Budapest, Central Hungary, Hungary · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description When you are part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innov…
Skills: Credit Management, Debt Collection, English Fluency, Spanish Fluency, Communication Skills
Kyiv, Ukraine · Remote OK
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as a Clinical Research Associate (Level II) – Make an Impact at the Forefront of Innovation! We have successfully supported the top…
Skills: Clinical Monitoring, ICH-GCP Guidelines, Risk-Based Monitoring, Root Cause Analysis, Site Management
Kingston, Ontario, Canada · Remote OK
$48k–$64k/yr
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Our Sales Representatives are responsible for the sales of research products and services within a defined territory. They maintain effecti…
Skills: Interpersonal Communication, Oral Communication, Written Communication, Presentation Skills, MS Office
Hillsboro, Oregon, United States · Remote OK
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable o…
Skills: Strategic Account Management, Business Development, Commercial Leadership, Relationship Management, Sales Forecasting
Waltham, Massachusetts, United States · On-site
$110k–$155k/yr
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our coll…
Skills: Compensation Analysis, Market Research, Advanced Excel, Data Visualization, Workday
Budapest, Central Hungary, Hungary · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mis…
Skills: Order to Cash, Process Mapping, Credit Management, Collections, Cash Applications
Taguig, Metro Manila, Philippines · Remote OK
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as a Site Payments Associate II - Make an Impact at the Forefront of Innovation As a Site Payments Associate II you will provides a…
Skills: Data Compilation, Financial Reporting, Contractual Compliance, Issue Resolution, Relationship Management
Sofia, Sofia-City, Bulgaria · Remote OK
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as a Process Optimization Specialist – Drive Operational Excellence At Thermo Fisher Scientific, you’ll discover meaningful work th…
Skills: Process Mapping, BPMN, Process Optimization, Data Analysis, GxP Compliance
Singapore, Singapore · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glas…
Skills: Installation, Troubleshooting, Preventive Maintenance, Calibration, Ultra-high Vacuum Systems
Bengaluru, Karnataka, India · Hybrid
Work Schedule Environmental Conditions Job Description Summarized Purpose: We are looking for a Senior Full Stack Developer to build production-ready web applications with React/Next.js, Node.js, JavaScript, AWS, AI-assi…
Skills: React/Next.js, Node.js, JavaScript, AWS, SQL
Suzhou, Jiangsu, China · On-site
Work Schedule Standard (Mon-Fri) Environmental Conditions Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description As part of the Thermo Fish…
Skills: Manufacturing Engineering, Process Optimization, Continuous Improvement, GMP, ISO Standards
Tokyo, Japan · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Executive Assistant to CFOは、CFO（最高財務責任者）の業務を円滑かつ効率的に推進するため、スケジュール管理、会議運営、社内外との調整、資料作成、出張手配、電子稟議システム（AAM）の管理・運用, プロジェクトマネージメントなど、幅広いエグゼクティブサ…
Skills: Executive Support, Calendar Management, Electronic Approval Systems, Stakeholder Management, Business Communication
Seoul, South Korea · Remote OK
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as a Senior Clinical Research Associate (Level I) – Make an Impact at the Forefront of Innovation We have successfully supported th…
Skills: Clinical Monitoring, ICH-GCP Guidelines, Risk-Based Monitoring, Root Cause Analysis, Site Management
Bogota, Capital District, RAP (Especial) Central, Colombia · Remote OK
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as a Project Manager - Make an Impact at the Forefront of Innovation The Project Manager serves as the Project Lead and primary spo…
Skills: Project Management, Financial Stewardship, Risk Identification, Issue Resolution, Cross-functional Team Leadership
Bogota, Capital District, RAP (Especial) Central, Colombia · Remote OK
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Job Description Global Study Lead – This position is a fully client-embedded role, dedicated to a leading bio-pharma company. Role Purpose:…
Skills: Clinical Study Management, Vendor Management, CRO Oversight, Budget Management, Risk Management
Highland Heights, Kentucky, United States · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description We are seeking an Associate Director, Quality Assurance to lead a team of QA professionals supporting the primary location of the Global Ce…
Skills: Quality Assurance Leadership, Regulatory Compliance, Audit Management, CAPA, Root Cause Analysis
Middletown, Virginia, United States · On-site
$15/hr–$21/hr
Work Schedule Third Shift (Nights) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nai…
Skills: Manufacturing, Good Manufacturing Practices (GMP), Visual Inspection, Basic Math, Counting
Vilnius, Vilnius County, Lithuania · On-site
$2k–$2k/mo
Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degreesF/-6degrees C, Fluctua…
Skills: Warehouse Management, Logistics, Inventory Control, Packaging, Forklift Operation
Pittsburgh, Pennsylvania, United States · On-site
Work Schedule First Shift (Days) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our coll…
Skills: Strategic Thinking, Market Development, Business Analytics, Customer Focus, Cross-Functional Collaboration
Mumbai City, Maharashtra, India · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office, Various outside weather conditions Job Description About Thermo Fisher Thermo Fisher Scientific Inc., founded in 1956, is a global leader in scientific di…
Skills: Transplant Diagnostics, HLA Testing, Business Development, Stakeholder Management, Technical Support
Budapest, Central Hungary, Hungary • Hybrid
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The representative is responsible for collecting debt from an allocated customer portfolio and managing end-to-end credit tasks, including credit limit calculations and approvals. They must proactively contact customers to ensure timely payments and collaborate with internal departments to resolve problem accounts.
