Hefei, Anhui, China · On-site
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Skills: Customer Service, Case Investigation, Case Documentation, Call Handling, Problem Solving
Spain · On-site
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Skills: Loading, Unloading, Scanning, Organization, Teamwork
Bucharest, Romania · On-site
$3k–$3k/mo
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: Communication Skills, Customer Orientation, English Proficiency, Organization, Multitasking
United States · On-site
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Skills: Technical Writing, CAD Drawing, Data Analysis, Microsoft Word, Microsoft Excel
pune, Maharashtra, India · On-site
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Skills: Accounts Receivable, Collections, Billing, Reconciliation, Customer Relations
Wrocław, Lower Silesian Voivodeship, Poland · On-site
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Skills: English Proficiency, Communication Skills, Problem Analysis, Problem Solving, Decision Making
Fort Worth, Texas, United States · On-site
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Skills: Supervision, Training, Problem Solving, Multitasking, Oral Communication
Innsbruck, Tyrol, Austria · On-site
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Skills: German Language, English Language, MS Office, Package Sorting, Customer Service
Indiana, United States · On-site
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Skills: Supervision, Training and Development, Safety Compliance, Production Management, Customer Service
pune, Maharashtra, India · On-site
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: Accounts Receivable, Collections, Billing, Reconciliation, Analytical Skills
Greater London, England, United Kingdom · Remote OK
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: Underwriting Operations, Process Design, Project Management, Change Management, Digital Transformation
Philippines · On-site
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: Issue Resolution, Account Management, Shipping & Tracking, Claims Processing, Customer Service
Budapest, Central Hungary, Hungary · On-site
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Skills: Package Loading, Scanning, Sorting, Precision, Reliability
Indiana, United States · On-site
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Skills: Supervision, Performance Management, Compliance, Customer Relationship Management, Risk Mitigation
Budapest, Central Hungary, Hungary · On-site
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Skills: Package Loading, Scanning, Sorting, Physical Stamina, Reliability
Preston, England, United Kingdom · On-site
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Skills: Driving, Customer Service, Communication, Organization, Prioritization
pune, Maharashtra, India · On-site
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Skills: Accounts Receivable, Collections, Billing, Reconciliation, Analytical Skills
United Kingdom · On-site
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Skills: Communication Skills, Speed And Accuracy, Teamwork, Attention To Detail, Time Management
Mannheim, Baden-Württemberg, Germany · On-site
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Skills: Package Handling, Loading, Unloading, Scanning, Sorting
Brussels, Brussels-Capital, Belgium · On-site
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Skills: Data Analysis, Report Generation, Microsoft Excel, Microsoft Access, SQL
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The role involves providing customer service by fielding calls and documenting customer concerns. The employee is responsible for investigating evidence and monitoring the process to resolve customer cases.
The candidate should possess a combination of skill and passion to lead themselves or teams. No specific educational or years-of-experience requirements are explicitly listed.
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case. He/She documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re almost 500,000 UPSers strong, with operations around the globe. As a transportation and logistics leader, we are proud to offer innovative solutions to our customers—both big and small. We also support the communities we serve. Just take a look at The UPS Foundation’s social impact report! Headquartered in Atlanta, we can be found on the web at ups.com and about.ups.com. Job seekers can visit upsjobs.com to learn more. Our active social media channels include Facebook, Instagram, Twitter, YouTube, and TikTok. Facebook: www.facebook.com/ups Instagram: www.instagram.com/ups/ Twitter: www.twitter.com/ups TikTok: UPS YouTube: www.youtube.com/ups Website https://about.ups.com/ The UPS Foundation’s social impact report: https://about.ups.com/us/en/social-impact/reporting/the-ups-foundations-social-impact-report.html Career Site upsjobs.com
Offices: 55 Glenlake Parkway, NE, Atlanta, GA 30328, US · 24 Rue du Trait-d'Union, Tremblay-en-France, IdF 93290, FR · 31 Alps Ave, Singapore, Singapore 498784, SG · De Schakel 14, Eindhoven, North Brabant 5651 GH, NL · Niittytie 23, Vantaa, Southern Finland 01510, FI
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re almost 500,000 UPSers strong, with operations around the globe. As a transportation and logistics leader, we are proud to offer innovative solutions to our customers—both big and small. We also support the communities we serve. Just take a look at The UPS Foundation’s social impact report! Headquartered in Atlanta, we can be found on the web at ups.com and about.ups.com. Job seekers can visit upsjobs.com to learn more. Our active social media channels include Facebook, Instagram, Twitter, YouTube, and TikTok. Facebook: www.facebook.com/ups Instagram: www.instagram.com/ups/ Twitter: www.twitter.com/ups TikTok: UPS YouTube: www.youtube.com/ups Website https://about.ups.com/ The UPS Foundation’s social impact report: https://about.ups.com/us/en/social-impact/reporting/the-ups-foundations-social-impact-report.html Career Site upsjobs.com
Offices: 55 Glenlake Parkway, NE, Atlanta, GA 30328, US · 24 Rue du Trait-d'Union, Tremblay-en-France, IdF 93290, FR · 31 Alps Ave, Singapore, Singapore 498784, SG · De Schakel 14, Eindhoven, North Brabant 5651 GH, NL · Niittytie 23, Vantaa, Southern Finland 01510, FI
