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Jobs at Tidewater Finance Company (Now Hiring) — 3 open

Tidewater Finance Company logoTidewater Finance Company

SALES HOSTESS ADMIN

Virginia Beach, Virginia, United States · On-site

$13/hr

Entry level

On-Site Greeter / Sales Concierge Department: Sales – Coastal Club Reports To: Sales Manager Position Summary The On-Site Greeter/Sales Concierge serves as the first point of contact for prospective homebuyers visi…

Skills: Customer Service, Hospitality, CRM Systems, Administrative Support, Communication Skills

Tidewater Finance Company logoTidewater Finance Company

Director Of Marketing

Virginia Beach, Virginia, United States · On-site

$110k–$130k/yr

Senior+

The Director of Marketing is a senior leadership role responsible for developing and executing the comprehensive marketing strategy for Chesapeake Homes. This position owns brand positioning, demand generation, digital p…

Skills: Strategic Leadership, Brand Positioning, Demand Generation, Digital Marketing Strategy, Budget Management

Tidewater Finance Company logoTidewater Finance Company

ACCOUNTING MANAGER

Virginia Beach, Virginia, United States · On-site

$90k–$110k/yr

Senior

Job Summary The Accounting Manager is responsible for leading the day-to-day accounting operations of Chesapeake Homes while ensuring the accuracy, integrity, and timeliness of financial reporting. This position plays a …

Skills: Financial Reporting, Month-end Close, General Ledger Management, Balance Sheet Reconciliation, Job Costing

Tidewater Finance Company logo

SALES HOSTESS ADMIN

Tidewater Finance Company

Virginia Beach, Virginia, United States • On-site

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Entry level

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  • $13/hr
  • Full-time
  • high school
  • Posted 14d ago
  • ~40 hrs/week

Responsibilities

Acts as the first point of contact for prospective homebuyers, managing guest registration and providing high-quality hospitality. Supports the sales team through administrative tasks and ensures the Welcome Center and model homes are presentation-ready.

Requirements

Requires a high school diploma or equivalent, with a preference for one year of experience in customer service, hospitality, or new home sales. Candidates must possess strong communication skills and be comfortable using CRM technology.

Full job description

On-Site Greeter / Sales Concierge

Department: Sales – Coastal Club
Reports To: Sales Manager

Position Summary

The On-Site Greeter/Sales Concierge serves as the first point of contact for prospective homebuyers visiting Coastal Club. This individual creates an exceptional first impression by providing outstanding hospitality, managing guest registration, supporting the sales team, and ensuring the Welcome Center and model homes are presentation-ready. The role is instrumental in delivering a seamless customer experience while supporting sales operations and community events.

Customer Experience

  • Welcome every visitor in a warm, professional, and engaging manner.
  • Register all visitors accurately in the CRM system.
  • Conduct initial discovery conversations before introducing prospects to a Sales Consultant.
  • Offer refreshments and provide community maps, brochures, and sales materials.
  • Maintain a welcoming, professional atmosphere.

Sales Support

  • Coordinate customer handoffs to Sales Consultants.
  • Assist with appointment scheduling and calendar management.
  • Prepare and maintain sales collateral, pricing sheets, and community information.
  • Support CRM data entry and record accuracy.
  • Assist with administrative and follow-up activities.

Community & Model Home Presentation

  • Prepare the Welcome Center each day (lights, refreshments, coffee, cleanliness, music, etc.).
  • Monitor inventory of hospitality supplies and marketing materials.
  • Walk model homes daily to ensure presentation standards.
  • Report maintenance, housekeeping, landscaping, or safety concerns promptly.

Community Knowledge

  • Maintain knowledge of community amenities, homesites, floor plans, schools, shopping, dining, and local attractions.
  • Answer general community questions before introducing prospects to the Sales Consultant.

Events & Administrative Support

  • Support community events, Realtor events, grand openings, and customer appreciation events.
  • Process mail, packages, filing, copying, and other administrative duties.
  • Assist with special projects assigned by Sales Management.

Qualifications

  • High School Diploma or equivalent required.
  • One year of customer service, hospitality, administrative, retail, or new home sales experience preferred.
  • CRM experience is a plus.

Required Skills & Competencies

  • Exceptional customer service and hospitality mindset.
  • Professional appearance and communication skills.
  • Strong organizational and multitasking abilities.
  • Detail-oriented with excellent follow-through.
  • Comfortable learning technology and CRM systems.
  • Positive, energetic, solution-oriented attitude.

Physical Requirements

  • Ability to sit or stand for extended periods.
  • Ability to walk between the Welcome Center and model homes.
  • Ability to lift up to 25 pounds.
  • Ability to operate standard office equipment.

Key Success Measures

  • Exceptional first impression for every visitor.
  • Accurate customer registrations.
  • Presentation-ready Welcome Center and model homes.
  • Outstanding support for Sales Consultants and customer experience.

Related keywords

CRMSales ConciergeHospitalityNew Home SalesCustomer ExperienceLead RegistrationModel Home PresentationSales CollateralAdministrative SupportReal EstateGuest RelationsCommunity Knowledge

About Tidewater Finance Company

LinkedInVisit site
Industry
Financial Services
Company size
201-500 employees
Founded
1992
Headquarters
Virginia Beach, VA
LinkedIn followers
2,383

Tidewater Finance Company was established in 1992 and is proud to serve as a leading choice among companies offering alternative financing options. We offer indirect consumer auto financing. Our operation center is located in Virginia Beach, Virginia and we service over 800 automobile dealers throughout the United States. Our dedicated employees work with our dealers and customers providing them with the highest level of customer service.

Offices: 6520 Indian River Road, Virginia Beach, VA 23464, US

Subprime LendingAlternate FinancingSubprime Auto LendingAutomobile FinancingConsumer Financingand Indirect FinancingFinancial ServicesVenture Capital
View all jobs at Tidewater Finance Company

About Tidewater Finance Company

LinkedInVisit site
Industry
Financial Services
Company size
201-500 employees
Founded
1992
Headquarters
Virginia Beach, VA
LinkedIn followers
2,383

Tidewater Finance Company was established in 1992 and is proud to serve as a leading choice among companies offering alternative financing options. We offer indirect consumer auto financing. Our operation center is located in Virginia Beach, Virginia and we service over 800 automobile dealers throughout the United States. Our dedicated employees work with our dealers and customers providing them with the highest level of customer service.

Offices: 6520 Indian River Road, Virginia Beach, VA 23464, US

Subprime LendingAlternate FinancingSubprime Auto LendingAutomobile FinancingConsumer Financingand Indirect FinancingFinancial ServicesVenture Capital
View all jobs at Tidewater Finance Company

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