San Francisco, California, United States · On-site
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Skills: Catering, Event execution, Customer service, Inventory management, Problem solving
San Francisco, California, United States · On-site
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Skills: Warehouse management, Inventory control, Team leadership, Retail operations, Problem solving
San Francisco, California, United States · On-site
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Skills: Food preparation, Kitchen sanitation, Inventory management, Manual dexterity, Communication skills
San Francisco, California, United States · On-site
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Skills: Catering sales, Event planning, Communication, Negotiation, Organizational skills
San Francisco, California, United States · On-site
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Skills: Food preparation, Safe food handling, Customer service, Problem solving, Communication
San Francisco, California, United States · On-site
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Skills: Interpersonal skills, Communication skills, Problem solving, Decision making, Organization
San Francisco, California, United States · On-site
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Skills: Interpersonal skills, Communication skills, Teamwork, Customer service, POS systems
Colorado Springs, Colorado, United States · On-site
$16/hr–$17/hr
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Skills: Dishwashing, Sanitation, Kitchen maintenance, Waste management, Cleaning
Colorado Springs, Colorado, United States · On-site
$17/hr–$18/hr
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Skills: Food preparation, Food safety, Customer service, Communication, Problem solving
Milwaukee, Wisconsin, United States · On-site
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Skills: Retail Management, Visual Merchandising, Leadership, Team Building, Inventory Control
Buffalo, New York, United States · On-site
$18/hr–$18/hr
SSA Group at the Buffalo Zoo is looking for Retail Supervisors for the zoo gift shop! Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that le…
Skills: Leadership, Team management, Customer service, Inventory control, Cash handling
Buffalo, New York, United States · On-site
$16/hr–$16/hr
SSA Group at the Buffalo Zoo is looking for Retail Associates for the zoo gift shop! Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that lea…
Skills: Customer service, Communication skills, Interpersonal skills, Teamwork, POS systems
Chicago, Illinois, United States · On-site
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Skills: Cashiering, Customer service, Merchandising, Inventory management, Crowd management
Norwalk, Connecticut, United States · On-site
Catering Associate Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admission…
Skills: Customer service, Event setup, Inventory management, Problem solving, Communication
Denver, Colorado, United States · On-site
$70k–$80k/yr
SSA Group at the Denver Zoo is looking for a talented Executive Sous Chef to join our team! All applications should be submitted within 7-days following posting of the job; applications will be prioritized based upon tim…
Skills: Culinary management, Staff training, Menu planning, Inventory management, Food safety
Atlanta, Georgia, United States · On-site
$67k–$70k/yr
SSA Group at Zoo Atlanta is looking for a talented Director of Food Service Operations to join our team! All applications should be submitted within 7-days following posting of the job; applications will be prioritized b…
Skills: Operations management, Financial management, Team leadership, Inventory management, Budgeting
Columbia, South Carolina, United States · On-site
$12/hr–$15/hr
The SSA Group is looking for talented and friendly cooks to join our Food & Beverage team at Riverbanks Zoo & Garden. Experience the thrill of working at one of Columbia's top attractions! Flexible hours Zoo Membership M…
Skills: Food preparation, Safe food handling, Customer service, Communication skills, Problem solving
Honolulu, Hawaii, United States · On-site
Food Service Associate Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admis…
Skills: Interpersonal skills, Communication skills, Problem solving, Decision making, Organization
Honolulu, Hawaii, United States · On-site
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Skills: Cash handling, Administrative support, Supervision, Communication skills, Problem solving
Oakland, California, United States · On-site
$28/hr–$33/hr
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Skills: Catering, Event service, Customer service, Communication, Problem solving
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The Catering Associate is responsible for delivering memorable guest experiences through efficient event setup, execution, and breakdown. They must also manage product inventory, resolve guest complaints, and maintain a clean and organized work environment.
Candidates should possess strong interpersonal and communication skills, along with the ability to perform strenuous manual labor such as lifting 35lbs. Flexibility to work varied hours, including nights, weekends, and holidays, is required for this role.
Who are we:
At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters.
Whether you're looking for your first job, building your career, or bringing years of experience to a new role, you'll be part of a team that values your ideas, supports your growth, and encourages you to make an impact. More than 54% of our leaders are promoted from within, reflecting our commitment to investing in people and creating opportunities to succeed.
Catering Associate
Who are we:
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.
We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
Position Title: Catering Associate
Reports to: Catering Supervisor(s) and Catering Operations Manager
Responsibilities
Oversee quality, product levels and inventory of product.
Fulfill guest’s needs quickly and efficiently as well as resolve complaints effectively.
Meet expectations of proper setup, execution, breakdown, and cleanup of each catered event.
Execute back of the house, front of the house and side work duties for overall productivity of banquet events as assigned.
Ability to express knowledge of menus, food presentation, and food service techniques with guest service in mind.
Perform strenuous manual labor as required (equipment storage, event setup, tear down of tables and chairs).
Support placement, movement and storage of rental orders, buffet cards, and catering items.
Support Catering Supervisor(s) and Catering Operations Manager with problems during events and provide creative solutions.
Maintain a friendly and approachable attitude towards the client, guests, and staff.
Communicate clearly and openly with leaders for overall success.
Display a sense of urgency at all times.
Uphold a professional appearance and mannerism.
Maintain a clean, safe, and organized work environment.
Perform other tasks as deemed necessary.
Maintain a clean, safe and organized work environment.
Uphold and demonstrate a complete understanding of company policies and procedures.
Job Requirements
Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager and HQ personnel.
Excelled problem solving/decision making skills combined with the ability to be organized.
Demonstrates the ability to remain flexible in a fast-paced environment.
Operate all equipment necessary to perform job duties.
Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above; accommodation upon request, please communicate directly with hiring manager.
Ability to work varied hours/days, including nights, weekends and holidays, as needed.
IDEA + Belonging
Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units
Focuses on removing barriers and empowering growth and opportunity for team members at all levels
Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary
Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back
Previous Experience
Catering and/or event industry experience a plus.
All educational backgrounds are eligible.
This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The General Manager reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Compensation and Benefits
Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.
SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.
We accept applications for this position on a rolling basis. Apply anytime at thessagroup.com. Applications are reviewed as received, and the position remains open until filled.
SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.
Your Mission. Together.
Rooted in family and relationships, SSA Group activates ticketing, culinary, and retail merchandise moments between the experiences at cultural attractions across the United States. Founded almost 50 years ago, SSA is based in Denver, Colorado, partners with approximately 99 cultural attractions and serves well over 52 million families annually. SSA Group is an industry leader in delivering an innovative suite of products and revenue-driving services. Built by family for families, our operational models are powered by exceptional results and continuously reshaped to align with changing consumer expectations. Our motto is, “Your Mission. Together”
Offices: 4624 Central Park Blvd, Denver, CO 80238, US
Your Mission. Together.
Rooted in family and relationships, SSA Group activates ticketing, culinary, and retail merchandise moments between the experiences at cultural attractions across the United States. Founded almost 50 years ago, SSA is based in Denver, Colorado, partners with approximately 99 cultural attractions and serves well over 52 million families annually. SSA Group is an industry leader in delivering an innovative suite of products and revenue-driving services. Built by family for families, our operational models are powered by exceptional results and continuously reshaped to align with changing consumer expectations. Our motto is, “Your Mission. Together”
Offices: 4624 Central Park Blvd, Denver, CO 80238, US
