SERVER – CATERING For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culi…
Skills: Interpersonal skills, Communication skills, Problem solving, Decision making, Organization
Food Service Runner Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissio…
Skills: Communication, Problem solving, Decision making, Organization, Flexibility
Food Service Cook Looking for open availability (Weekday and weekends) Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to…
RETAIL SUPERVISOR Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions…
Skills: Leadership, Team building, Inventory control, Cash handling, Customer service
Retail Associate Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions,…
Skills: Customer service, Retail operations, Cash handling, Merchandising, Communication skills
SSA Group at Pittsburgh Zoo & Aquarium is looking for a talented Catering & Events Operations Manager to join our team! All applications should be submitted within 7-days following posting of the job; applications will b…
Your Next Adventure Starts Here! Become part of the Zoo Miami Retail Team, where you'll capture smiles, create memorable guest experiences, and help guests take home lasting memories. SSA Group is launching a new Photo E…
Skills: Customer service, Sales, Photography, Cash handling, POS systems
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Skills: Contact center operations, Guest service, Communication skills, Interpersonal skills, Service recovery
Office Associate Who are we: SSA Group works with zoos, aquariums, museums, and other cultural attractions, integrating dining, retail, admissions, and more. We increase revenue opportunities for partners across the Unit…
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Skills: Catering, Event management, Customer service, Inventory management, Problem solving
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Skills: Cash handling, Point of sale, Customer service, Communication skills, Problem-solving
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Washington, District of Columbia, United States · On-site
Entry level
SERVER – CATERING (ON Call) For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admiss…
Skills: Catering, Event service, Customer service, Food presentation, Communication
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Skills: Interpersonal skills, Communication skills, Problem solving, Decision making, Organization
Catering Associate Part Time Gig Work This is Part time gig work for setting up catering events at the Louisville Zoo. The job will be set up, break down, and serving during catering events. There can be as little as zer…
Skills: Catering, Event setup, Event breakdown, Food service, Customer service
Food Service Cook Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions…
Skills: Food preparation, Food safety, Customer service, Communication, Problem solving
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Food Service Cook Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions…
The catering server is responsible for serving guests according to requested styles, maintaining menu knowledge, and ensuring high-quality event execution. They must also perform manual labor tasks such as equipment setup, breakdown, and maintaining a clean, organized work environment.
Requirements
Candidates should possess strong interpersonal and communication skills with the ability to work in a fast-paced, physical environment. Previous experience in the catering or event industry is considered a plus.
Full job description
SERVER – CATERING
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.
We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities
Reports to: Catering Supervisor(s) and Catering Manager(s)
Responsibilities
With direction of supervisors and/or managers, serve guests according to the requested serving style.
Communicate with expos and kitchen staff to ensure orders are correct.
Remains knowledgeable of all menu items and dietary/allergy information for sharing with guests.
Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest an client.
Oversee quality, product levels and inventory of product.
Fulfill guest’s needs quickly and efficiently as well as resolve complaints effectively.
Meet expectations of proper setup, execution, breakdown, and cleanup of each catered event.
Execute back of the house, front of the house and side work duties for overall productivity of banquet events as assigned.
Ability to express knowledge of menus, food presentation, and food service techniques with guest service in mind.
Perform strenuous manual labor as required (equipment storage, event setup, tear down of tables and chairs).
Support placement, movement and storage of rental orders, buffet cards, and catering items.
Support Catering Supervisor(s) and Catering Operations Manager with problems during events and provide creative solutions.
Maintain a friendly and approachable attitude towards the client, guests, and staff.
Communicate clearly and openly with leaders for overall success.
Display a sense of urgency at all times.
Uphold a professional appearance and mannerism.
Maintain a clean, safe, and organized work environment.
Perform other tasks as deemed necessary.
Maintain a clean, safe and organized work environment.
Uphold and demonstrate a complete understanding of company policies and procedures.
IDEA + Belonging
Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.
Job Requirements
Strong interpersonal and communication skills.
Exceptional problem solving/decision making skills combined with the ability to be organized.
Demonstrates the ability to remain flexible in a fast-paced environment.
Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.
Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
Ability to work varied hours/days, including nights, weekends and holidays, as needed.
Previous Experience
Catering and/or event industry experience a plus.
This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The General Manager reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
Compensation and Benefits
Eligible for overtime pay.
On-Demand Pay Program: Get access to a portion of earned wages before payday.
Meal Plan & Employee Discounts at applicable locations.
Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
Tuition Discount through Partnership College.
Up to 8 hours of Bereavement Leave
Holiday pay of1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.
Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.
Locations include:Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.
SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.
We accept applications for this position on a rolling basis. Apply anytime at thessagroup.com. Applications are reviewed as received, and the position remains open until filled.
Rooted in family and relationships, SSA Group activates ticketing, culinary, and retail merchandise moments between the experiences at cultural attractions across the United States. Founded almost 50 years ago, SSA is based in Denver, Colorado, partners with approximately 99 cultural attractions and serves well over 52 million families annually. SSA Group is an industry leader in delivering an innovative suite of products and revenue-driving services. Built by family for families, our operational models are powered by exceptional results and continuously reshaped to align with changing consumer expectations. Our motto is, “Your Mission. Together”
Offices: 4624 Central Park Blvd, Denver, CO 80238, US
Rooted in family and relationships, SSA Group activates ticketing, culinary, and retail merchandise moments between the experiences at cultural attractions across the United States. Founded almost 50 years ago, SSA is based in Denver, Colorado, partners with approximately 99 cultural attractions and serves well over 52 million families annually. SSA Group is an industry leader in delivering an innovative suite of products and revenue-driving services. Built by family for families, our operational models are powered by exceptional results and continuously reshaped to align with changing consumer expectations. Our motto is, “Your Mission. Together”
Offices: 4624 Central Park Blvd, Denver, CO 80238, US