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Jobs at Umbrella Incorporated (Now Hiring) — 3 open

Umbrella Incorporated logoUmbrella Incorporated

Sales Administrator

India · Remote Solely

Mid level

About Umbrella Umbrella Incorporated partners with enterprises to navigate complexity, accelerate growth, and drive measurable impact. This role will support both Cloud Managed Networks and Tidal Commerce, two member com…

Skills: Sales Operations, CRM Management, Order Processing, Customer Service, Data Accuracy

Umbrella Incorporated logoUmbrella Incorporated

Senior Developer - Shopify

Recife, Pernambuco, Brazil · Remote Solely

Senior

About Umbrella Umbrella Incorporated partners with enterprises to navigate complexity, accelerate growth, and drive measurable impact. With expertise across digital commerce, IT infrastructure, market insights, finance, …

Skills: React JS, TypeScript, GraphQL, Shopify Plus, Remix

Umbrella Incorporated logoUmbrella Incorporated

Senior Recruiter

India · On-site

Senior

About Umbrella Umbrella Incorporated partners with enterprises to navigate complexity, accelerate growth, and drive measurable impact. This role will support both Cloud Managed Networks and Tidal Commerce, two member com…

Skills: Full-cycle Recruitment, Technical Sourcing, Stakeholder Management, Candidate Experience, Talent Pipeline Building

Umbrella Incorporated logo

Sales Administrator

Umbrella Incorporated

India • Remote Solely

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Mid level

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  • Full-time
  • associate degree, bachelor degree
  • Competitive Compensation Package, Ongoing Training, Professional Development, Supportive Work Environment
  • Posted 3d ago
  • ~40 hrs/week
  • Remote in India

Responsibilities

The Sales Administrator manages day-to-day sales operations, including processing orders, quotes, and invoices while maintaining accurate customer records. They act as a primary coordinator between customers, sales representatives, and internal teams to ensure seamless order fulfillment.

Requirements

Candidates should have 2-4 years of experience in sales support or administration and proficiency in CRM systems like Salesforce or HubSpot. A diploma or degree in Business Administration or a related field is preferred.

Full job description

About Umbrella


Umbrella Incorporated partners with enterprises to navigate complexity, accelerate growth, and drive measurable impact.
This role will support both Cloud Managed Networks and Tidal Commerce, two member companies of Umbrella Incorporated, supporting a dynamic and growing environment spanning IT infrastructure, cloud technologies, cybersecurity, and digital commerce consulting & implementation.

About the role

We are seeking a detail-oriented and organized Sales Administrator to support our sales team and ensure the smooth execution of day-to-day sales operations. This role is responsible for managing sales processes, maintaining accurate records, and acting as a key point of coordination between customers, sales representatives, and internal teams.

The Sales Administrator plays a critical role in enabling the sales team to focus on revenue-generating activities by handling administrative, operational, and customer-related tasks. This position is ideal for someone who thrives in a fast-paced environment and enjoys working across multiple functions to ensure seamless operations.

This role will support full eastern (US Eastern - EST/EDT) overlap – 9 am to 5 pm.

Responsibilities

  • Process sales orders, quotes, and invoices accurately and in a timely manner
  • Maintain and update customer records, contracts, and sales documentation
  • Serve as a point of contact for customer inquiries, order status updates, and issue resolution
  • Coordinate with internal teams (e.g., finance, operations, logistics) to ensure timely order fulfillment
  • Prepare and maintain sales reports, dashboards, and performance metrics
  • Manage CRM (Salesforce) systems and ensure data accuracy and completeness
  • Support the sales team with administrative tasks such as scheduling meetings and preparing materials
  • Assist with tracking sales targets and pipeline activity
  • Identify and support process improvements within sales operations

Qualifications and Requirements
  • Diploma or degree in Business Administration, Sales, or a related field (preferred)
  • 2-4 years of experience in a sales support, administrative, or customer service role
  • Strong organizational skills with a high level of attention to detail
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Excel / Google Sheets and CRM systems (e.g., HubSpot, Salesforce)
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • Customer-focused mindset with strong problem-solving abilities
  • Ability to work independently and collaboratively within a team

What We Offer -
  • Competitive compensation package
  • This role offers opportunities to expand your knowledge of the technology and sales industry while developing broader business operations expertise, with potential to grow into supporting additional teams, functions, and strategic initiatives across the organization
  • Opportunities for ongoing training and professional development. 
  • Supportive work environment with a focus on safety and innovation. 

