Birmingham, England, United Kingdom · On-site
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: System Diagnosis, Planned Preventative Maintenance, Customer Relationship Management, Technical Support, F-Gas Certification
Saint Louis County, Missouri, United States · Hybrid
$97k–$156k/yr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Project Management, Financial Management, Construction Management, HVAC Controls, Change Order Management
Niedernai, Grand Est, France · On-site
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Refrigeration, Air Conditioning, Electrical Systems, Hydraulic Networks, Aeration Networks
La Crosse, Wisconsin, United States · Hybrid
$73k–$102k/yr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Electrical Design, Schematic Development, Wiring Diagrams, 3D Wiring Harness Modeling, Bill of Materials Management
Richland County, South Carolina, United States · Hybrid
$67k–$93k/yr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Problem Solving, Technical Knowledge, Collaboration, Customer Support, Project Management
Noblesville, Indiana, United States · Hybrid
$85k–$119k/yr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Mechanical Design, Autodesk Inventor, PLM Software, Teamcenter, FMEA
Burr Ridge, Illinois, United States · Hybrid
$70k–$128k/yr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Cost Estimating, Project Bidding, HVAC Systems, Construction Methods, Mechanical Systems
Lexington, Kentucky, United States · Hybrid
$78k–$109k/yr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Electrical System Design, Control Panel Design, Component Selection, Electrical Wiring Design, Wire Harness Routing
Milwaukee, Wisconsin, United States · On-site
$18/hr–$26/hr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Building Automation, HVAC, Commissioning, Programming, Troubleshooting
Saint Louis County, Missouri, United States · Hybrid
$97k–$156k/yr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Project Management, Leadership, Communication, Financial Management, Construction Management
Florémont, Grand Est, France · On-site
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Logistics Operations
Mecklenburg County, North Carolina, United States · Hybrid
$56k–$101k/yr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Strategic Category Management, Negotiation, Supplier Relationship Management, Contract Lifecycle Management, Risk Management
Burr Ridge, Illinois, United States · Hybrid
$70k–$128k/yr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Cost estimating, HVAC systems, Project bidding, Procurement, Mechanical systems
Shah Alam, Selangor, Malaysia · On-site
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Technical Acumen, Microsoft Excel, ERP Systems, Order Management, Problem-Solving
Calgary, Alberta, Canada · Hybrid
$101k–$235k/yr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Strategic Selling, Financial Deal Structuring, Business Development, Customer Relationship Management, Energy Efficiency Consulting
Brussels, Brussels-Capital, Belgium · On-site
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Rental Management, Fleet Management, P&L Management, Business Development, Customer Relationship Management
China · On-site
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: VRF Solutions, HVAC System Design, Direct Sales, Market Intelligence, Customer Relationship Management
China · On-site
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: VRF Solutions, HVAC System Design, Direct Sales, Market Intelligence, Customer Relationship Management
Quebec, Quebec, Canada · On-site
$64k–$93k/yr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Customer Service, Sales, Problem Solving, Communication, HVAC Knowledge
Shah Alam, Selangor, Malaysia · On-site
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: HVAC, ACMV, Project Management, Communication, Negotiation
Birmingham, England, United Kingdom • On-site
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The Service Technician provides technical support and exceptional customer service to maintain plant and equipment under service contracts. Key duties include performing planned preventative maintenance, diagnosing system problems, and handling customer breakdowns.
Candidates must possess F-Gas certification, a valid UK driver's license, and proven experience in a field-based technician role. Proficiency in diagnostic software and the ability to work a standby schedule including weekends is required.
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Position Overview:
The Service Technician is responsible for providing exceptional customer service and technical support. This role plays a crucial role to deliver the highest standards of service in the most efficient manner to maintain customer plant and equipment as installed on site covered by our maintenance and service contract. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational technical processes. Seeking candidates from in or around the Dudley or Walsall and surrounding area.
Key Responsibilities:
Customer and Technical:
· Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits.
· Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.
· Build and maintain strong relationships with customers, acting as a trusted point of contact.
· Collaboration with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights.
Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
· Reporting and Analysis: Generate regular reports on completed invoiced work orders.
· Customer Relationship Management: Foster strong relationships with customers through exceptional customer service.
· Communications with supervisors, regions service managers and senior technicians, and customers on updates and to drive continuous improvement.
Internal Controls and Administration:
· Proven experience in service or field-based technician role.
· Strong knowledge of customer service principles.
· Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences
· Effective communication skills
· Analytical thinking and problem-solving abilities.
Skills and Capabilities:
· Proficient in using Microsoft Office Suite.
· UK Drivers licence as a company vehicle will be allocated
· Right to Work status confirmed for Country of application.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Thermo King pioneered transport refrigeration over 80 years ago, and today we continue innovating sustainable transport temperature control solutions with one goal in mind-improving quality of life for our customers.
Offices: 314 W 90th St, Bloomington, Minnesota, US
Thermo King pioneered transport refrigeration over 80 years ago, and today we continue innovating sustainable transport temperature control solutions with one goal in mind-improving quality of life for our customers.
Offices: 314 W 90th St, Bloomington, Minnesota, US
