Budapest, Central Hungary, Hungary · Hybrid
What success looks like in this role: We are looking for a System Administrator to join our growing global support team, providing Level 1 and Level 2 technical support for cross-platform applications and systems. In thi…
Skills: Level 1 Technical Support, Level 2 Technical Support, Troubleshooting, Root Cause Analysis, Customer Support
Bengaluru, Karnataka, India · On-site
What success looks like in this role: The Senior Analyst, Supplier & Market Intelligence, will partner with Global Procurement Category Managers and cross-functional stakeholders to deliver procurement digital transforma…
Skills: Procurement, Data Analytics, Market Research, Supplier Intelligence, Digital Transformation
Ciudad de México, Mexico · On-site
What success looks like in this role: • Provides the full range of Field Engineering support for an assigned base of large / complex clients. • Takes complete ownership of onsite service activity. • Performs advanced-lev…
Skills: Field Engineering, Maintenance, Technical Support, Equipment Installation, Troubleshooting
Norwich, Connecticut, United States · On-site
What success looks like in this role: • Provides the full range of Field Engineering support for an assigned base of large / complex clients. • Takes complete ownership of onsite service activity. • Performs advanced-lev…
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Monterrey, Nuevo León, Mexico · On-site
What success looks like in this role: • Serves as Field Engineer for large, complex clients and across the range of company products and services. • Performs server and storage break and fix. • Performs VIP deskside supp…
Skills: Server Maintenance, Storage Maintenance, Break and Fix, VIP Deskside Support, Network Device Installation
Norwich, Connecticut, United States · On-site
What success looks like in this role: Role Summary Installs, repairs, and provides technical maintenance for PC products and component hardware and software, primarily at customer locations. Ensures systems operate as de…
Skills: Field Engineering, Hardware Installation, Technical Maintenance, PC Troubleshooting, Customer Service
Monterrey, Nuevo León, Mexico · On-site
What success looks like in this role: • Serves as Field Engineer for large, complex clients and across the range of company products and services. • Performs server and storage break and fix. • Performs VIP deskside supp…
Skills: Server Maintenance, Storage Maintenance, Break and Fix, VIP Deskside Support, Network Device Installation
United Kingdom · Remote OK
What success looks like in this role: Unisys is a global technology solutions company delivering successful outcomes for the most demanding businesses and governments. Our capabilities span: Digital Workplace Solutions C…
Skills: New Logo Acquisition, Consultative Selling, Pipeline Generation, C-suite Engagement, Managed Services Sales
Bangalore, Karnataka, India · On-site
What success looks like in this role: Managing and maintaining all development labs across cloud and on-prem environmentsLeading vulnerability remediation to keep systems patched, clean, and secureMaintaining and strengt…
Skills: Infrastructure Automation, Vulnerability Management, Zero Trust, Ansible, Foreman
Milton Keynes, England, United Kingdom · On-site
What success looks like in this role: About the Opportunity Unisys is offering an exciting opportunity to join our four-year Technical Degree Apprenticeship Programme, designed for ambitious individuals who are passionat…
Skills: Technical support, Troubleshooting, Hardware maintenance, Software development, Coding
Madrid, Community of Madrid, Spain · Hybrid
What success looks like in this role: What success looks like in this role En Unisys buscamos incorporar un/a Technical Lead Java para formar parte de un proyecto internacional y estratégico dentro del sector aeronáutico…
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Olongapo, Central Luzon, Philippines · On-site
What success looks like in this role: Receipt and control of documents that includes:Acknowledging receipt of document through the systemManual checking of documents to ensure that the information are complete and all do…
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Olongapo, Central Luzon, Philippines · On-site
What success looks like in this role: In this role you will: Assist and handle public inquiries on civil registry documents such as birth certificates, marriage contracts and other important documents.Performs administra…
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Canberra, Australia · On-site
What success looks like in this role: The Project Delivery Lead is accountable for the end-to-end delivery of application migration and modernization services across Azure and AWS cloud platforms. This role leads a custo…
Skills: Cloud Migration, Azure, AWS, Project Delivery Leadership, Migration Factory Model
Tarlac City, Tarlac, Philippines · On-site
What success looks like in this role: • Provides Data Process support within an assigned service or product area. • Performs various Data Process duties, such as: o Providing assistance to clients via phone, email, chat …
Skills: Data Processing, Customer Service, Database Management, Transaction Processing, Client Relationship Management
