London, England, United Kingdom · On-site
Music is Universal It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to …
Skills: Business Analysis, Product Ownership, SQL, Agile Methodology, Process Mapping
London, England, United Kingdom · On-site
Music is Universal It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to …
Skills: Sales Planning, Marketing Coordination, Forecasting, Data Analysis, Project Management
Santa Monica, California, United States · On-site
$225k–$365k/yr
We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged …
Skills: Product Management, Data Product Strategy, CRM Enablement, Audience Segmentation, Stakeholder Management
Santa Monica, California, United States · Hybrid
$50k–$90k/yr
We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged …
Skills: Calendar Management, Travel Coordination, Expense Reporting, Accounts Payable, Vendor Administration
Santa Monica, California, United States · On-site
$105k–$150k/yr
We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged …
Skills: People Analytics, Program Management, Strategic Execution, Workforce Planning, Data Visualization
Santa Monica, California, United States · On-site
$50k–$80k/yr
We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged …
Skills: Calendar Management, Travel Coordination, Executive Support, Microsoft Office, Confidentiality
London, England, United Kingdom · On-site
Music is Universal It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to …
Skills: Digital Curation, Content Management, YouTube Management, Video Editing, Paid Media Campaigns
Beijing, Beijing, China · On-site
Role Overview The General Manager will lead the strategic, operational, and commercial development of the Company’s music publishing and A&R functions. This role is responsible for driving revenue growth, strengthening t…
Skills: Strategic Leadership, Music Publishing, A&R, Rights Management, Royalty Administration
Beijing, Beijing, China · On-site
Role Overview The General Manager will lead the strategic, operational, and commercial development of the Company’s music publishing and A&R functions. This role is responsible for driving revenue growth, strengthening t…
Skills: Strategic Leadership, Business Development, Music Publishing, A&R, Rights Management
Los Angeles, California, United States · On-site
$68k–$78k/yr
We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged …
Skills: Account Management, Digital Content Distribution, DDEX, Data Stewardship, Project Management
London, England, United Kingdom · On-site
Music is Universal It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to …
Skills: Company Secretarial Support, Statutory Filing, Diary Management, Compliance Management, Microsoft Office
London, England, United Kingdom · On-site
Music is Universal It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to …
Skills: Accounting, Financial Reporting, Process Ownership, Stakeholder Management, ERP Transformation
London, England, United Kingdom · On-site
Music is Universal It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to …
Skills: SQL, Agile/Scrum, Business Analysis, Python, Data Analysis
Toronto, Ontario, Canada · Hybrid
$70k–$80k/yr
Universal Music Canada is Canada’s leading music company, engaged in recorded music, music publishing, merchandising, and audiovisual content. Home to the most comprehensive catalogue of recordings and songs across every…
Skills: Artist Marketing, Digital Marketing, Campaign Strategy, Fan Engagement, Budget Management
Philadelphia, Pennsylvania, United States · On-site
$54k–$75k/yr
We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged …
Skills: Adobe After Effects, Adobe Premiere Pro, Typography, Composition, Visual Hierarchy
Santa Monica, California, United States · On-site
$182k–$365k/yr
We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged …
Skills: Financial Planning, Forecasting Methodologies, Driver-Based Modeling, Anaplan, OneStream
London, England, United Kingdom · Hybrid
Music is Universal It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to …
Skills: Modern .NET, React.js, AWS Services, Postgres, SQL
New York, New York, United States · On-site
$40k–$45k/yr
We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged …
Skills: Administrative Support, Customer Service, Project Coordination, Vendor Management, Research
New York, New York, United States · On-site
$68k–$143k/yr
We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged …
Skills: Commercial Strategy, Partner Management, Data Analysis, Digital Music Ecosystem, Streaming Economics
Santa Monica, California, United States · On-site
$122k–$180k/yr
We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged …
Skills: Process Design, Systems Thinking, Operating Model Development, Workflow Optimization, Change Management
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The Senior Business Analyst acts as a liaison between business and development teams, ensuring software products meet strategic needs and tactical goals. They manage stakeholder expectations and convert business requirements into clear solutions for end users and development teams.
Candidates must have demonstrable experience as a Business Analyst or similar role, with strong back-end skills and a track record across the full lifecycle of projects. They should also possess excellent communication skills and a solid understanding of Agile project methodology.
Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email [email protected].
The Senior Business Analyst is a liaison between our business and development teams, driving software products to success by recognising strategic need and tactical goals. Managing the expectations of our stakeholders across multiple teams is essential with a solution-oriented mindset. They will understand the needs of the business and convert those expectations, utilising extensive domain knowledge, into a clear solution for both end users and development teams within a big data environment, playing an essential role for collaborative and successful products.
