Ocala, Florida, United States · On-site
Job DetailsJob Location: Liberty Brick City Office - Ocala, FL 34480The Liberty Company Insurance Brokers and our Partners at Darr Schackow Insurance Agency have an in-office opportunity for a Commercial Lines Customer S…
Skills: Commercial Insurance, Customer Service, Applied Epic, Microsoft Office, Communication Skills
Chambersburg, Pennsylvania, United States · On-site
Job DetailsJob Location: Grove Chambersburg Office - Chambersburg, PA 17201Grove Financial & Associates, a Liberty Company partner, is a rapidly growing, dynamic organization with locations in Beaver Springs, Chambersbur…
Skills: Commercial Insurance, Account Management, Client Servicing, Policy Processing, Cross-selling
Santa Clarita, California, United States · Remote OK
$80k–$98k/yr
Job DetailsJob Location: Liberty Inland Empire SC Office - Santa Clarita, CA 91355Salary Range: $80,000.00 - $98,000.00 Salary/yearWelcome to The Liberty Company—a forward-thinking, rapidly growing insurance broker…
Skills: Employee Benefits Management, ERISA Compliance, Client Relationship Management, Brokerage Operations, Benefit Administration
Irvine, California, United States · Hybrid
$85k–$99k/yr
Job DetailsJob Location: Irvine Office - Irvine, CA 92618Salary Range: $85,000.00 - $99,000.00 Base+Commission/yearAt The Liberty Company, we’re redefining what it means to work in insurance. Our forward-thinking, …
Skills: Account Management, Employee Benefits, Insurance Marketing, Client Relationship Management, Compliance Oversight
Florham Park, New Jersey, United States · Hybrid
$50k–$85k/yr
Job DetailsLevel: ExperiencedJob Location: Dale Group Office - Florham Park, NJ 07932Position Type: Full TimeSalary Range: $70,000.00 - $105,000.00 Salary/yearJob Category: Commercial Lines Account ManagerAt The Liberty …
Skills: Commercial Lines Insurance, Applied Epic, Account Management, Policy Review, Client Servicing
Wooster, Ohio, United States · Hybrid
Job DetailsJob Location: Buren - Wayne Wooster Office - Wooster, OH 44691The Liberty Company Insurance Brokers and our Partners at The Buren Insurance Group have an exciting hybrid opportunity for a Personal Lines Accoun…
Skills: Personal Lines Insurance, Applied EPIC, Client Servicing, Policy Processing, Cross-selling
Alachua County, Florida, United States · Remote OK
$50k–$80k/yr
Job DetailsLevel: ExperiencedJob Location: Remote - EST - Gainseville, FL 32608Position Type: Full TimeSalary Range: $50,000.00 - $80,000.00 Salary/yearJob Category: Commercial Lines Account ManagerNot your traditional i…
Skills: Commercial Lines Insurance, Applied Epic, Client Servicing, Policy Review, Market Analysis
Los Angeles, California, United States · Remote OK
$100k–$120k/yr
Job DetailsJob Location: Remote - PST - Woodland Hills, CA 91367Salary Range: $100,000.00 - $120,000.00 Salary/yearNot your traditional insurance company—and that’s exactly how we like it! At The Liberty Comp…
Skills: Commercial Lines Insurance, Construction Insurance, California Insurance Markets, AMS360, Epic
Ocala, Florida, United States • On-site
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The role involves managing servicing tasks for existing commercial accounts and quoting for new business. Responsibilities include processing policy changes, handling claims, and communicating directly with clients and underwriters.
Candidates must have a 440 CSR Insurance license in Florida (or obtain one within 60 days) and at least 3 years of experience in Commercial Insurance. Strong communication skills and proficiency in Microsoft Office are also required.
Job DetailsJob Location: Liberty Brick City Office - Ocala, FL 34480The Liberty Company Insurance Brokers and our Partners at Darr Schackow Insurance Agency have an in-office opportunity for a Commercial Lines Customer Service Representative in our Brick City office located in Ocala, FL.
Our culture-first approach has earned us multiple industry accolades, including being named a Top Insurance Employer for five consecutive years, repeated recognition on the Inc. 5000 fastest-growing companies list, and honors from Insurance Journal, Hale’s Report, and more — all testifying to the dynamic, people-centric environment we’ve built. Our award-winning culture is rooted in entrepreneurship, collaboration, and a genuine commitment to employee wellness.
As we continue to grow, we’re looking for people who want to contribute, innovate, and thrive in an environment where positivity and purpose go hand in hand. We believe in rewarding our people with a competitive total compensation package, including comprehensive benefits, generous paid time off and holiday pay, continued education support, and company-sponsored programs designed to promote wellness, stress management, and community involvement. Here, your career growth and your well-being aren’t just priorities — they’re part of who we are.
The Commercial Lines Customer Service Representative is responsible for handling servicing tasks for existing accounts and quoting tasks for new accounts. This individual will talk to clients about their policies and process changes as needed. This role requires a strong ability to communicate and multi-task to offer our clients the highest level of customer service.
