Jobs at USA Mortgage (Now Hiring) — 3 open

Description

DAS Acquisition Company, LLC/USA Mortgage is 100% employee owned! Our mission is the relenting pursuit of perfection. We pride ourselves on leading excellence and the superior level of service that our status as a mortgage bank enables us to provide. Since 2001 USA Mortgage/ DAS Acquisition, LLC has been rated a top choice for a residential lender in the St. Louis metropolitan area by St. Louis Business Journal. Our ongoing success is driven by our strategy to deliver our clients a level of service unrivaled in the mortgage industry. We recognize that people are our competitive advantage. That’s why we put so much emphasis on ensuring that DAS Acquisition Company, LLC is a great place to work.

What You'll Do

Assist Mortgage Loan Originator (MLO) in the administration and processing of mortgage loans to ensure efficient loan processing in all phases of the loan transaction.  Support a growing team with expansion into Kentucky.

Major Areas of Responsibilities

• Assist MLO with clerical functions
• Conduct preliminary research needed on the loan to help determine mortgage eligibility.
• Set signing appointments. Provide customer service to clients.
• Prepare files for submission to loan processing
• Update and mine marketing database for new loans
• Any other miscellaneous requirements of the team

Primary Objectives

Assist the MLO on specific tasks to allow the LO to be most effective and productive in his/her role.

Pull and analyze research regarding the property, credit, and other aspects of the file.

Specific Responsibilities

• Strong communication skills with emphasis on phone outreach 
• Ability to manage pipeline and deadlines 
• Complete and review loan applications
• Review credit and assist in selection of loan programs 
• Structure files and support borrower qualification 
• Send disclosures and initiate communication 
• Gather required financial and loan documentation 
• Maintain pipeline and ensure target closing deadlines stay on track 
• Act as liaison between MLO, ops team and clients 
• Communicate directly with borrowers (phone-heavy interaction preferred) 
• Conditions follow up
• Maintain frequent borrower communication (phone-heavy role vs. email) 
• Assist in pre-qualifications and pre-approval orders as instructed by the MLO. Pull credit reports and running AUS. Contact borrower for any and/or additional information required. 
• Communicate with parties to schedule and set document signing appointment.
•  Data input function including setting up new customer files with application data.
• Update the MLO database, mail thank-you notes to customers and realtors.
• Clerical ad hoc duties, as needed.

Requirements

Job Requirements

• Strong knowledge of loan structuring (not just administrative/order-out tasks) 
• Experience with government loans (FHA, USDA), as well as conv, VA 
• Ability to handle complex borrower scenarios (e.g., lower credit, multiple income sources, gift funds) 
• Administrative assistance, clerical, and customer service knowledge and experience. Mortgage banking industry, familiar with Conventional, FHA, USAM and VA mortgage products. Clear understanding of the current RESPA laws and guidelines.
• Teamwork and productivity skills. Must possess excellent problem solving and customer service skills.
• P/C computer skills with solid understanding of MS Office and the ability to use the loan origination system. Encompass experience a plus.
• Administrative practices and procedures.
• Teamwork, customer service, motivation, design, ethics, safety & security, project management, business acumen and professionalism.

Education & Experience

• High school diploma or equivalent required. 2-4 year college curriculum preferred.
• Minimum one year experience and/or training.
• Knowledge of Encompass Database software and or equivalent along with basic computer skills.
• Originator License (MO & KY) preferred to start, will support licensing post hire within 6 months if not NMLS licensed.
• Kentucky state specific training  

Work Environment

• Office environment. Daily computer use and close vision. Regular attendance is required.
• Fast paced, high volume activities.
• In order to succeed in this position, attention to detail in a fast-paced environment with excellent sales and customer service skills is a must.

Benefits

• Voluntary:   Medical, dental, vision, HSA, FSA, Short-Term Disability, Voluntary Life Insurance, CHUBB Supplemental Insurance, Pet Insurance, 401K
• Company Paid: Long-Term Disability, Group Life Insurance, Employee Assistant Program (EAP), 401K Match, Employee Stock   Ownership Plan (ESOP)