United States · Remote Solely
About the Role Origin is seeking a Part-Time Customer Experience Associate to join our team and work closely with our global network of users and Financial Planners to ensure a seamless and positive experience. As a valu…
Skills: Customer Support, Email Support, Chat Support, Phone Support, SaaS Platforms
Austin, Texas, United States · On-site
$17/hr–$20/hr
What We Offer Comprehensive Benefits to Support You, Every Step of the Way At Origin, we prioritize your health, well-being, and professional growth. Our full-time benefits are designed to empower you through every stage…
Skills: Customer Service, Patient Scheduling, Insurance Verification, Administrative Support, Interpersonal Communication
Austin, Texas, United States · On-site
$17/hr–$20/hr
What We Offer Comprehensive Benefits to Support You, Every Step of the Way At Origin, we prioritize your health, well-being, and professional growth. Our full-time benefits are designed to empower you through every stage…
Skills: Customer Service, Patient Scheduling, Insurance Verification, Administrative Support, Interpersonal Communication
United States · Remote Solely
About the Role We're hiring our first dedicated Head of Strategic Finance to own the financial engine behind that expansion — the model, the metrics, the money decisions, and the commercial deals behind every new product…
Skills: Financial Modeling, P&L Management, Unit Economics, Strategic Finance, FP&A
Austin, Texas, United States · On-site
$70k–$115k/yr
What we offer Comprehensive Benefits to Support You, Every Step of the Way At Origin, we prioritize your health, well-being, and professional growth. Our full-time benefits are designed to empower you through every stage…
Skills: Physical Therapy, Pelvic Floor Rehabilitation, Patient Diagnosis, Functional Movement Analysis, Gait Analysis
United States · Remote Solely
$41/hr–$46/hr
What we offer Comprehensive Benefits to Support You, Every Step of the Way At Origin, we prioritize your health, well-being, and professional growth. Our full-time benefits are designed to empower you through every stage…
Skills: Pelvic Floor Physical Therapy, Telehealth, Patient Diagnosis, Plan Of Care Development, Functional Movement Analysis
United States · Remote OK
$90k–$110k/yr
What we offer Comprehensive Benefits to Support You, Every Step of the Way At Origin, we prioritize your health, well-being, and professional growth. Our full-time benefits are designed to empower you through every stage…
Skills: Lifecycle Marketing, CRM Strategy, Email Marketing, SMS Marketing, Customer Journey Mapping
Texas, United States · Remote OK
Social Media & Creator Strategy (Contract) ~20 hrs/week | $40/hr | Fully remote (ability to capture content in clinic a plus) Project Overview We're looking for a creative, tuned-in independent contractor to provide soci…
Skills: Social Media Strategy, Content Production, Community Management, Influencer Marketing, Video Editing
Plano, Texas, United States · On-site
$70k–$120k/yr
What we offer Comprehensive Benefits to Support You, Every Step of the Way At Origin, we prioritize your health, well-being, and professional growth. Our full-time benefits are designed to empower you through every stage…
Skills: Physical Therapy, Pelvic Floor Rehabilitation, Patient Diagnosis, Functional Movement Analysis, Manual Therapy
Berkeley, California, United States · Hybrid
$80k–$120k/yr
What we offer Comprehensive Benefits to Support You, Every Step of the Way At Origin, we prioritize your health, well-being, and professional growth. Our full-time benefits are designed to empower you through every stage…
Skills: Physical Therapy, Pelvic Floor Rehabilitation, Patient Diagnosis, Treatment Planning, Manual Therapy
Los Angeles, California, United States · On-site
$105k–$125k/yr
What We Offer Comprehensive Benefits to Support You, Every Step of the Way At Origin, we prioritize your health, well-being, and professional growth. Our full-time benefits are designed to empower you through every stage…
Skills: Clinical Leadership, Operational Management, Financial Performance Management, P&L Management, Team Leadership
Bellaire, Texas, United States · On-site
$70k–$115k/yr
What We Offer Comprehensive Benefits to Support You, Every Step of the Way At Origin, we prioritize your health, well-being, and professional growth. Our full-time benefits are designed to empower you through every stage…
Skills: Physical Therapy, Pelvic Floor Rehabilitation, Patient Diagnosis, Functional Movement Analysis, Manual Therapy
Los Angeles, California, United States · On-site
$80k–$120k/yr
What We Offer Comprehensive Benefits to Support You, Every Step of the Way At Origin, we prioritize your health, well-being, and professional growth. Our full-time benefits are designed to empower you through every stage…
Skills: Physical Therapy, Pelvic Floor Rehabilitation, Patient Diagnosis, Functional Movement Analysis, Manual Therapy
Los Angeles, California, United States · On-site
$80k–$120k/yr
What We Offer Comprehensive Benefits to Support You, Every Step of the Way At Origin, we prioritize your health, well-being, and professional growth. Our full-time benefits are designed to empower you through every stage…
Skills: Physical Therapy, Pelvic Floor Rehabilitation, Patient Diagnosis, Functional Movement Analysis, Manual Therapy
Austin, Texas, United States · On-site
$70k–$115k/yr
What We Offer Comprehensive Benefits to Support You, Every Step of the Way At Origin, we prioritize your health, well-being, and professional growth. Our full-time benefits are designed to empower you through every stage…
Skills: Patient Care, Movement Dysfunction Diagnosis, Pelvic Floor Examination, Plan Of Care Development, Therapeutic Exercise
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Provide exceptional multi-channel support to members and planners while adhering to Service Level Agreements. Identify user trends and gather feedback to help inform product improvements and customer experience strategies.
