ACCOUNTABILITY: Supports all processes regarding customer complaints , statistical quality control (SQC), out of specification (OOS), and deviation management from QC perspective, including but not limited to all Standar…
Chadds Ford Township, Pennsylvania, United States · On-site
$110k–$125k/yr
Mid level
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Global Senior Finance Manager - Engineered Polymers
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Senior+
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Chadds Ford Township, Pennsylvania, United States · On-site
$100k–$118k/yr
Senior
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Skills: Process Development, Scale-up, Chemical Engineering, Analytical Skills, Problem Solving
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Full-time
bachelor degree
Posted 24d ago
~40 hrs/week
Responsibilities
Supports quality processes including customer complaints, statistical quality control, and deviation management from a QC perspective. Leads root cause investigations and collaborates with production units to implement corrective actions and reduce non-conforming materials.
Requirements
Requires a Bachelor's degree in Chemistry, Material Science, or Engineering with at least 8 years of chemical industry experience in quality assurance. Mandatory ISO 9001 internal auditor certification and proficiency in problem-solving methodologies like 6 Sigma and 8D are required.
Full job description
ACCOUNTABILITY:
Supports all processes regarding customer complaints , statistical quality control (SQC), out of
specification (OOS),and deviation management from QC perspective, including but not limited to all
Standard Work Process (SWP), Management System, and analytical responsibilities. This position
provides analyticalguidance, aid, and support to Production Units to achieve Quality and capacity
goals, with a priority on reducing complaints and NCM.
RESPONSIBILITIES:
Responsible for tracing and driving on customer quality problem solving progress; Lead root cause investigations and analysis for customer complaints. Ensure that solutions to quality issues are properly implemented and upheld;
Participate and support NCM SWP as a QC representative and provide guidance in resolving the NCM with recommended corrective actions, analytical support, and final disposition.
Review, analyze, and evaluate, SQC data and establish mitigation steps when appropriate within the QC Laboratory and with collaboration of the production units.
Participate in multifunctional quality improvement project teams.
Conduct process audits and proactively identify risks or improvement opportunities in production control and quality control;
Be responsible for working with PT, Process and production and sales from a quality perspective, more specifically, MA approval, MOC evaluation ,spec setting ;
Conduct supplier audit on site to improve supplier quality;
Support various internal audits and external audits
Other task from line manager
REQUIREMENTS – EDUCATION, EXPERIENCE, SKILLS:
Education Background:
Bachelor degree and above in chemistry, material science, engineering related.
Experience:
At least 8 years chemical industrial work experience on quality assurance or customer quality, focus on customer complaint handling and internal quality improvement.
Technical Skills:
Familiar with fine chemical production, experience in continuous production mode quality control is preferred.
Proactive and results oriented thinking,strong closed-loop management sense
Good communications skill among different functions
Strong problem solving skills – 6 Sigma, 8D, A3
Good software skill on Excel, PPT, Minitab
Fluent in English – written, verbal
Good presentation skill
Good auditing techniques,ISO 9001 internal auditor certification is mandatory
Strong ability to work under pressure and capable of handling multiple complex tasks simultaneously.
Related keywords
Quality AssuranceCustomer QualitySQCOOSNCMStandard Work ProcessMOC EvaluationFine ChemicalsContinuous ProductionISO 90016 Sigma8DA3MinitabRoot Cause AnalysisProcess Audit
The Lubrizol Corporation, a Berkshire Hathaway company, is a science-based company whose specialty chemistry delivers sustainable solutions to advance mobility, improve well-being and enhance modern life. Every day, the innovators of Lubrizol strive to create extraordinary value for customers at the intersection of science, market needs and business success, driving discovery and creating breakthrough solutions that enhance life and make the world work better. Founded in 1928, Lubrizol has global reach and local presence, with more than 100 manufacturing facilities, sales and technical offices and 8,000 employees around the world.
Offices: 29400 Lakeland Blvd, Wickliffe, Ohio 44092, US · 9911 Brecksville Rd, Brecksville, OH 44141, US
Driveline AdditivesEngine AdditivesFuel AdditivesIndustrial AdditivesViscosity ModifiersEngineered PolymersLifeScience PolymersPerformance CoatingsPersonal and Home Careand Science
The Lubrizol Corporation, a Berkshire Hathaway company, is a science-based company whose specialty chemistry delivers sustainable solutions to advance mobility, improve well-being and enhance modern life. Every day, the innovators of Lubrizol strive to create extraordinary value for customers at the intersection of science, market needs and business success, driving discovery and creating breakthrough solutions that enhance life and make the world work better. Founded in 1928, Lubrizol has global reach and local presence, with more than 100 manufacturing facilities, sales and technical offices and 8,000 employees around the world.
Offices: 29400 Lakeland Blvd, Wickliffe, Ohio 44092, US · 9911 Brecksville Rd, Brecksville, OH 44141, US
Driveline AdditivesEngine AdditivesFuel AdditivesIndustrial AdditivesViscosity ModifiersEngineered PolymersLifeScience PolymersPerformance CoatingsPersonal and Home Careand Science