Nashville, Tennessee, United States · On-site
Join Synergy’s compassionate clinical services team as an RN Triage Specialist supporting our Hospice and Home Health patients during afterhours care. We are seeking an experienced, calm, and clinically strong registered…
Skills: Telephone Triage, Clinical Assessment, Symptom Management, Crisis Intervention, End Of Life Care
Auburn, Washington, United States · On-site
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Puget Sound Hospice of King County, WA is looking for an experienced: Weekend Hospice Registered Nurse (RN) – PRN Job Type: PRN on weekends Location: King County, WA Pay: $45–$60/hour DOE Join our hospice team as a PRN W…
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Fond du Lac, Wisconsin, United States · On-site
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Sumner, Washington, United States · On-site
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Tucson, Arizona, United States · On-site
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Tacoma, Washington, United States · On-site
$90k–$110k/yr
Puget Sound Home Health & Hospice – Recognized as One of the Best Companies to Work For in the West! Puget Sound Home Health & Hospice is expanding, and we are seeking an experienced Hospice RN After Hours RN to provide …
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Lebanon, Tennessee, United States · On-site
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Whittier, California, United States · On-site
$70k–$75k/yr
Whittier Glen Assisted Living is currently seeking a Business Office Manager to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families and our community. We a…
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Lake Havasu City, Arizona, United States · On-site
Come join us! River Valley proudly offers the best home health and hospice services and is an independently operated and locally run agency, serving our many communities since 2015. With a focus on client and community-c…
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Salt Lake City, Utah, United States · On-site
Our senior living community is currently seeking an Wellness Coordinator to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families, and our community. We are …
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Smyrna, Tennessee, United States · On-site
Job Title: Licensed Practical Nurse – LPN Job Location: Smyrna, TN Job Type: Full-Time We are looking for an LPN to join our Home Health team. Come make a difference in the Smyrna area and surrounding communities! At Bea…
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Jefferson City, Tennessee, United States · On-site
Job Title: Home Health Physical Therapist Job Location: Jefferson City area Job Type: Full Time We are looking for a Physical Therapist to join our Home Health team. Come make a difference in Jefferson City area and surr…
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Lewisville, Texas, United States · On-site
Our senior living community is currently seeking a Housekeeper to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families and our community. We are guided by o…
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Lewisville, Texas, United States · On-site
Our senior living community is currently seeking a Maintenance Supervisor to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families and our community. We are …
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Tacoma, Washington, United States · On-site
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Join Our Team as a Speech-Language Pathologist Pierce County | Full-time, Part-time or PRN Are you an experienced Speech-Language Pathologist who’s passionate about delivering exceptional care in a home health setting? A…
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Arlington, Washington, United States · On-site
Alpha Home Health & Hospice is hiring a full-time Home Health Registered Nurse (RN) for our North Snohomish County area (Marysville, Arlington, Stanwood, etc.) Home Health division! Benefits: $45 an hourSpecifically cons…
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Glendale, Arizona, United States · On-site
Our senior living community is currently seeking a Medication Aide to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families and our community. We are guided …
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Prescott, Arizona, United States · On-site
Join a Team That Puts YOU First! At The Pines Home Health and Hospice, we do things differently. Our philosophy is simple: our team comes first. When you feel supported, empowered, and valued, you deliver the kind of car…
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Eagle, Idaho, United States · Hybrid
We are building a World Class Service Center and invite you to join a team of people who are committed to a core objective of supporting life changing service and providing professional expertise to the operations and le…
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Goodlettsville, Tennessee, United States · On-site
Job Title: Registered Nurse Job Location: Goodlettsville, TN Job Shift: PRN We are looking for an RN to join our Home Health team. Come make a difference in the Goodlettsville, TN area and surrounding communities! At Bea…
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Nashville, Tennessee, United States • On-site
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Provide after-hours telephone triage, symptom management, and crisis support for Hospice and Home Health patients. Coordinate urgent care interventions and ensure seamless communication with the interdisciplinary team and field staff.
Requires an active RN license and 2-3 years of recent clinical experience in hospice, home health, ICU, or acute care. Must possess strong assessment skills and proficiency in EMR documentation.
Join Synergy’s compassionate clinical services team as an RN Triage Specialist supporting our Hospice and Home Health patients during afterhours care. We are seeking an experienced, calm, and clinically strong registered nurse to provide telephone triage, symptom management guidance, and crisis support during evenings, nights, weekends, and holidays. Your clinical judgment and empathy will play a vital role in ensuring patient comfort, safety, and continuity of care when it matters most.
About the Role
The RN Triage Specialist provides afterhours clinical support for Hospice and Home Health patients through timely telephone assessments and evidence based nursing guidance. This role ensures urgent patient needs are addressed promptly, appropriate interventions are initiated, and field staff or providers are engaged when necessary. The position requires strong assessment skills, sound decision making, and clear communication to support patients, families, and caregivers during nonbusiness hours.
Key Responsibilities
Telephone Triage & Clinical Assessment
Answer afterhours calls promptly and conduct thorough telephone assessments to determine patient needs.