Document and agree requirements with end users
Form concise and detailed documentation, ensuring it is delivered to the development team in an appropriate form utilising the following techniques to support the software development lifecycle:
User stories
Process maps
Design wireframes
Orchestrate the creation of tickets, refine tickets through estimation with the team and sprint management, utilising scrum master principles
Define User Acceptance test plans
Lead the technical team and undertake technical analysis with the business
Create business models incorporating process and data modelling
Develop a sound knowledge of the business domain whilst building an understanding of key dependencies on systems both up and downstream
Assist our programme managers in overall project management & delivery
Be a passionate advocate of the product vision
Contribute to effective presentations and workshops with key business stakeholders
Build positive relationships with business stakeholders and development teams by understanding challenges and proposing innovative solutions
Facilitate regular meetings with stakeholders to gather requirements, update them on progress and addressing concerns from the development team and other business users
Communicate project status to executive level business leaders and development team members throughout the course of a project
Manage prioritisation of the product backlog to be continually aligned to business value
Acquire subject matter expertise and provide thought leadership in our products and processes, to drive excellence
Experience working with UX design teams
Demonstrable experience as a Business Analyst/Product Owner, or similar role
A strong track record across the full lifecycle of projects, proving the ability to communicate with business stakeholders, understand business pain points, translate requirements into solutions, and transfer knowledge to an Agile project team for multiple IT products
Strong back-end skills, including solid experience in writing SQL queries and analysing data
End to end experience of the product and software lifecycles
Experience of project management/product ownership
Demonstrable evidence of analysing and documenting complex business processes / process mapping and managing with stakeholders
Proven track record working as a Senior Business Analyst/ Business Analyst
Help design solutions to problems using wireframes and other techniques Work with the development team (local & offshore) to ensure on-time delivery
A proven track record in Software Development
Proven experience interacting directly with end users
Results orientated with exceptional communication and interpersonal skills
Total and certified understanding of Agile project methodology
Ability to break solutions down into sprints working in an Agile project methodology
Experienced in defining Epics and User Stories
Strong understanding of key technologies and limitations
Able to command respect with Senior Business Managers
Ability to drive coherent product development
Business focused
Self-starter, strong initiative & leadership
Experienced in using Atlassian software (such as Jira for backlog management and Confluence for detailed product documentation) or equivalent tools
Good understanding of the Music Publishing or Record Company business
We are Universal Music Group UK – the UK’s leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.
Group Personal Pension Scheme (between 3% and 9%)
Private Medical Insurance
25 paid days of annual leave
Interest Free Season Ticket Loan
Holiday Purchase scheme
Dental and Travel Insurance options
Cycle to Work Scheme
Salary Sacrifice Cars
Subsidised Gym Membership
Employee Discounts (Reward Gateway)
Just So You Know…
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
Universal Music Group (UMG) is the world leader in music-based entertainment, with a broad array of businesses engaged in recorded music, music publishing, merchandising and audiovisual content in more than 60 countries. Featuring the most comprehensive catalog of recordings and songs across every musical genre, UMG identifies and develops artists and produces and distributes the most critically acclaimed and commercially successful music in the world. Committed to artistry, innovation and entrepreneurship, UMG fosters the development of services, platforms and business models in order to broaden artistic and commercial opportunities for our artists and create new experiences for fans. Universal Music Group's labels include A&M Records, Astralwerks, Blue Note Records, Capitol Christian Music Group, Capitol Records, Capitol Records Nashville, Caroline, Decca, Def Jam Recordings, Deutsche Grammophon, Disa, Emarcy, EMI Records Nashville, Fonovisa, Geffen Records, Harvest, Interscope Records, Island Records, Machete Music, MCA Nashville, Mercury Nashville, Mercury Records, Motown Records, Polydor Records, Republic Records, Universal Music Latino, Verve Label Group, Virgin Records, Virgin EMI Records, as well as a multitude of record labels owned or distributed by its record company subsidiaries around the world. UMG's catalog is marketed through two distinct divisions, Universal Music Enterprises (in the U.S.) and Universal Strategic Marketing (outside the U.S.). UMG also includes Universal Music Publishing Group, one of the industry's premier music publishing operations worldwide and Bravado, the leading provider of consumer, lifestyle and branding services to recording artists and entertainment brands around the world. Universal Music Group is a Vivendi company. Find out more at: http://www.universalmusic.com. View our current career opportunities at: http://www.umusiccareers.com
Offices: 2220 Colorado Avenue, Santa Monica, California 90401, US · Hilversum, NL · 1755 Broadway Ave, New York, NY 10018, US · 21301 Burbank Blvd, Los Angeles, CA 91367, US · 2220 Colorado Ave, Santa Monica, CA 90404, US
Universal Music Group (UMG) is the world leader in music-based entertainment, with a broad array of businesses engaged in recorded music, music publishing, merchandising and audiovisual content in more than 60 countries. Featuring the most comprehensive catalog of recordings and songs across every musical genre, UMG identifies and develops artists and produces and distributes the most critically acclaimed and commercially successful music in the world. Committed to artistry, innovation and entrepreneurship, UMG fosters the development of services, platforms and business models in order to broaden artistic and commercial opportunities for our artists and create new experiences for fans. Universal Music Group's labels include A&M Records, Astralwerks, Blue Note Records, Capitol Christian Music Group, Capitol Records, Capitol Records Nashville, Caroline, Decca, Def Jam Recordings, Deutsche Grammophon, Disa, Emarcy, EMI Records Nashville, Fonovisa, Geffen Records, Harvest, Interscope Records, Island Records, Machete Music, MCA Nashville, Mercury Nashville, Mercury Records, Motown Records, Polydor Records, Republic Records, Universal Music Latino, Verve Label Group, Virgin Records, Virgin EMI Records, as well as a multitude of record labels owned or distributed by its record company subsidiaries around the world. UMG's catalog is marketed through two distinct divisions, Universal Music Enterprises (in the U.S.) and Universal Strategic Marketing (outside the U.S.). UMG also includes Universal Music Publishing Group, one of the industry's premier music publishing operations worldwide and Bravado, the leading provider of consumer, lifestyle and branding services to recording artists and entertainment brands around the world. Universal Music Group is a Vivendi company. Find out more at: http://www.universalmusic.com. View our current career opportunities at: http://www.umusiccareers.com
Offices: 2220 Colorado Avenue, Santa Monica, California 90401, US · Hilversum, NL · 1755 Broadway Ave, New York, NY 10018, US · 21301 Burbank Blvd, Los Angeles, CA 91367, US · 2220 Colorado Ave, Santa Monica, CA 90404, US