Requires 2-3 years of experience in a customer-facing role and a bachelor's degree or equivalent experience. Candidates must be proficient with SaaS and fintech applications and legally authorized to work in the US.
About the Role
Origin is seeking a Part-Time Customer Experience Associate to join our team and work closely with our global network of users and Financial Planners to ensure a seamless and positive experience. As a valuable member of our Customer Experience team, you will play a crucial role in supporting our customers through product changes, company launches, and their day-to-day interactions with our platform.
The ideal candidate is someone who is customer-obsessed, thrives in a fast-paced environment, and aspires to advance their career in the tech industry. This role reports directly to our CX Support Manager, and while the working hours may vary depending on the time of year and launch schedule, it primarily involves peak hours during weekdays and one weekend shift, all from the comfort of your home. The position will include flexible hours and will maintain a remote-first work environment.
This is a part-time position with the intention to transition into a full-time role as the company expands. As Origin experiences growth, there is an opportunity for the successful candidate to evolve with the organization, taking on additional responsibilities and contributing to the development of our customer experience initiatives. This role provides a unique pathway for career progression within the company, making it an ideal opportunity for individuals seeking both flexibility and long-term professional development in the tech industry.
What you’ll do
Job Requirements:
Additional preferred requirements:
Eligibility Requirements
Financial Benefits:
Healthcare and wellness programs:
Work-life balance:
Fulfilling our mission is only possible with a diverse team that breathes for excellence and is hugely committed to making money simple for everyone, everywhere.
As a team, we are obsessed with delivering the best solution possible to our members through an elegant and self-guided experience. We know that building a product of this magnitude requires from us tons of creativity, autonomy, and flexibility to move fast and embrace uncertainties with ownership. This is who we daily pursue to be!
To embrace talented people like this and provide the necessary resources to achieve their best versions, we believe in the power of a healthy environment where each person is valued for who they are and have clear goals and expectations for the future they can build within the company. Each person here is seen as a key player in our team.
Our environment is diverse, with excellent people and equal opportunities. We believe in the power of the individuality and uniqueness of each of us to make our team even more powerful.
We are building an outstanding solution, and here is an invitation for you to become an Original and join us on this journey!
Origin is a leading provider of pelvic floor and whole-body physical therapy with a specialized focus on pregnancy, postpartum, menopause, and sexual health. Origin offers virtual and in-person PT sessions, covered by insurance and supported by proprietary exercise programs, educational content, and community experiences. Origin was co-founded by Carine Carmy, Nona Farahnik Yadegar, and David Yadegar after experiencing first-hand the success of physical therapy to treat personal health issues — following years of missed diagnoses, ineffective treatment options, and hearing “that’s just the way it is.” Today, Origin is building a category-defining brand that establishes a higher standard of care for every woman and individual with vaginal anatomy. In addition to in-person locations in eight states, Origin provides virtual care nationwide and is in-network for more than 35 million Americans.
Offices: 11980 San Vicente Blvd, Suite 100, Los Angeles, California 90049, US
Origin is a leading provider of pelvic floor and whole-body physical therapy with a specialized focus on pregnancy, postpartum, menopause, and sexual health. Origin offers virtual and in-person PT sessions, covered by insurance and supported by proprietary exercise programs, educational content, and community experiences. Origin was co-founded by Carine Carmy, Nona Farahnik Yadegar, and David Yadegar after experiencing first-hand the success of physical therapy to treat personal health issues — following years of missed diagnoses, ineffective treatment options, and hearing “that’s just the way it is.” Today, Origin is building a category-defining brand that establishes a higher standard of care for every woman and individual with vaginal anatomy. In addition to in-person locations in eight states, Origin provides virtual care nationwide and is in-network for more than 35 million Americans.
Offices: 11980 San Vicente Blvd, Suite 100, Los Angeles, California 90049, US