Umbrella Inc is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code. Umbrella welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Umbrella's policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.

Related keywords

SalesforceHubSpotCRMMicrosoft ExcelGoogle SheetsSales OperationsOrder FulfillmentCloud Managed NetworksTidal CommerceIT InfrastructureCybersecurityDigital CommercePipeline ActivitySales MetricsBusiness AdministrationCustomer Relationship Management

About Umbrella Incorporated

LinkedInVisit site
Industry
Business Consulting and Services
Company size
51-200 employees
Founded
2021
Headquarters
Richmond Hill, Ontario
LinkedIn followers
86

Umbrella Incorporated empower enterprises to anticipate and navigate market changes through strategic transformation across research, strategy, finance, operations, marketing, digital commerce, and technology infrastructure. We analyze and upgrade business processes and systems to streamline operations, inform decision-making, and enhance productivity. Our integrated approach ensures that improvements in one area resonate across your organization, providing comprehensive solutions that build competitive advantage and deliver measurable business outcomes. Experience, scale, and cross-functional synergies drive our ability to offer end-to-end solutions that align with your goals and adapt to evolving demands. Umbrella Incorporated group companies include: • Salt Strategy: Offers expert analysis for market growth, delivering actionable brand and market development insights. • Apsis: Redefines operations with strategies focused on cost-effectiveness and streamlined processes, leading to efficiency through optimization. • Cloud Managed Networks: Provides comprehensive (full stack) cloud and network management solutions focusing on cybersecurity and maintenance, ensuring secure and reliable IT operations. • Falconcrest Accounting: Offers controllership and professional accounting services for clear and strategic financial management, ensuring financial integrity and efficiency. • Tidal Commerce: Builds and manages digital infrastructure for commerce, provides solutions and resources, and plans and implements digital projects, offering digital infrastructure for commerce. Anticipate change and lead it.

Offices: Richmond Hill, Ontario, CA

Business ConsultingStrategyResearchOperations ConsultingMarketing ConsultingNetwork Infrastructure Consulting & ServicesDigital Tranformationand Ecommerce Engineering
View all jobs at Umbrella Incorporated

About Umbrella Incorporated

LinkedInVisit site
Industry
Business Consulting and Services
Company size
51-200 employees
Founded
2021
Headquarters
Richmond Hill, Ontario
LinkedIn followers
86

Umbrella Incorporated empower enterprises to anticipate and navigate market changes through strategic transformation across research, strategy, finance, operations, marketing, digital commerce, and technology infrastructure. We analyze and upgrade business processes and systems to streamline operations, inform decision-making, and enhance productivity. Our integrated approach ensures that improvements in one area resonate across your organization, providing comprehensive solutions that build competitive advantage and deliver measurable business outcomes. Experience, scale, and cross-functional synergies drive our ability to offer end-to-end solutions that align with your goals and adapt to evolving demands. Umbrella Incorporated group companies include: • Salt Strategy: Offers expert analysis for market growth, delivering actionable brand and market development insights. • Apsis: Redefines operations with strategies focused on cost-effectiveness and streamlined processes, leading to efficiency through optimization. • Cloud Managed Networks: Provides comprehensive (full stack) cloud and network management solutions focusing on cybersecurity and maintenance, ensuring secure and reliable IT operations. • Falconcrest Accounting: Offers controllership and professional accounting services for clear and strategic financial management, ensuring financial integrity and efficiency. • Tidal Commerce: Builds and manages digital infrastructure for commerce, provides solutions and resources, and plans and implements digital projects, offering digital infrastructure for commerce. Anticipate change and lead it.

Offices: Richmond Hill, Ontario, CA

Business ConsultingStrategyResearchOperations ConsultingMarketing ConsultingNetwork Infrastructure Consulting & ServicesDigital Tranformationand Ecommerce Engineering
View all jobs at Umbrella Incorporated

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