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Jobs at Trustly (Now Hiring) — 3 open

Trustly logoTrustly

Privacy Counsel, EU/UK

London, England, United Kingdom · Hybrid

$60k–$120k/yr

Mid level$29M raised

WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new …

Skills: EU GDPR, UK GDPR, Privacy By Design, DPIA, Cross-border Data Transfers

Trustly logoTrustly

Consumer Service Agent - 12-month Fixed Term Contract

Stockholm, Sweden · Hybrid

Entry level$29M raised

WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new …

Skills: B2C Support, Customer Experience, Online Payments, Troubleshooting, English Fluency

Trustly logoTrustly

Systems Integration Engineer

Vitória, Espírito Santo, Brazil · Remote OK

Mid level$29M raised

WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new …

Skills: Java, C#, JavaScript, HTML, Database Queries

Trustly logo

Privacy Counsel, EU/UK

Trustly

London, England, United Kingdom • Hybrid

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Mid level

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  • $60k–$120k/yr
  • Full-time
  • bachelor degree, professional certificate
  • 20 to 30 Days of Holiday, Monthly Team Outing Allowance, Parental Leave Top-up, On-site Perks, Wellbeing Support, Health Allowance
  • Posted 6d ago
  • ~40 hrs/week

Responsibilities

Implement and adapt Trustly's global privacy framework across the EU and UK while embedding privacy by design into products and services. Provide legal advice on data protection, manage data subject requests, and handle privacy breach incident responses.

Requirements

Requires a law degree and qualification as a solicitor or barrister with 3-5 years of experience as a privacy lawyer. Must have strong expertise in EU/UK GDPR and experience with cross-border data transfer mechanisms.

Full job description

WHO WE ARE

At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.

Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.

Trustly is a global team of innovators, collaborators, and doers.  If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.

ABOUT THE ROLE


We are seeking an experienced Privacy Counsel to join our global Legal, Compliance & Risk team at an
exciting period in Trustly's growth. Reporting directly to the Global Head of Privacy & DPO, you will
support the implementation and adaptation of Trustly's global privacy framework across EU and UK,
advise on data protection matters, and ensure compliance with the highest privacy standards.
Working closely with Product, Engineering, Marketing and Compliance teams, you will embed privacy by
design throughout the organisation. This role requires strong expertise in EU and UK privacy laws and
regulations, with proven experience advising on cross-border data transfers.
The ideal candidate will be a strategic thinker with practical problem-solving abilities, who thrives on
partnering closely with business teams to navigate the complex and rapidly evolving privacy landscape.

\nWhat you'll do
  • Support the execution of Trustly's privacy strategy for the EU and UK region, ensuring compliance with the EU GDPR, UK GDPR, Data Protection Act 2018, ePrivacy Directive, and national data protection laws across EU member states.

  • Conduct privacy impact assessments and DPIAs for new products, services, features, and business initiatives.

  • Provide practical, business-focused legal advice on privacy matters to internal stakeholders.

  • Advise on data subject rights requests (including rights to access, erasure, portability etc).

  • Support privacy breach preparedness and incident response efforts for the EU and UK region, including contributing to incident response plans, coordinating breach investigations, and managing notifications to supervisory authorities and communications to data subjects.

  • Advise on and support the negotiation of data processing agreements, data transfer mechanisms (including standard contractual clauses, adequacy decisions, and other transfer tools), and privacy terms with vendors, partners, and customers.

  • Monitor legislative and regulatory developments affecting privacy and data protection in the EU and UK, including tracking national implementations of EU directives and regulations, providing timely analysis and recommendations to senior leadership.

  • Collaborate closely with the global Privacy & DPO team to ensure alignment on privacy strategies, share best practices, and coordinate cross-regional privacy initiatives.

  • Develop and maintain privacy documentation, including records of processing activities, legal advice notes and privacy compliance registers.

  • Support privacy-related audits, assessments, and due diligence activities.

Who you are
  • Law degree (LLB, LLM, or equivalent) and qualified solicitor, barrister, or equivalent legal qualification in an EU member state or the UK.

  • Minimum of 3-5 years of experience as a privacy lawyer (including demonstrated experience advising on GDPR, UK GDPR, and national data protection laws).

  • Demonstrated experience in the FinTech or the payment services sector, with knowledge of the unique privacy challenges and regulatory landscape affecting payments and financial technology companies would be a bonus.

  • Experience working as part of a global privacy team, with proven ability to collaborate effectively across multiple jurisdictions and time zones.

  • Demonstrated experience handling data subject rights requests and data disclosure requests from law enforcement authorities.

  • Strong knowledge of EU and UK privacy laws and regulations, including GDPR, UK GDPR, Data Protection Act 2018, ePrivacy Directive, and national data protection laws across the EU

  • Experience advising on cross-border data transfers, including standard contractual clauses, adequacy decisions, and other transfer mechanisms.

  • Relevant professional privacy certifications (e.g., CIPP/E, CIPM, CIPT) are highly desirable.

  • Strong interpersonal and communication skills and the ability to explain complex legal issues in simple terms.