Candidates must be fluent in English and Spanish, with proficiency in Microsoft Office and experience in troubleshooting transactional issues. A university degree in accounting or finance and knowledge of Portuguese or ERP software like SAP/Oracle are advantageous.
When you are part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
Position Summary:
The Credit & Collections Representative will be responsible for the collection of debt on an allocated portfolio of customers alongside the end-to-end credit management tasks, including the calculation, approval and maintenance of credit limits for new and established customer accounts, and where required, performing regular 'order hold' review and decision making.
The role would suit a candidate with excellent rapport building ability, strong verbal and written communication skills and the ability and passion to achieve critical metrics.
Responsibilities:
Perform checks and evaluate credit limits on new and existing customer accounts within the designated portfolio in line with company policy.
Carry out necessary procedures to place accounts on hold assigned accounts, and closely monitor them to ensure timely release of orders upon receipt of payment or appropriate evidence.
Liaise with other departments and communicate credit hold or block decisions to all relevant parties.
Update core systems manually to accurately reflect credit limits, hold status, etc.
Proactively contact customers, primarily by telephone, to ensure invoice processing and timely payments have been scheduled.
Plan and prioritise customer calls regularly to maximise collections on the largest open invoices.
Review customer accounts on a regular basis and make recommendations to the Team Leader to resolve complex accounts.
Engage with Sales, Customer Services and Team Leader to resolve problem accounts and determine when accounts should be placed on hold.
Log, review and monitor customer complaints by liaising with the relevant functions to ensure prompt resolution.
Allocate credits in consultation with Cash allocation team, Customer Services and customers.
Consistently meet assigned targets and fulfil Service Level Agreements (SLAs).
Ensure collection software is updated at all times with regards to actions taken, follow-ups needed, dispute reporting and most recent customer contact details.
Ensure the performance of all tasks is carried out in accordance with company policies, internal controls and Sarbanes-Oxley requirements.
Additional tasks may include:
Assist the cash application team where required (remittance request etc.).
Assist with the company’s e-invoicing process, if relevant.
Other additional duties or tasks may be assigned periodically by the Line Manager.
Skills & Qualifications Required:
Skills:
This position interacts with various levels of internal and external customers, and therefore effective and confident communication skills are required to effectively address issues, provide updates and lead successful customer negotiations.
Proven attention to detail and accuracy.
Demonstrated proficiency in collaborating effectively with a wide range of people to achieve common goals.
Comfortable in a fast-paced environment.
Strong organisational and time management skills to ensure prioritisation and timely completion of tasks and efficiency in handling multiple responsibilities simultaneously.
Problem-solving and analytical ability.
Qualifications and experience
Fluent in English and Spanish language knowledge are required.
Portuguese language knowledge is an advantage.
University or College degree / degree in accounting or finance is an advantage.
Proficiency in Microsoft Office software is required (Outlook, Excel, etc.).
Relevant software application proficiency is a plus (e.g., Oracle E1, SAP, CForia, etc.).
General credit control account administration experience is an advantage.
Previous experience in troubleshooting and resolving transactional issues and interacting effectively with both colleagues and customers is required.
About Thermo Fisher Scientific Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.
Offices: 168 Third Avenue, Waltham, MA, US
About Thermo Fisher Scientific Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.
Offices: 168 Third Avenue, Waltham, MA, US
