Springfield, Missouri, United States · On-site
$15/hr–$15/hr
SSA Group at Wonders of Wildlife in Springfield, MO is looking for talented individuals to join our team in the Gift Shop here at the Aquarium. Retail Associate Who are we: For more than 50 years, SSA has partnered with …
Skills: Interpersonal Communication, Teamwork, POS Systems, Microsoft Excel, Cash Handling
Powell, Ohio, United States · On-site
SERVER – CATERING For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culi…
Skills: Guest Service, Catering, Event Setup, Communication Skills, Problem Solving
Cincinnati, Ohio, United States · On-site
$22/hr–$24/hr
Administrative Operations Manager Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring tog…
Skills: Administrative Management, Cash Handling, Financial Management, Personnel Supervision, Payroll Management
Miami, Florida, United States · On-site
$14/hr–$15/hr
Food Service Associate Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admis…
Skills: Interpersonal Skills, Communication Skills, Problem Solving, Decision Making, Organization
Washington, District of Columbia, United States · On-site
$78k–$84k/yr
SSA Group at Museum of the Bible is looking for a talented Executive Sous Chef to join our team! All applications should be submitted within 7-days following posting of the job; applications will be prioritized based upo…
Skills: Culinary Leadership, Menu Planning, Food Cost Control, Staff Training, Inventory Management
Litchfield Park, Arizona, United States · On-site
Position Title: Food Service Supervisor Reports to: Food Service Operations Manager(s) Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing…
Skills: Leadership, Food Safety, Inventory Management, Staff Supervision, Customer Service
Salt Lake City, Utah, United States · On-site
$16/hr–$17/hr
Food Service Cook Want to work at the wildest place in town? SSA Group at Utah's Hogle Zoo is looking for creative and friendly Food Service Cooks to join our team! Who are we: For more than 50 years, SSA has partnered w…
Skills: Food Preparation, Safe Food Handling, Guest Service, Problem Solving, Communication Skills
Powell, Ohio, United States · On-site
$11/hr–$11/hr
Food Service Bartender Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admis…
Skills: Bartending Techniques, Guest Service, Inventory Management, Problem Solving, Communication Skills
Rochester, New York, United States · On-site
$19/hr–$21/hr
Position Title: Assistant Guest Experience Manager Reports to: Guest Experience Manager Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freein…
Skills: Leadership, Interpersonal Communication, Problem Solving, POS Systems, Cash Handling
West Palm Beach, Florida, United States · On-site
Bring Your Talent To Our Team!!! The SSA Group at the Palm Beach Zoo is curently hiring a Customer Service Oriented Food Service Associate. $14/Hour + Exclusive Perks Why Work With Us? Hourly, Non-Exempt: $14/hour Early …
Skills: Customer Service, Food Preparation, Food Safety, Communication Skills, Problem Solving
Tampa, Florida, United States · On-site
$23/hr–$24/hr
EVENT SALES COORDINATOR The Event Sales Coordinator will be responsible for all school group meals, birthday parties and the detailing and coordination of events passed on by the Catering & Events Sales Team. The Coordin…
Skills: Event Planning, Catering Sales, BEO Execution, Client Communication, Financial Management
San Diego, California, United States · On-site
Food Service Associate Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admis…
Skills: Interpersonal Communication, Cash Handling, Problem Solving, Decision Making, Organization
Littleton, Colorado, United States · On-site
$20/hr–$21/hr
Food Service Cook Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions…
Skills: Food Preparation, Safe Food Handling, Guest Service, Problem Solving, Communication Skills
Lakewood, Colorado, United States · On-site
$20/hr–$21/hr
Food Service Cook Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions…
Skills: Food Preparation, Safe Food Handling, Guest Service, Problem Solving, Communication Skills
Milwaukee, Wisconsin, United States · On-site
$18/hr–$20/hr
We're Hiring: Jr. Sous Chef SSA Group at the Milwaukee County Zoo is seeking an experienced Jr. Sous Chef to join our culinary team. This position is ideal for a culinary professional who is ready to take the next step i…
Skills: Culinary Leadership, Kitchen Operations Management, Food Safety, Inventory Management, Staff Training
Milwaukee, Wisconsin, United States · On-site
$17/hr–$19/hr
We're Hiring: Prep Cook SSA Group at the Milwaukee County Zoo is looking for a dedicated Prep Cook to join our culinary team! If you enjoy working in a fast-paced environment, take pride in preparing quality food, and wa…
Skills: Food Preparation, Knife Skills, Sanitation Guidelines, Inventory Management, Kitchen Safety
Milwaukee, Wisconsin, United States · On-site
$17/hr–$19/hr
SSA Group at the Milwaukee County Zoo is looking for an experienced Lead Cook to join our culinary team. We're seeking candidates who thrive in a fast-paced environment and have experience leading by example in high-volu…
Skills: Culinary Leadership, Food Safety Standards, High-Volume Kitchen Management, Team Training, Inventory Management