Canberra, Australia · On-site
What success looks like in this role: The Service Delivery Support (SDS) Manager provides dedicated leadership and management of the Support team on the account. This role is responsible for the performance, development,…
Skills: Service Delivery Management, IT Service Management, SLA Management, KPI Reporting, People Management
Bangalore, Karnataka, India · On-site
What success looks like in this role: Implement, administer, and troubleshoot network infrastructure, including wireless access points, routers, switches and WLAN controllers.Perform fault isolation and resolution in a m…
Skills: Cisco Routers, Catalyst Switches, Nexus Switches, WLCs, Meraki
Canberra, Australia · On-site
What success looks like in this role: Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. We specialize in delivering secure, cutting-edge digital platforms, c…
Skills: Solution Architecture, Presales, Outsourcing Services, Enterprise Architecture, Stakeholder Management
Berlin, Berlin, Germany · Hybrid
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United States · Remote OK
What success looks like in this role: The Director, Delivery Management for our CA&I portfolio has primary responsibility for practice management and strategic business development across multiple service lines, with dir…
Skills: Infrastructure Delivery, Practice Management, P&L Management, Client Relationship Management, Managed Services
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Provide Level 1 and Level 2 technical support for cross-platform applications and systems for global clients. Investigate and resolve customer-reported incidents while documenting troubleshooting steps and collaborating with global teams.
Requires basic knowledge of operating systems and database concepts, with fluency in both English and Hungarian. Candidates must be flexible to work in a 24x7 shift rotation and possess strong analytical and communication skills.
What success looks like in this role:
We are looking for a System Administrator to join our growing global support team, providing Level 1 and Level 2 technical support for cross-platform applications and systems. In this role, you will work closely with clients, troubleshoot technical issues, and collaborate with global teams to deliver high-quality support across multiple regions.
This is an excellent opportunity for early-career IT professionals who are passionate about technology, customer support, and problem-solving, and who are eager to develop their technical expertise in an international environment.
Key Responsibilities
Provide Level 1 and Level 2 technical support for applications and system-related issues.
Investigate, troubleshoot, and resolve customer-reported incidents in a timely manner.
Gather and analyze information to accurately diagnose issues and identify root causes.
Communicate effectively with customers, providing regular updates on issue status and resolution.
Collaborate with global support teams to ensure efficient service delivery across regions.
Document incidents, troubleshooting steps, and resolutions in accordance with established processes.
Participate in a 24x7 shift rotation and provide on-call support as required.
Continuously develop technical knowledge and contribute to team success through knowledge sharing and collaboration.
Basic understanding of operating systems, application support, and database concepts.
Interest in or experience with Level 1 and Level 2 technical support.
Strong analytical and problem-solving skills with keen attention to detail.
Excellent communication skills and the ability to work effectively with colleagues and customers across global locations.
Strong customer-focused mindset with the ability to ask effective questions and gather relevant information.
Quick learner with a proactive attitude, sense of ownership, and commitment to delivering results.
Ability to work independently as well as within a collaborative team environment.
Fluent English and Hungarian language skills are required; additional European language skills are an advantage.
Knowledge of Microsoft .NET technologies and database concepts is considered a plus.
Flexibility to work in a 24x7 shift-based environment and participate in an on-call rotation.
Willingness to travel occasionally within Europe.
Hybrid working is supported
Monthly gross 44.200 HUF cafeteria - regardless of your weekly working hours
Private Health Insurance Generali Premium Package provided for all Unisys associates after 6-months tenure
Last and foremost, a great team, also a lot of learning and training opportunities
#LI-KB2
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com.
Offices: 801 Lakeview Drive, Blue Bell, Pennsylvania 19422, US · 10 b Madison Avenue Ext, Albany, New York 12203, US · Lot 93 & 94, ALOR SETAR, 05050, MY · 650 Great South Road, Greenlane, Auckland 1051, NZ · 1 Seventh Street, Augusta, Georgia 30901, US
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com.
Offices: 801 Lakeview Drive, Blue Bell, Pennsylvania 19422, US · 10 b Madison Avenue Ext, Albany, New York 12203, US · Lot 93 & 94, ALOR SETAR, 05050, MY · 650 Great South Road, Greenlane, Auckland 1051, NZ · 1 Seventh Street, Augusta, Georgia 30901, US
