Manchester, England, United Kingdom · Hybrid
Who We Are We are a globally recognised personal training and fitness brand, supporting clients across key international cities. Behind our world‑class training experience is a friendly, fast‑moving Support team that hel…
Skills: Client Support, Oral Communication, Written Communication, Microsoft Office, Problem Solving
Washington, District of Columbia, United States · On-site
Join the World’s Leading Personal Training Team at UP Washington DMV! Salary: up to $69,400 annually. Hours: 40 hours per week, full-time (including early mornings and late evenings during your first year) At Ultimate Pe…
Skills: Personal Training, Client Coaching, Nutrition Planning, Body Transformation, Data-Driven Training
Sydney, New South Wales, Australia · On-site
Personal Trainer: Ultimate Performance CBD, Sydney Up to $72,400 per year Bonus up to $15,000 Full-Time | 30 Hours Per Week Clients are provided – no sales needed 200 hours of education in your first year – experienced m…
Skills: Personal Training, Body Transformation, Nutrition Coaching, Client Relationship Management, Data Analysis
Sydney, New South Wales, Australia · On-site
Personal Trainer: Ultimate Performance CBD, Sydney Up to $72,400 per year Bonus up to $15,000 Full-Time | 30 Hours Per Week Clients are provided – no sales needed 200 hours of education in your first year – experienced m…
Skills: Body Transformation, Personal Training, Nutrition Coaching, Precision Coaching, Client Management
Sydney, New South Wales, Australia · On-site
Join the World’s Leading Personal Training Team at UP: Sydney At Ultimate Performance (UP), our purpose is simple but powerful: to unlock our clients’ potential and transform lives, one person at a time. We achieve this …
Skills: Personal Training, Client Coaching, Nutrition Planning, Body Transformation, Data-Driven Training
London, England, United Kingdom · On-site
Join the World’s Leading Personal Training Team at UP London! Salary: up to £43,300 annually. Hours: 40 hours per week, full-time (including early mornings and late evenings during your first year) At Ultimate Performanc…
Skills: Personal Training, Client Coaching, Nutrition Planning, Body Transformation, Data-Driven Training
Singapore, Singapore · On-site
Join the World's Leading Personal Training Team at UP: Singapore At Ultimate Performance (UP), our purpose is simple but powerful: to unlock our clients’ potential and transform lives, one person at a time. We achieve th…
Skills: Personal Training, Client Coaching, Nutrition Planning, Body Transformation, Data-Driven Training
Santa Monica, California, United States · On-site
Join the World’s Leading Personal Training Team at UP Los Angeles! Salary: up to $63,400 annually. Hours: 40 hours per week, full-time (including early mornings and late evenings during your first year) At Ultimate Perfo…
Skills: Personal Training, Client Coaching, Nutrition Planning, Body Transformation, Data-Driven Training
Sydney, New South Wales, Australia · On-site
Become an Elite Personal Trainer at Ultimate Performance – Sydney Salary: up to $72,400 annually Hours: 30 hours per week, full-time (including early mornings and late evenings during your first year) This is not a gym j…
Skills: Personal Training, Precision Coaching, Nutrition Planning, Client Motivation, Data-Driven Coaching
City of Westminster, England, United Kingdom · On-site
Join the World’s Leading Personal Training Team at UP London! Salary: up to £43,300 annually. Hours: 40 hours per week, full-time (including early mornings and late evenings during your first year) At Ultimate Performanc…
Skills: Personal Training, Client Coaching, Nutrition Planning, Body Transformation, Data-Driven Training
Washington, District of Columbia, United States · On-site
Join the World’s Leading Personal Training Team at UP DMV! Salary: up to $69,400 annually. Hours: 40 hours per week, full-time (including early mornings and late evenings during your first year) At Ultimate Performance (…
Skills: Personal Training, Client Coaching, Nutrition Planning, Body Transformation, Data-Driven Training
Manchester, England, United Kingdom · On-site
Join the World’s Leading Personal Training Team at UP: Manchester At Ultimate Performance (UP), our purpose is simple but powerful: to unlock our clients’ potential and transform lives, one person at a time. We achieve t…
