiency in the use of office productivity software and data systems to support analysis, reporting, and operational oversight.
  • Ability to work independently within delegated authority and collaboratively across functions and departments.

EDUCATION, TRAINING AND EXPERIENCE

  • Option I: Bachelor’s degree in social work, psychology, or closely related field and five years of progressively responsible experience supervising programs, operations, or functional areas within a human services or related environment. Master’s degree strongly preferred.
  • Option II: Seven years of experience in progressively responsible roles providing professional social or human services work, five years of which must have included supervising programs, operations, or functional areas within a human services or related environment.
  • License strongly preferred (LCSW, LMFT, Licensed Clinical Psychologist). Ideally licensed in CA for a minimum of 2 years in order to provide clinical supervision. If licensed, license must be current and in compliance with the Board of Behavioral Sciences.

Union Station Homeless Services is an Equal Opportunity Employer


Monday - Friday
40hrs/week, Full Time, Exempt

Related keywords

Social ServicesHomeless ServicesClinical SupervisionProgram ManagementStrategic PlanningBudgetingContract MonitoringEvidence-based PracticeTrauma-informed CareHarm ReductionHousing FirstHIPAAPolicy DevelopmentStakeholder EngagementLCSWLMFT

About Union Station Homeless Services

LinkedInVisit site

Homes End Homelessness.

Industry
Non-profit Organizations
Company size
201-500 employees
Founded
1973
Headquarters
Pasadena, CA
LinkedIn followers
3,539
Total funding
$5M

Union Station Homeless Services is the San Gabriel Valley's largest, most comprehensive social service agency assisting homeless and very low-income people. For over 50 years, we have helped individuals and families rebuild their lives and end homelessness. We offer outreach, bridge, and supportive housing, and employment programs to help people end their homelessness and achieve a life of dignity. KEEP IN TOUCH ON ALL OF OUR SOCIAL PAGES! Facebook: https://www.facebook.com/USHSNews Instagram: https://www.instagram.com/ushsnews/ Youtube: https://www.youtube.com/c/UnionStationHomelessServices

Offices: 825 E. Orange Grove Blvd, Pasadena, CA 91104, US · 412 S. Raymond Ave., Pasadena, CA 91105, US · 235 E. Holly Street, Pasadena, CA 91101, US · 2105 Lincoln Ave, Altadena, California 91001, US

non-profithomelessshelterhousingjob developmentvolunteermentorhomelessnesscase managementcare coordination
View all jobs at Union Station Homeless Services

About Union Station Homeless Services

LinkedInVisit site

Homes End Homelessness.

Industry
Non-profit Organizations
Company size
201-500 employees
Founded
1973
Headquarters
Pasadena, CA
LinkedIn followers
3,539
Total funding
$5M

Union Station Homeless Services is the San Gabriel Valley's largest, most comprehensive social service agency assisting homeless and very low-income people. For over 50 years, we have helped individuals and families rebuild their lives and end homelessness. We offer outreach, bridge, and supportive housing, and employment programs to help people end their homelessness and achieve a life of dignity. KEEP IN TOUCH ON ALL OF OUR SOCIAL PAGES! Facebook: https://www.facebook.com/USHSNews Instagram: https://www.instagram.com/ushsnews/ Youtube: https://www.youtube.com/c/UnionStationHomelessServices

Offices: 825 E. Orange Grove Blvd, Pasadena, CA 91104, US · 412 S. Raymond Ave., Pasadena, CA 91105, US · 235 E. Holly Street, Pasadena, CA 91101, US · 2105 Lincoln Ave, Altadena, California 91001, US

non-profithomelessshelterhousingjob developmentvolunteermentorhomelessnesscase managementcare coordination
View all jobs at Union Station Homeless Services

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