Winter Garden, Florida, United States · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Customer Service, Bicycle Maintenance, Communication, Leadership, Problem Solving
Haryana, India · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Java, Spring, Hybris, Restful Web Services, Oauth2
Jacksonville Beach, Florida, United States · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Retail Management, Leadership, KPI Analysis, Profit & Loss Statements, Budgeting
Waterloo, Wisconsin, United States · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Problem Solving, Verbal Communication, Written Communication, Relationship Building, Organizational Skills
Oakland, California, United States · On-site
$70k–$80k/yr
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Retail Management, KPI Analysis, Profit & Loss Statements, Budgeting, Team Leadership
Lawrence, Kansas, United States · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Bicycle Servicing, Customer Service, Troubleshooting, Communication, Leadership
Lawrence, Kansas, United States · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Leadership, Communication, Workflow Management, Staffing, KPI Tracking
Slovenia · Remote OK
A bit about us Trek is an awesome place to work! We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. Job Description The Role Position: R…
Skills: Retail Marketing, Customer Service, Account Management, Campaign Coordination, B2B Marketing
Milton Keynes, England, United Kingdom · Hybrid
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Retail Marketing, Customer Service, Account Management, Slovenian Language, English Language
Atascocita, Texas, United States · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Leadership, Communication, Staffing Management, KPI Tracking, Customer Service
Croatia · Remote OK
A bit about us Trek is an awesome place to work! We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. Job Description The Role: Position: …
Skills: Sales, Business Development, Relationship Building, Market Research, Product Training
Wantirna South, Victoria, Australia · On-site
Come and be a part of the Trek Family, where we build only products we love, provide incredible hospitality, and change the world—one bike at a time. Are you ready to take the next step in your career and work with your …
Skills: Bike Repair, Troubleshooting, Bike Assembly, Technical Support, Customer Service
San Antonio, Texas, United States · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Customer Service, Bicycle Repair, Troubleshooting, Communication, Attention To Detail
Johnson Creek, Wisconsin, United States · On-site
$22/hr–$28/hr
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Bicycle Assembly, Bicycle Tuning, E-bike System Troubleshooting, Technical Problem Solving, Precision Adjustment
Williamsburg, Virginia, United States · On-site
$16/hr–$21/hr
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Customer Service, Bicycle Repair, Troubleshooting, Communication, Leadership
Waterloo, Wisconsin, United States · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Custom Paint Application, Airbrush Maintenance, Paint Mixing, Surface Preparation, Quality Inspection
Houston, Texas, United States · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Operations Management, Staffing, KPI Management, Customer Service, Leadership
Czechia · Remote OK
A bit about us Trek is an awesome place to work! We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. Job Description The Role: Position: …
Skills: Customer Relationship Management, Order Management, Warranty Claim Processing, English Fluency, Czech Fluency
Milton Keynes, England, United Kingdom · Hybrid
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: English Fluency, Czech Fluency, Slovak Fluency, Customer Relationship Management, Order Management
Shawnee, Kansas, United States · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Bicycle Assembly, Quality Inspection, Inventory Management, Point Of Sale (POS) Practices, Scheduling
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The role involves troubleshooting and servicing various types of bicycles and installing accessories for customers. Additionally, the advisor acts as the face of the department and supports the Service Manager in maintaining customer relationships.
Candidates should possess strong hospitality and communication skills with a willingness to learn bicycle service methods. Self-motivation, a team-focused mentality, and attention to detail are highly valued over prior shop experience.
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
As a Trek Service Technician/Advisor, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You’ll also be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly. This role closely supports the Service Manager. When the Service Manager is not available, you are the face of the department to customers.
We’re looking for a teammate with stellar customer service chops and a willingness to learn. Because you’ll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving.
• Flexible and fun company culture
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• Employee discounts on all product
• Deep partner retail discounts
We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish
Ride bikes. Have fun. Feel good.
Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are. At Trek, there's only one standard you have to meet - love. Learn more of why Trek is a Great Place to Work: trekbikes.com/careers
Offices: 801 W. Madison St, Waterloo, WI 53594, US · 2480 Shattuck Ave, Berkeley, California 94704, US · 180 c Alamo Plaza, Alamo, California 94507, US · 4060 E Main St, Ventura, California 93003, US · 5750 Fishers Ln, Rockville, Maryland 20852, US
Ride bikes. Have fun. Feel good.
Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are. At Trek, there's only one standard you have to meet - love. Learn more of why Trek is a Great Place to Work: trekbikes.com/careers
Offices: 801 W. Madison St, Waterloo, WI 53594, US · 2480 Shattuck Ave, Berkeley, California 94704, US · 180 c Alamo Plaza, Alamo, California 94507, US · 4060 E Main St, Ventura, California 93003, US · 5750 Fishers Ln, Rockville, Maryland 20852, US