Skills: Personal Training, Client Coaching, Nutrition Planning, Body Transformation, Data-Driven Training
Los Angeles, California, United States · On-site
Join the World’s Leading Personal Training Team at UP Los Angeles! Salary: up to $63,400 annually. Hours: 40 hours per week, full-time (including early mornings and late evenings during your first year) At Ultimate Perfo…
Skills: Personal Training, Client Coaching, Nutrition Planning, Body Transformation, Data-Driven Training
City of Westminster, England, United Kingdom · On-site
$31k–$43k/yr
Join the World’s Leading Personal Training Team at UP: London! Salary: starting from £30,800 and up to £43,300 annually. Hours: 40 hours per week, full-time (including early mornings and late evenings during your first y…
Skills: Personal Training, Client Coaching, Nutrition Planning, Body Transformation, Data-Driven Training
Leeds, England, United Kingdom · On-site
Join the World’s Leading Personal Training Team at UP Leeds! At Ultimate Performance (UP), our purpose is simple but powerful: to unlock our clients’ potential and transform lives, one person at a time. We achieve this t…
Skills: Personal Training, Client Coaching, Nutrition Planning, Body Transformation, Data-Driven Training
London, England, United Kingdom · On-site
Join the World’s Leading Personal Training Team at UP London. Salary: up to £43,300 annually. Hours: 40 hours per week, full-time (including early mornings and late evenings during your first year) At Ultimate Performanc…
Skills: Personal Training, Client Coaching, Nutrition Planning, Body Transformation, Data-Driven Training
Macclesfield, England, United Kingdom · On-site
Join the World’s Leading Personal Training Team at UP: Cheshire At Ultimate Performance (UP), our purpose is simple but powerful: to unlock our clients’ potential and transform lives, one person at a time. We achieve thi…
Skills: Personal Training, Client Coaching, Nutrition Planning, Body Transformation, Data-Driven Training
Sydney, New South Wales, Australia · On-site
Join the World’s Leading Personal Training Team at UP: Sydney At Ultimate Performance (UP), our purpose is simple but powerful: to unlock our clients’ potential and transform lives, one person at a time. We achieve this …
Skills: Personal Training, Client Coaching, Nutrition Planning, Body Transformation, Data-Driven Training
London, England, United Kingdom · On-site
Join the World’s Leading Personal Training Team at UP London Salary: up to £43,300 annually Hours: 40 hours per week, full-time (including early mornings and late evenings during your first year) At Ultimate Performance …
Skills: Personal Training, Client Coaching, Nutrition Planning, Body Transformation, Data-Driven Training
London, England, United Kingdom · On-site
Join the World’s Leading Personal Training Team at UP London Salary: up to £43,300 annually. Hours: 40 hours per week, full-time (including early mornings and late evenings during your first year) At Ultimate Performance…
Skills: Personal Training, Client Coaching, Nutrition Planning, Body Transformation, Data-Driven Training
Manchester, England, United Kingdom • Hybrid
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Act as the first point of contact for clients and trainers, managing enquiries across phone, email, and digital channels. Responsibilities include processing payments, booking training sessions, and resolving client complaints to ensure high satisfaction.
Candidates must have GCSE level Maths and English and recent experience in a client support setting. Proficiency in Microsoft Office and strong communication skills are required.
Who We Are
We are a globally recognised personal training and fitness brand, supporting clients across key international cities. Behind our world‑class training experience is a friendly, fast‑moving Support team that helps keep everything running smoothly.
The Role
This is a part‑time, on‑site role based at our Manchester Support Office, perfect for university students looking to gain real‑world experience alongside their studies.
As a Client Support Executive, you’ll be the first point of contact for our clients and personal trainers, helping with enquiries across phone, email, and digital channels. You’ll work as part of a supportive team in a fast‑paced environment, developing valuable communication and problem‑solving skills.
