Fort Collins, Colorado, United States · On-site
$15/hr–$23/hr
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Bicycle Servicing, Customer Service, Troubleshooting, Communication, Leadership
Wijchen, Gelderland, Netherlands · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Leadership, Logistics Management, Coaching, KPI Monitoring, Process Coordination
Rockhampton, Queensland, Australia · On-site
Come and be a part of the Trek Family, where we build only products we love, provide incredible hospitality, and change the world—one bike at a time. Are you ready to take the next step in your career and work with your …
Skills: Bike Repair, Troubleshooting, Bike Assembly, Technical Support, Customer Service
New York, New York, United States · On-site
$65k–$70k/yr
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Retail Management, Leadership, KPI Analysis, Profit & Loss Statements, Budgeting
St Albans, England, United Kingdom · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Customer Service, Hospitality, Communication, Relationship Building, Active Listening
Bracknell, England, United Kingdom · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Bicycle Servicing, Technical Repair, Problem Solving, Communication, Leadership
Hamelin, Lower Saxony, Germany · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Bicycle Assembly, Mechanical Repair, Quality Control, Functional Testing, Bicycle Maintenance
Las Vegas, Nevada, United States · On-site
$20/hr–$22/hr
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Bicycle Repair, Technical Troubleshooting, Communication, Leadership, Problem Solving
Diepenbeek, Flanders, Belgium · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Customer Service, Sales Advice, Bicycle Knowledge, Dutch Language, French Language
Hamelin, Lower Saxony, Germany · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Bicycle Mechatronics, Customer Service, Bicycle Repair, Organization, Communication
Portland, Oregon, United States · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Customer Service, Bicycle Repair, Troubleshooting, Communication, Leadership
Seminole, Florida, United States · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Leadership, Communication, Staffing Management, Workflow Optimization, Customer Service
Tampa, Florida, United States · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Sales, Hospitality, Customer Service, Visual Merchandising, Bicycle Assembly
Jacksonville Beach, Florida, United States · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Bicycle Repair, Technical Troubleshooting, Communication, Leadership, Problem Solving
Jacksonville Beach, Florida, United States · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Sales, Hospitality, Customer Service, Visual Merchandising, Bicycle Assembly
Eindhoven, North Brabant, Netherlands · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Retail Management, Leadership, Commercial Insight, Sales Strategy, Inventory Management
Katy, Texas, United States · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Leadership, Retail Management, Employee Training, Inventory Management, Hospitality
Jacksonville Beach, Florida, United States · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Bicycle Assembly, Quality Inspection, Inventory Management, Point Of Sale (POS) Practices, Scheduling
Furth, Bavaria, Germany · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Sales, Customer Advisory, E-commerce Processing, Merchandising, Visual Merchandising
Cambridge, Massachusetts, United States · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Retail Management, Leadership, KPI Analysis, Profit & Loss Statements, Budgeting
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The role involves troubleshooting and performing repairs on various types of bicycles and installing accessories for customers. Additionally, the technician acts as the face of the service department, building customer relationships and supporting the Service Manager.
Candidates should possess strong hospitality and communication skills, with a positive, team-focused mentality. While prior shop experience is not required, a willingness to learn bicycle service methods and a love for tinkering are essential.
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
As a Trek Service Technician/Advisor, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You’ll also be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly. This role closely supports the Service Manager. When the Service Manager is not available, you are the face of the department to customers.
We’re looking for a teammate with stellar customer service chops and a willingness to learn. Because you’ll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving.
• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Paid company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts
We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish
Ride bikes. Have fun. Feel good.
Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are. At Trek, there's only one standard you have to meet - love. Learn more of why Trek is a Great Place to Work: trekbikes.com/careers
Offices: 801 W. Madison St, Waterloo, WI 53594, US · 2480 Shattuck Ave, Berkeley, California 94704, US · 180 c Alamo Plaza, Alamo, California 94507, US · 4060 E Main St, Ventura, California 93003, US · 5750 Fishers Ln, Rockville, Maryland 20852, US
Ride bikes. Have fun. Feel good.
Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are. At Trek, there's only one standard you have to meet - love. Learn more of why Trek is a Great Place to Work: trekbikes.com/careers
Offices: 801 W. Madison St, Waterloo, WI 53594, US · 2480 Shattuck Ave, Berkeley, California 94704, US · 180 c Alamo Plaza, Alamo, California 94507, US · 4060 E Main St, Ventura, California 93003, US · 5750 Fishers Ln, Rockville, Maryland 20852, US
