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Skills: Customer Service, Communication, Active Listening, Foreign Exchange Processing, Relationship Building
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Come work for Travelex, the world’s largest foreign exchange company! Founded in 1976, Travelex has over 1,100 stores across the globe. We are passionate about retail and travel, but most importantly, we pride ourselves …
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Part-time
Private Medical Insurance, Dental Insurance, Critical Illness Insurance, Discounted Health Checks, Wellness Screenings, Wellbeing Support Programmes
Posted 30d ago
~26 hrs/week
Responsibilities
The role involves welcoming customers and providing expert advice on travel money products and services. Responsibilities include accurately processing foreign exchange transactions and online orders in a fast-paced environment.
Requirements
Candidates should be great communicators with a passion for customer service and a positive, can-do attitude. A team player who is eager to learn and grow within the company is required.
Full job description
Travel Money Advisor – Tesco Travel Money
Location: Stratford Upon Avon
Hours: 26 per week
Pay: £13.50 per hour + monthly bonus
Contract:Permanent, Part Time
Note: We could potentially offer a range of other hours so feel free to still apply even if advertised hours do not suit you.
A job where you can grow, connect, and make a real impact
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves
Welcoming customers, building relationships and delivering fantastic customer service.
Understanding what matters most to each customer and helping them with their travel money needs
Putting your training into action and offering expert advice on our products and services.
Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
Working together as a team driving performance, delivering excellence and celebrating success together.
Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for
A great communicator who has a passion for great customer service.
Someone who actively listens to understand our customer needs and create a fantastic customer experience.
A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you
✅ Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
🧘 Wellbeing support: Programmes to help with physical, mental, and financial wellness.
️ Bravo Benefits: Discounts across retail, travel, and lifestyle.
Flexible shifts: Patterns to suit different lifestyles, with overtime available
25 days holiday + bank holidays (pro-rata): With options to sell days and earn more over time
Monthly bonus: Earn extra when you hit your targets
Pension plan: With Scottish Widows
Career development: Access to training, learning pathways, and internal opportunities to grow
What happens next
Once you apply, here’s what to expect:
Application review – Our team will take a look and get in touch if your experience matches what we’re looking for Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding
About Travelex
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
Ready to apply?
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Our mission is to simplify our customers' access to international money, however and whenever.
Industry
Financial Services
Company size
1,001-5,000 employees
Headquarters
Peterborough, London
LinkedIn followers
143,211
Total funding
$110M
Founded in 1976 Travelex has grown to become one of the market leading specialist providers of foreign exchange products, solutions and services, operating across the entire value chain of the foreign exchange industry in more than 20 countries. We have developed a growing network of over 1,550 sites, including stores and ATMs, in some of the world’s top international airports and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centres.
Travelex has built a growing online and mobile foreign exchange platform, and we also process and deliver foreign currency orders for major banks, travel agencies and hotels worldwide. In addition, we source and distribute large quantities of foreign currency banknotes for customers on a wholesale basis - including for central banks and international financial institutions. We also offer a range of remittance and international money transfer products around the world.
Offices: Worldwide House, Peterborough, London PE3 6SB, GB
Foreign ExchangeTravel Moneyand Foreign Bank PaymentsFinanceEnterprise SoftwareTourismFinTechB2BVirtual CurrencyCompliance
Our mission is to simplify our customers' access to international money, however and whenever.
Industry
Financial Services
Company size
1,001-5,000 employees
Headquarters
Peterborough, London
LinkedIn followers
143,211
Total funding
$110M
Founded in 1976 Travelex has grown to become one of the market leading specialist providers of foreign exchange products, solutions and services, operating across the entire value chain of the foreign exchange industry in more than 20 countries. We have developed a growing network of over 1,550 sites, including stores and ATMs, in some of the world’s top international airports and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centres.
Travelex has built a growing online and mobile foreign exchange platform, and we also process and deliver foreign currency orders for major banks, travel agencies and hotels worldwide. In addition, we source and distribute large quantities of foreign currency banknotes for customers on a wholesale basis - including for central banks and international financial institutions. We also offer a range of remittance and international money transfer products around the world.
Offices: Worldwide House, Peterborough, London PE3 6SB, GB
Foreign ExchangeTravel Moneyand Foreign Bank PaymentsFinanceEnterprise SoftwareTourismFinTechB2BVirtual CurrencyCompliance