Bind coverage with required documents/forms and payments
Manage all activities and workload in agency management system (Applied Epic)
Review policies for accuracy
Communicate regularly and directly with clients and underwriters
Send out forms to clients that need to be reviewed and then collect payment
Assist clients with requests for Evidence of Insurance
Handle claim calls from clients, and then report claims to the appropriate carrier
Follow up with clients and adjusters during claims process
Answer incoming calls from clients with general policy questions
Process payments from clients
Assist with quoting activities
MUST have a 440 CSR Insurance license within the State of Florida or able to obtain one in first 60 days
MUST have a minimum of 3 years’ experience specifically working in Commercial Insurance, preferably in an Independent Insurance Agency
Outstanding verbal and written communication skills
Experience using programs within Microsoft Office
Strong organization skills
Professional demeanor and appearance
Friendly and out-going
Significant ability to multi-task detailed and complex work
Strong tendency to always exceed others' expectations
At Liberty, we take great care to promote peace of mind for all. We create a safe space to find your Joy of Being as your most authentic self. Being uniquely YOU, with your unique experiences and ideas, we will continue to strengthen our company as we grow together.
HABU has nothing to do with age, gender identity, race, sexual orientation, physical or mental ability, or ethnicity. We pursue people who value: Integrity, excellence, caring, kindness, fairness, teamwork, good feelings, and fun! Liberty empowers our team with tools and knowledge to support the purposeful spread of positive energy, kindness, and good feelings with others.
We recognize that our industry has more work to do in advancing diversity and inclusion. Our dream is to become the north star others can look to for direction as we advance together.
*Qualified applications with arrest or conviction records WILL be considered for employment. For positions in our organization that require a state insurance license to perform the duties described herein, applicants must meet the state licensing requirements as required by the applicable DOI, must not have been disqualified or barred from licensure, and must not have been prohibited from conducting the business of insurance under Title 18 U.S. Code, §§1033 and 1034 to qualify for that role
Promoting Peace of Mind with Great Care.
The Liberty Company Insurance Brokers is an independently owned insurance broker handling the commercial, personal and employee benefits insurance needs of businesses, non-profits, and individuals for more than 35 years. The company was founded in 1987 by our Chairman and CEO, Bill Johnson, who currently leads the firm along with our President, Jerry Pickett. Licensed to operate in all 50 states, Liberty has grown consistently and, in recent years, exponentially by attracting talented and entrepreneurial people into an energetic and collaborative culture which focuses on our team’s happiness, well-being, and growth. Liberty has expanded nationally by partnering with agency owners and experienced producers who fit our culture, are driven by our mission of Promoting Peace of Mind with Great Care and demonstrate our core values of Integrity, Excellence, Caring, Kindness, Fairness, Teamwork, Good Feelings and Fun! Liberty has consistently been recognized as one of the most dynamic, fastest growing companies as well as one of the best places to work in the insurance industry, including being recognized as the #1 Fastest Growing Privately Held Insurance Broker in the U.S. over the past four year by the Hales Report. Liberty is not your typical insurance broker: We are a culture-first organization, and believe "If you put people first, good business will follow." We are very collaborative, creative, entrepreneurial, and wellness-focused. We believe that the true Wealth of our Organization is dependent upon the Holistic Health of each member. We can serve our clients most powerfully when we are at our best mentally, physically, and spiritually. To that end, our goal is to clear the path of political and administrative distractions so our team members can focus on their Highest And Best Use (HABU), which is what they love to do, what they do best, and therefore, is best for all of us.
Offices: 5200 b W Newberry Rd, Gainesville, Florida 32607, US · 5955 De Soto Avenue, Suite 250, Woodland Hills, CA 91367, US · 1122 Merdian Ave, San Jose, CA 95125, US · 47 Discovery, #160, Irvine, CA 92618, US · 940 W. Chapman Ave., #203, Orange, CA 92868, US
Promoting Peace of Mind with Great Care.
The Liberty Company Insurance Brokers is an independently owned insurance broker handling the commercial, personal and employee benefits insurance needs of businesses, non-profits, and individuals for more than 35 years. The company was founded in 1987 by our Chairman and CEO, Bill Johnson, who currently leads the firm along with our President, Jerry Pickett. Licensed to operate in all 50 states, Liberty has grown consistently and, in recent years, exponentially by attracting talented and entrepreneurial people into an energetic and collaborative culture which focuses on our team’s happiness, well-being, and growth. Liberty has expanded nationally by partnering with agency owners and experienced producers who fit our culture, are driven by our mission of Promoting Peace of Mind with Great Care and demonstrate our core values of Integrity, Excellence, Caring, Kindness, Fairness, Teamwork, Good Feelings and Fun! Liberty has consistently been recognized as one of the most dynamic, fastest growing companies as well as one of the best places to work in the insurance industry, including being recognized as the #1 Fastest Growing Privately Held Insurance Broker in the U.S. over the past four year by the Hales Report. Liberty is not your typical insurance broker: We are a culture-first organization, and believe "If you put people first, good business will follow." We are very collaborative, creative, entrepreneurial, and wellness-focused. We believe that the true Wealth of our Organization is dependent upon the Holistic Health of each member. We can serve our clients most powerfully when we are at our best mentally, physically, and spiritually. To that end, our goal is to clear the path of political and administrative distractions so our team members can focus on their Highest And Best Use (HABU), which is what they love to do, what they do best, and therefore, is best for all of us.
Offices: 5200 b W Newberry Rd, Gainesville, Florida 32607, US · 5955 De Soto Avenue, Suite 250, Woodland Hills, CA 91367, US · 1122 Merdian Ave, San Jose, CA 95125, US · 47 Discovery, #160, Irvine, CA 92618, US · 940 W. Chapman Ave., #203, Orange, CA 92868, US
