Sydney, New South Wales, Australia · Hybrid
Why Tyro? At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experien…
Skills: Account Management, Relationship Management, B2B Commercial Strategy, Stakeholder Engagement, Salesforce
Sydney, New South Wales, Australia · Hybrid
Why Tyro? At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experien…
Skills: Security Architecture, AI Security, Threat Modelling, Cloud Security, AWS
Sydney, New South Wales, Australia · Hybrid
Why Tyro? At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experien…
Skills: Salesforce Marketing Cloud, Lifecycle Marketing, Marketing Automation, Customer Journey Mapping, Audience Segmentation
City of Brisbane, Queensland, Australia · Hybrid
Why Tyro? At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experien…
Skills: Account Management, Relationship Management, Business Development, Commercial Acumen, Negotiation
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Build and maintain trusted partnerships with healthcare providers to drive growth and ensure customer success. Manage a strategic portfolio of accounts by creating account plans and collaborating with internal teams to improve the customer experience.
Requires experience in B2B account management, specifically within healthcare, banking, payments, or fintech. Candidates must be based in Melbourne or Sydney, hold Australian citizenship, and be proficient in using CRM platforms like Salesforce.
At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers.
Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.
🎥 Step inside life at Tyro here.
At Tyro Health, we're helping healthcare providers simplify the way they get paid so they can focus on delivering better care. We're looking for a commercially minded Account Manager to build trusted partnerships across our healthcare customer base, helping customers get the most from their partnership with Tyro while identifying opportunities to strengthen relationships and drive growth.
Working across a diverse portfolio of healthcare customers, you'll take ownership of strategic accounts, build meaningful relationships with stakeholders at every level and proactively uncover opportunities to support your customers' evolving needs. This is an opportunity to make a genuine commercial impact while joining a business that's continuing to invest in and grow its Health division.
To be considered for this opportunity, you must be based in Melbourne or Sydney and hold Australian citizenship.
What you'll do
Build trusted relationships with healthcare customers, becoming their go-to commercial partner.
Develop a deep understanding of your customers' businesses, identifying opportunities to strengthen partnerships and support their growth.
Proactively engage stakeholders across customer organisations, from operational teams through to senior decision-makers.
Take ownership of your portfolio by creating account plans, maintaining regular customer engagement and delivering exceptional service.
Collaborate with internal teams to deliver the right outcomes for customers and continuously improve their experience with Tyro.
Maintain accurate customer insights and activity within Salesforce, using data to inform conversations and opportunities.
Bring a commercial mindset to every interaction, identifying ways to grow customer value while delivering long-term partnerships.
What you'll bring
Experience in Account Management, Relationship Management or a customer-facing B2B commercial role.
Experience within healthcare, banking, payments or fintech, with an understanding of how to build long-term customer relationships.
Confidence engaging with a broad range of stakeholders and navigating commercial conversations.
A proactive, curious approach- you enjoy uncovering opportunities rather than waiting for them to come to you.
Strong organisational skills and experience using CRM platforms such as Salesforce or similar.
Excellent communication skills and the ability to balance customer advocacy with commercial outcomes.
A collaborative mindset, resilience and genuine motivation to help customers succeed.
Be part of a passionate team driving positive change in the health sector, where you’ll have the opportunity to learn, grow, and thrive in a supportive environment - and bring your ideas to a company that values fresh thinking and initiative. Join Tyro Health, where innovation meets purpose, and help thousands of practices deliver better experiences for their patients.
We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.
You’ll also receive:
A mix of in-office and remote working (3 days in office)
Learning and career development opportunities
18 weeks paid primary carers leave
12 weeks paid secondary carers leave
Annual team-based volunteer day
Birthday Leave
Power Up Day (Additional day of leave)
Weekly team social events, snacks, craft beer and wine, ping pong and video games
Taco Tuesdays
Mental health and wellness initiatives
Novated leasing
Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.
Still with us?
If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.
#LI-Hybrid
Payments. Banking. Lending. We’re into business big time.
In 2003, Tyro set out to change the way payments are made. Today, we're still on a mission to make payments the easiest part of doing business, believing that nothing should stand in the way of business success for Australian merchants. We power more than 76,000 merchants across the country with in-store, online and on-the-go payments solutions designed specifically for businesses in hospitality, retail, services and health. A tech company at heart, innovation has always been a part of our DNA at Tyro. We were the first tech company to obtain a full banking licence in Australia, allowing us to develop an integrated payments, banking and lending offering built specifically to make it easier for merchants to pay and get paid. Through Tyro, Australian merchants can accept payments anywhere, anytime, receive their takings on the same day and access fast, flexible funding through our award-winning repay-as-you-trade business loan as they scale and grow. Marking our twenty-first birthday in 2024, this year we celebrate more than two decades of integrated connectivity with Australia’s innovative digital payments ecosystem. We work with more than 450 active partners in our broad and growing network to create seamless payment experiences and value-added products that customers love.
Offices: 55 Market St, Level 18, Sydney, New South Wales 2000, AU
Payments. Banking. Lending. We’re into business big time.
In 2003, Tyro set out to change the way payments are made. Today, we're still on a mission to make payments the easiest part of doing business, believing that nothing should stand in the way of business success for Australian merchants. We power more than 76,000 merchants across the country with in-store, online and on-the-go payments solutions designed specifically for businesses in hospitality, retail, services and health. A tech company at heart, innovation has always been a part of our DNA at Tyro. We were the first tech company to obtain a full banking licence in Australia, allowing us to develop an integrated payments, banking and lending offering built specifically to make it easier for merchants to pay and get paid. Through Tyro, Australian merchants can accept payments anywhere, anytime, receive their takings on the same day and access fast, flexible funding through our award-winning repay-as-you-trade business loan as they scale and grow. Marking our twenty-first birthday in 2024, this year we celebrate more than two decades of integrated connectivity with Australia’s innovative digital payments ecosystem. We work with more than 450 active partners in our broad and growing network to create seamless payment experiences and value-added products that customers love.
Offices: 55 Market St, Level 18, Sydney, New South Wales 2000, AU