  • Entrepreneurial and creative by nature, with a bias for action.

  • Strong legal drafting skills, with experience developing privacy policies, notices, consent mechanisms, data processing agreements, and controller-processor agreements.

  • Strong project management skills and ability to manage multiple complex privacy initiatives simultaneously.

  • Proven ability to provide practical, business-oriented privacy advice that balances legal compliance with business objectives.

  • Experience managing data breach incidents, including regulatory notifications to supervisory authorities and communications with affected data subjects.

  • Strong analytical and problem-solving skills, with the ability to assess privacy risks and develop pragmatic solutions.

  • Willingness to work flexible hours to collaborate with global privacy team members across different time zones.

\n
£60,000 - £120,000 a year
\n

Our Fantastic Benefits (varies by location)

🌴 20 to 30 days of holiday to support a healthy work-life balance

🥳 Monthly team outing allowance to enjoy social events with your colleagues

👶 Parental leave top-up additional support for new parents

☕ On-site perks to make your workday smoother

💚 Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best

PLUS additional benefits designed to enhance your work-life experience!

Shape Your Role and Make an Impact

Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We’re looking for dedicated and highly motivated individuals who thrive in a fast-paced environment and enjoy collaborating across different areas of the organisation.

If your skills and experience align with this role, we’d love to hear from you! Apply now and submit your CV in English.

Related keywords

GDPRUK GDPRData Protection Act 2018ePrivacy DirectiveCIPP/ECIPMCIPTFinTechOpen BankingStandard Contractual ClausesDPOData Processing AgreementsPrivacy PolicyComplianceLegal Counsel

About Trustly

LinkedInVisit site

Fast, simple and secure online banking payments

Industry
Financial Services
Company size
1,001-5,000 employees
Founded
2008
Headquarters
Stockholm, Stockholm County
LinkedIn followers
79,957
Total funding
$29M

Trustly was launched in 2008 and has grown rapidly over the past 16 years to become a global leader in Open Banking Payment solutions. With a mission to make online payments as seamless as possible, Trustly offers an innovative payment platform, bridging the gap between consumers and merchants. Its technology ensures that transactions are processed in real-time, providing both speed and security for all parties involved. Trustly's dedication to revolutionizing the payments industry is reflected in its collaborations with major brands such as PayPal, eBay, and Hargreaves Lansdown in Europe and FanDuel, T-Mobile, and Coinbase in North America. To date, Trustly has transformed the performance and experience of payments for over 9,000 merchants in 30+ markets, connecting them to 650+ million consumers through 12,000 banks. Trustly is a licensed Payment Institution under the second payment services directive (PSD2). It operates under the supervision of the Swedish Financial Supervisory Authority in the EU, EEA and the Financial Conduct Authority in the UK. In the US, Trustly is state-regulated as required to serve its target markets.

Offices: Rådmansgatan 40, Stockholm, Stockholm County 113 57, SE · Carrer Santaló 10, Barcelona, 08021, ES · Tagliaferro Business Centre 14, 7th floor, Gaiety Lane c/w High Street, Sliema, Sliema SLM 1549, MT · 80 Clerkenwell Road, London, England, GB · 555 El Camino Real, Suite 200, San Carlos, , California 94070, US

Finteche-commercePaymentsOBePmarketplacesbank paymentsonline banking paymentstraveland Financial servicesSocial Media
View all jobs at Trustly

About Trustly

LinkedInVisit site

Fast, simple and secure online banking payments

Industry
Financial Services
Company size
1,001-5,000 employees
Founded
2008
Headquarters
Stockholm, Stockholm County
LinkedIn followers
79,957
Total funding
$29M

Trustly was launched in 2008 and has grown rapidly over the past 16 years to become a global leader in Open Banking Payment solutions. With a mission to make online payments as seamless as possible, Trustly offers an innovative payment platform, bridging the gap between consumers and merchants. Its technology ensures that transactions are processed in real-time, providing both speed and security for all parties involved. Trustly's dedication to revolutionizing the payments industry is reflected in its collaborations with major brands such as PayPal, eBay, and Hargreaves Lansdown in Europe and FanDuel, T-Mobile, and Coinbase in North America. To date, Trustly has transformed the performance and experience of payments for over 9,000 merchants in 30+ markets, connecting them to 650+ million consumers through 12,000 banks. Trustly is a licensed Payment Institution under the second payment services directive (PSD2). It operates under the supervision of the Swedish Financial Supervisory Authority in the EU, EEA and the Financial Conduct Authority in the UK. In the US, Trustly is state-regulated as required to serve its target markets.

Offices: Rådmansgatan 40, Stockholm, Stockholm County 113 57, SE · Carrer Santaló 10, Barcelona, 08021, ES · Tagliaferro Business Centre 14, 7th floor, Gaiety Lane c/w High Street, Sliema, Sliema SLM 1549, MT · 80 Clerkenwell Road, London, England, GB · 555 El Camino Real, Suite 200, San Carlos, , California 94070, US

Finteche-commercePaymentsOBePmarketplacesbank paymentsonline banking paymentstraveland Financial servicesSocial Media
View all jobs at Trustly

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