What You’ll Do
Working Hours:
Core working hours for this role are between 8:00AM to 8:00PM. However, please note that there may be different shift patterns depending on business needs. We expect candidates to demonstrate some degree of flexibility to support these varying shift patterns when needed. You will work 12 hours per week as this is a part-time role.
What we’re looking for
Skills & Experience
Why Join Us
This is a great opportunity to gain hands-on experience as a Client Support Executive within a premium, global brand. Your work will have an important role in supporting our clients and personals trainers across international markets, helping to deliver a consistently high standard of service.
What we value
At UP, we believe in high standards and personal accountability. We look for people who embody our values:
Results-Driven: You focus on outcomes that genuinely move the needle
Own It: You take full ownership, wins, failures, & everything in between.
Passion for Progress: You’re driven by growth, not just the finish line.
Supportive & Personalised: You adapt your approach because no two people (or challenges) are the same
What You’ll Get
Here’s what you can expect when you join the UP team:
If you’re interested in the Client Support Executive role, please apply now!
All job applicants are required to have a valid right to work.
Your data will be stored by Ultimate Performance and will be used by our HR and recruitment teams for the purpose of managing your application
The world’s leading personal training business. More than a gym. A life-changing experience. Ultimate Performance is a results-driven, data-powered training facility. We offer private, distraction-free spaces, world-class trainers, and exclusive methods that ensure every client achieves their goals. Our proven approach, backed by real-time progress tracking and accountability, guarantees measurable results. With 97% of clients hitting their targets, we’re setting the standard in fitness. Experience the world’s leading personal trainers for yourself. * Private, results-driven spaces: No crowds, no distractions—just a dedicated, exclusive environment for focused training. * World-class trainers: Only the top 1% of trainers make the cut, bringing unparalleled expertise to every session. * Data-powered results: Track 50+ metrics in real-time through the UP Transform app, ensuring progress is measurable and results are guaranteed. * Tailored programs: Custom training and nutrition plans created from over 150 personal data points to suit your unique needs and goals. * 7-day support: Ongoing guidance with daily check-ins, accountability, and tailored advice to keep you on track. * Proven track record: 97% of clients hit their goals, making us the leader in effective, transformative fitness. * Holistic approach: We focus on every aspect of your transformation, from nutrition and habits to mindset, for long-term success.
Offices: Paul Street, 44 - 48, London, England, GB · Park Street, 2, London, England W1K 2XA, GB · Kensington High Street, 62-64, London, England, GB · 2 Hardman Boulevard, Manchester, England M3 3AQ, GB · Congleton Road, Macclesfield, England SK10 4TD, GB
The world’s leading personal training business. More than a gym. A life-changing experience. Ultimate Performance is a results-driven, data-powered training facility. We offer private, distraction-free spaces, world-class trainers, and exclusive methods that ensure every client achieves their goals. Our proven approach, backed by real-time progress tracking and accountability, guarantees measurable results. With 97% of clients hitting their targets, we’re setting the standard in fitness. Experience the world’s leading personal trainers for yourself. * Private, results-driven spaces: No crowds, no distractions—just a dedicated, exclusive environment for focused training. * World-class trainers: Only the top 1% of trainers make the cut, bringing unparalleled expertise to every session. * Data-powered results: Track 50+ metrics in real-time through the UP Transform app, ensuring progress is measurable and results are guaranteed. * Tailored programs: Custom training and nutrition plans created from over 150 personal data points to suit your unique needs and goals. * 7-day support: Ongoing guidance with daily check-ins, accountability, and tailored advice to keep you on track. * Proven track record: 97% of clients hit their goals, making us the leader in effective, transformative fitness. * Holistic approach: We focus on every aspect of your transformation, from nutrition and habits to mindset, for long-term success.
Offices: Paul Street, 44 - 48, London, England, GB · Park Street, 2, London, England W1K 2XA, GB · Kensington High Street, 62-64, London, England, GB · 2 Hardman Boulevard, Manchester, England M3 3AQ, GB · Congleton Road, Macclesfield, England SK10 4TD, GB