Milwaukee, Wisconsin, United States · On-site
$23/hr–$25/hr
SSA Group at the Milwaukee County Zoo is looking for a talented Catering & Event Coordinator to join our team! If you have a passion for hospitality, event planning, and creating memorable guest experiences, we'd love to…
Skills: Event Planning, Catering Sales, Client Relationship Management, Budget Management, Negotiation
Milwaukee, Wisconsin, United States · On-site
$17/hr–$18/hr
Join the Team Behind the Scenes at the Milwaukee County Zoo! SSA Group is hiring a Warehouse Supervisor to help keep our operation moving. If you enjoy leading a team, staying organized, and making an impact every day, w…
Skills: Team Leadership, Inventory Control, Warehouse Management, Problem Solving, Communication Skills
Cincinnati, Ohio, United States · On-site
$16/hr–$17/hr
Event Sales Associate Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admiss…
Skills: Event Planning, BEO Execution, Client Communication, Upselling, Financial Management
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Provide efficient guest service and maintain a clean, organized retail environment in the gift shop. Responsibilities include stocking merchandise, managing cash drawers, and utilizing suggestive selling to maximize sales.
Candidates must have strong communication skills and the ability to work in a fast-paced team environment. Physical requirements include standing for long periods and lifting boxes between 10-35 lbs.
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey. Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
Position Title: Retail Associate
Reports to: Retail Supervisor(s), Assistant Retail Operations Manager, and Retail Operations Manager
Fulfill guest’s needs quickly and efficiently.
Inform retail leadership in a timely manner when item quantities are low or special request. Working with warehouse team to pull & fill items as necessary.
Relay relevant comments received from customers directly to supervisor.
Maintain a clean, safe and organized work environment.
Uphold company policies and procedures.
Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
Check and stock supplies in counter area, floor display, floor stands and cabinets neatly, accurately, and in a timely fashion.
Clean tables, chairs, equipment as needed.
Keep counter and floor in work or service area clean and free of debris.
Maintain balanced cash drawer as assigned.
Perform other related duties, tasks, and responsibilities as assigned from time to time.
Merchandise product to maximize sales.
Increase sales by promotional items or suggestive selling.
Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
Perform other tasks as deemed necessary.
Job Requirements
Strong interpersonal and communication skills.
Thrive in a team environment while having the ability to work independently and demonstrated flexibility in a fast-paced environment.
Demonstrated ability to understand and implement written and verbal instructions.
Computer knowledge and skill level basic POS systems, and excel.
Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
Ability to work varied hours/days, including nights, weekends and holidays, as needed.
Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units
Focuses on removing barriers and empowering growth and opportunity for team members at all levels
Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary
Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back
None required.
All education backgrounds eligible.
This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The Company reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.
SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.
Your Mission. Together.
Rooted in family and relationships, SSA Group activates ticketing, culinary, and retail merchandise moments between the experiences at cultural attractions across the United States. Founded almost 50 years ago, SSA is based in Denver, Colorado, partners with approximately 99 cultural attractions and serves well over 52 million families annually. SSA Group is an industry leader in delivering an innovative suite of products and revenue-driving services. Built by family for families, our operational models are powered by exceptional results and continuously reshaped to align with changing consumer expectations. Our motto is, “Your Mission. Together”
Offices: 4624 Central Park Blvd, Denver, CO 80238, US
Your Mission. Together.
Rooted in family and relationships, SSA Group activates ticketing, culinary, and retail merchandise moments between the experiences at cultural attractions across the United States. Founded almost 50 years ago, SSA is based in Denver, Colorado, partners with approximately 99 cultural attractions and serves well over 52 million families annually. SSA Group is an industry leader in delivering an innovative suite of products and revenue-driving services. Built by family for families, our operational models are powered by exceptional results and continuously reshaped to align with changing consumer expectations. Our motto is, “Your Mission. Together”
Offices: 4624 Central Park Blvd, Denver, CO 80238, US