Assess symptoms, pain levels, disease progression, medication concerns, and caregiver questions.
Provide immediate nursing guidance, comfort measures, and symptom management using approved clinical protocols.
Determine urgency and escalate care appropriately to on call field staff, physicians, or emergency services.
Hospice Specific Support
Educate and guide families on end of llife symptoms, comfort measures, positioning, and expected changes.
Support caregivers experiencing emotional distress, anxiety, or grief with reassurance and clear education.
Coordinate afterhours pronouncement procedures as required by agency policy and state regulations.
Home Health Specific Support
Assess changes in medical condition, post procedure complications, wound concerns, and medication reactions.
Provide guidance on selfcare, follow up actions, and signs requiring urgent skilled intervention.
Arrange urgent nursing visits when patient needs cannot be safely managed by phone.
Care Coordination & Communication
Document all triage interactions clearly and accurately in the EMR in real time.
Notify on call field staff and providers of urgent issues, new orders, or required interventions.
Communicate significant patient changes to the interdisciplinary team for next day follow up.
Ensure effective handoff to daytime clinical staff to support continuity of care.
Crisis Management & Safety
Assess and respond to emergent situations including uncontrolled symptoms, respiratory distress, falls, caregiver crisis, or medication errors.
Provide calm de-escalation and emotional support during high stress situations.
Activate emergency services when patient safety is at risk.
Qualifications
Required
Active, unrestricted Registered Nurse (RN) license.
Minimum of 2–3 years of recent clinical experience in hospice, home health, emergency, ICU, or acute care.
Strong clinical assessment, critical thinking, and independent decision making skills.
Excellent verbal communication skills, particularly in telephone based care.
Proficiency with EMR documentation and ability to chart efficiently in real time.
Ability to manage high call volume while maintaining clinical accuracy and compassion.
Preferred
Prior experience in hospice or home health triage.
Strong knowledge of hospice symptom management and end of llife care.
Familiarity with structured triage protocols or triage software.
Skills and Competencies
Advanced clinical assessment and nursing judgment
Compassionate, clear, and confident communication
Crisis intervention and de-escalation skills
End of life education and caregiver support
Strong documentation accuracy and timeliness
Ability to prioritize and work independently
Effective interdisciplinary collaboration
If you are a dedicated RN who thrives in high impact clinical decision-making and values compassionate afterhours patient support, we invite you to apply for the RN Triage Specialist – Hospice & Home Health (On Call) role today.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
Empowering Leaders, Delivering Life-Changing Service
At Pennant, we are driven by a simple truth: exceptional care begins with exceptional leadership. We understand that local leaders are the heartbeat of local care, and empowering them is the key to delivering personalized, Life-Changing Service in every community we serve. Our affiliates provide a full continuum of healthcare services, including home health, hospice, home care, assisted living, independent living and senior living, each tailored to meet the unique needs of the individuals and families who entrust us with their care. From the comfort of home to supportive communities, we strive to enhance lives with clinical excellence and compassionate attention. What sets Pennant apart is our unwavering focus on leadership development. We invest deeply in cultivating leaders at every level, equipping them with the tools, training, and resources to thrive. Pennant Services also serves as a resource hub for our affiliates, offering centralized support in areas such as clinical expertise, compliance, operations, and professional development. By empowering our local leaders with the resources they need, we ensure their success translates into exceptional care at the local level. At Pennant, we know that the strength of our organization lies in the passion and dedication of our people. Whether serving on the frontlines or supporting behind the scenes, every team member shares a commitment to providing Life-Changing Service through meaningful, compassionate, individualized care. Together, we are building a legacy of trust, innovation, and excellence in healthcare—one community at a time.
Offices: 1675 E Riverside Dr, 200, Eagle, Idaho 83616, US
Empowering Leaders, Delivering Life-Changing Service
At Pennant, we are driven by a simple truth: exceptional care begins with exceptional leadership. We understand that local leaders are the heartbeat of local care, and empowering them is the key to delivering personalized, Life-Changing Service in every community we serve. Our affiliates provide a full continuum of healthcare services, including home health, hospice, home care, assisted living, independent living and senior living, each tailored to meet the unique needs of the individuals and families who entrust us with their care. From the comfort of home to supportive communities, we strive to enhance lives with clinical excellence and compassionate attention. What sets Pennant apart is our unwavering focus on leadership development. We invest deeply in cultivating leaders at every level, equipping them with the tools, training, and resources to thrive. Pennant Services also serves as a resource hub for our affiliates, offering centralized support in areas such as clinical expertise, compliance, operations, and professional development. By empowering our local leaders with the resources they need, we ensure their success translates into exceptional care at the local level. At Pennant, we know that the strength of our organization lies in the passion and dedication of our people. Whether serving on the frontlines or supporting behind the scenes, every team member shares a commitment to providing Life-Changing Service through meaningful, compassionate, individualized care. Together, we are building a legacy of trust, innovation, and excellence in healthcare—one community at a time.
Offices: 1675 E Riverside Dr, 200, Eagle, Idaho 83616, US
